Great service, friendly staff, I love the new look of the facility, feels clean and secure. Highly…read morerecommend

While going through some paperwork after the sudden death of my father-in law, I found a recent…read morepayment receipt from All Star Mini Storage in Peoria / Puro Mini Storage in Bartonville. I called the number on the receipt to find out more information and if the unit was still being used. The man on the phone was extremely rude, disrespectful and unprofessional, even though I expained that my questions were due to a death in the family. He accused me of "calling before" and that he "had already talked to me". I told him that I had not, in fact, ever talked to him and he continued to accuse me of "calling before". When I told him I had a payment receipt from the previous month, he said he had "no record" of this account. Look elsewhere if you're looking for mini storage. This guy was unable to answer simple questions in a professional and polite manner and I can't imagine how difficult it would be to deal with him on a montly rental. If I could give zero stars, I would. AVOID.

I get bitchy texts from them with lots of pressure to set up direct debit. I finally told them to…read moreknock it off - they don't need to nag me for something i'm not going to do! price has gone up a few times. they harrass me about insurance. once a year is when it renews yet they require proof every couple months. nothing changes yet they require the same info turned in time after time! I suggest getting storage elsewhere - the amount of nagging they do is unreal! the girl at the other end of all the text nagging needs to calm down a bit!

Zero stars possible? I paid this jerk for storage with crappy drainage for well over 10 yrs. I…read moremoved my stuff to a new location (cheaper and is all asphalt with great drainage instead of mud and lakes in front of all the units). I called a few weeks ago to see how much I owed. He couldn't tell me (idiot) so I sent what I knew I owed plus some towards the next month in case I didn't move my stuff by the end of the month. I did move my stuff 2 weeks ago. I just called him and told him I moved everything out and I would like my overpayment sent to me. He said "I don't owe you anything and don't come back". FYI he doesn't do anything online, no payments, no bills and no receipts.

Charged me 200 dollars for being 15 Mims past dust he had the gate open. Seriously 200 for…read morebeing 15 min past his shut down time and online sais 24 hours how was I sapolsta know Un fair business practices

Very good to work with and reasonably priced. Would use and recommend for any future work.read more

I had some furniture I needed moved and I owe these two young men a huge thank you!!! They were…read moreabsolutely as amazing and worked so well together and I can't thank them enough for their hard work for me! I recommend them so much and hope to use their skills again soon! Thank you so much!!!!!!