I created an account just to leave this review, Brent showed us the best customer service making us…read morefeel like family, thoroughly impressed with the work done and everything involved, they helped us out in an emergency for a long trip saving us time and money. If you need your transmission done this is 100% the place you want to go to

Went to Shepp's to have my transmission repaired as needed. After a large bill I asked what exactly…read morewas done to my vehicle? In Response they said everything that was done was on the repair order. When I looked down at the poorly not legible repair order I needed to have it explained what most of the words said as the penmanship was bad and not typed. On my way home after picking up my vehicle from Shepp's my vehicle stopped driving forward and only in reverse. So I called Shepp's and was shocked that they wanted to replace my transmission that they had just supposedly repaired. They quoted me a minimum of 3500$. My vehicle was in better condition befor I brought it to them. Then after they supposedly fixxed it. I will not be bringing anymore vehicles to them as they are crooks.

We were in Moncton for an overnight trip from Nova Scotia on December 28th, 2021 and as we left the…read morehotel our back passenger brake was making awful noises. We made our way to Speedy as it wasn't far. They took has right in and checked out our van. They found the caliper for the parking brake was sticking on that side. They got it free so we could travel home as long as it we didn't engages the parking brake on our van. They told us to contact our dealer and it may be covered under warranty. We were they at least 30 minutes, they had our van in the shop on the hoist and didn't charge us anything to get us safely back on the road. Great people at this shop. They made my family feel welcome and we cant thank them enough! If we ever need service in Moncton this is the place to go

My daughter and I were travelling from NS to ON in two separate cars. As we approached the NB…read moreborder from NS, my daughter called me to say that her car was really squeaking loudly. We stopped at the border to take a look. There was something not right about the rear driver's tire spring, it was hanging down and her tire was very close to the top of the wheel well. We called ahead to Speedy in Moncton on Mountain Rd. They were able to squeeze us in (this was late Friday afternoon). We drove very cautiously and anxiously to their location. They got her car in right away. They inspected the vehicle and brought us in to show us the problem. They were able to replace the broken (rusted out) lower controller arm. They inspected the passenger side and told us that would could most likely make it back to ON with it as it was. After we took a look at it, we asked them if they would replace it as well as it appeared to us to be pretty rusted out also. It should be noted that they DID NOT upsell us for the second controller arm. For safety concerns, we asked them to replace it. They completed both replacements efficiently. We were pleasantly surprised by the cost of the repair and left feeling much reassured that we could continue on our way safely. Bob, Mike and Kim treated us very kindly. We greatly appreciated their professionalism. Kim even suggested where we could stop to have the tires re-torqued (Woodstock). This mama was so relieved that her duckling arrived safe and sound to her destination. I offer my deepest gratitude to Bob and his staff. I definitely recommend the quality of service from Speedy Auto Service at 905 Mountain Road, Moncton, NB.

Awesome service, went above and beyond to get my 2013 Subaru Outback on the road. After a…read morecatastrophic CVT failure I sent my Outback to Moncton. I was keep updated through the whole repair. Thanks to Chris, Janna and the Technicians, Up running again.

My SUV was having an issue when I would brake hard and come to a stop and then hit the gas…read moreafterwards. It would slip like it was in neutral and then go back in gear after I let off the gas. I took it to Mr Transmission as they are just down the street from my house, are a national chain and specialize in transmissions. They inspected it and told me it was likely a rubber seal on a valve that needed replacing. The part was inexpensive but they needed to pull the tranny to change the seal. They quoted me over the phone at $1300~ taxed in. A few days later they called and said it was all done and working well, and the final bill was $1500~. I told the guy I was quoted 1300 something and he got mad and said he would speak to the boss but nothing was going to change, dismissing me. The boss called a while later and apologized and said he forgot to tell me about some extra part he replaced. He offered to honour the original quote, I suggested we split the difference and settle at $1400~. I drove the suv to work and within minutes it was doing the same problem. I called the boss and asked wtf. He acted surprised and sorry. I asked what he could do now, he said he didn't know but they could open it back up and look again for something wrong. I asked if that would cost another $1400 and he said "of course". I was in shock that I just spent $1400 on nothing. He told me he would do some research that night and see if there was any other known issues. I said I would wait for his call. Six months later, never any call from them. I ended up figuring out what it was, a bushing on the shift linkage was worn and the gear would not lock into drive and slip into neutral. I fixed the problem with a $15 part and took only 30 mins. The kicker is that they definitely would have removed the linkage while dropping the transmission and hooked it back up with an obviously worn out bushing. These are transmission experts. My only conclusion is that they are either totally incompetent or just thieves. Either one is unacceptable. I would stay away from this shop

I've been going to Ralph's for 15 plus years fair and honest guys. They do great work and never…read moretried taking advantage of the women in my life like other shop's have. They saved me $1200 in parts in one visit alone. Definitely recommend

From the owner: Welcome to Ralph MacKay's Auto Repair. We are a full service, automotive repair and maintenance…read moreshop serving Riverview, Moncton and surrounding areas with many years of consistent and friendly service. We are an ACDelco repair centre and we believe in using only the highest quality parts for your vehicle. We always strive to give our customers honest and reliable service. Our Professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are a friendly, clean and efficient shop. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience. We have been in business since 1995 when we started with a 2-bay operation. Now, thanks our growing clientelle we have expanded to 6 bays so that we can continue to serve you better!