Excellent service!!!! Always by the way.. I strongly advise everyone to go to Jimmy, who has taken…read moregood care of my car for over 5 years.

Outstanding! Every time! I have been a customer for 11 years. The quality workmanship and honest…read morecar conversations never disappoint.

Great service but Devin is no longer there so I go to the one in austell rd now. Appreciate…read moreeverything

My experience at Express Oil Change was so bad, I feel obligated to warn others…read more I came in for what should've been a simple service. Not only was I overcharged, but the work was clearly not done properly. My check engine light is still on, which was one of the main reasons I brought my car in to begin with. When I returned to address the issue, I was met with nothing but unprofessionalism and zero accountability. The manager didn't even pretend to care. His exact words were: "There's nothing we can do. You can leave a Yelp review if you want," and then he walked off mid conversation. No explanation. No apology. No effort to resolve the problem. This place clearly lacks integrity, customer service, and basic decency. I trusted them with my vehicle and got ripped off in return. Save your time, money, and sanity go literally anywhere else!!

Great service...great price..very professional and knowledgeable staff. They honored the coupon…read morethat was listed on the web. The brake work they completed on my Jetta was great..I had let my brakes go to the metal...The technician showed my where the wear was on my rotors which gave me confidence I wasn't getting ripped off, like many other specialty shops. The guys are good. It has a family run type feel.

Called this place at 1pm to inquire about a simple brake job. Was told to come on down about 4 and…read morethey'd get me squared away by 430. Got there at 4 and waited till 515 in their waiting room (which had no a/c in 95 degree temps with my 3 yr old son sweating profusely and miserable.)before being told they could service me in maybe 30-45, with the labor taking around an hr. So basically they were expecting me to wait over 3 hrs not 30 minutes. The guy was a nice guy but I got the feeling they were just trying to get me in there, no matter if they were stacked up or not. Won't be going back in unfortunately.

After a not so good experience with another John Thornton I swore I would never do business again…read more With them. But I came across a car I was looking for at Thornton in Lithia Springs so I swallowed my pride and went in anyway. I cannot say how thrilled I was to meet the entire team. I have never been treated so. Well at ANY dealer ever . I purchased the vehicle and received a better deal than I had hoped for. I will be back again. Thornton Chevrolet had totally redeemed themselves. Thank you Jason Shaver! You have a client for life. Well done.

I purchased a used Trailblazer in October and less than 5 days later the brakes failed while I was…read moredriving home on 20, going 70mph. I had to use the emergency brake to stop on the side of the road. The mechanic it was towed to said the brake line was completely rusted out and needed to be replaced. The manager at JT Chevrolet told me I bought the car 'as is' and they had no obligation to repair it. They called me back a little while later saying if I could get it towed there, they'd fix it as a gesture of goodwill. Fine, the brakes are still very soft, but I'm at least able to stop. Last month while changing the battery, I found that instead of a metal super connector, there was a literal piece of lamp cord that had been stripped on both ends. Additionally, I had to replace two tires due to slow leaks, the washer fluid reservoir is completely cracked, the belt was cracked and worn, and I had to replace the headlights. There is a oil pressure error on it now and it leaks slowly. I've probably spent more on it than its worth at this point. I would never recommend buying a used vehicle here. They clearly just washed it and threw it on the lot without opening the hood or checking under it, at all. These are things that even a Jiffy Lube would notice but apparently their service department cannot. If I could go back to October, I'd buy somewhere else. I just don't feel safe in the vehicle, but also don't feel comfortable selling it to someone else, because unlike John Thornton Chevrolet, I have principles.

From the owner: Looking for honest, expert auto care right here in Mableton? Service Street has you covered!…read moreWhether it's a quick oil change, brake service, or a full engine diagnostic, our ASE-certified technicians will treat your car like it’s their own. ✅ Free Multi-Point Inspections ✅ Same-Day Service Available Locally owned and operated, we pride ourselves on friendly service, fair pricing, and repairs done right the first time. Come experience the Service Street difference!

Service Dept. lackluster,…read more Brought car in for recall service on a Friday. Fred advised vehicle would have to be driven to lessen fuel to complete repair (as opposed to siphoning existing fuel and replacing it). Then suggested he would have mechanics drive fuel down. As of following Wednesday, nothing had been done at all and they failed to even call. I had to call and then he insisted that I pick it up to drive down the fuel level before he could perform the recall that could repair fuel problem. Took the vehicle back on Monday. As of Thursday (today) still "haven't gotten to it." I sent an email previous Saturday asking for rental car and Fred admitted he received it and did not read it. I have been without my car for over a week collectively and the service is unacceptable. Fred is a salesman. He is great with pleasantries, smiles and suggestions for one to spend more money. Fred is not a serviceman. He does not follow through, act proactively, return calls as promised, under-promise, over-deliver, go the extra mile, exceed expectations, or show his true loyalty to the customer. What is paramount is not making the sale, no, the true top is customer retention. Nissan of Lithia Springs Service should focus on keeping the trust of customers for the life of their car and free water is not it. I would feel great if a dealership inspired by truth and safety would tell me "Sir, your car's in great shape" and call me with updates before I have to call them begging for an update.

I came here as a new customer and I regret that I did. I don't expect the red carpet for just being…read morea customer but the first impression was less than stellar. I literally had to find my way to the service center because no one was there to direct me. I scheduled a 8:45a appointment but the advisor told me I'd likely be sitting for 2-2.5 hours. So what's the point of scheduling an appointment? You would think when you speak to a service advisor that he/she would go over price quotes regarding market and third party parts. WRONG! I came here to re-align my drivers side window as it had gone off track. I sat for 3 hours without an update or being updated about the status. After I could no longer sit I got a text saying my vehicle was ready along with a final price of $1613! I beg your pardon!? At this point, I'm fuming and looking for the advisor. He goes into this spill about how the price is right and how he just got the quote when I did. This is the most unprofessional and price gouging Nissan dealership I've ever visited. The guy was basically telling me changing the motor in door panel is a 4 hour job at a $225 labor rate! I've never reacted this way in an establishment but I could not resist expressing my frustration and disgust with how I was treated. The advisor didn't even offer any alternatives. It was either I pay or leave. I had to pay $250 just for them to diagnose my car. Also, get this, the job couldn't even be completed because the parts had to be ordered!!! Why wasn't I told this first before I sat down?! I feel like my time and my money has been wasted. I will NEVER use this location again. If you are a woman coming here for services, BEWARE.

Kevin is a solid and conscientious mechanic. Shows up on time, does what he needs to do, and does…read morenot try any upselling tactics. Will continue to use A1 Mobile - beats paying more and being held hostage at the mechanic shop or dealership. Great overall value - both for the service and your time.

Update! Kevin contacted me, via text after reading the…read morereview, asking that I take the review down and allow him an opportunity to come back out and look at the vehicle, free of charge. Kevin shared that he was at risk of losing his job and was a lead tech, although listed as the owner. 'Management' also contacted and asked that I take the review down and offered to refund the labor. At this point (2 days later) I had already taken the vehicle to the Toyota dealer, as his 'management' advised the vehicle was complex and initially declined looking at the vehicle without another charge. Toyota Diagnosis: improper fitting and installed spark plugs. Cost: 98$ inspection- which was deducted from repair cost. Repair cost total, including one day vehicle rental, 468.79$. I reached back out to Kevin and 'Management', via text and email, three consecutive days- excluding Sunday, explaining the outcome and requesting a partial refund (spark plugs, diagnosis, and labor). I have not received a response and am now seeking civil action. Receipts attached. Again, the purpose of this review is to bring awareness.