Charged me 175 just for a diagnosis and said it would be another 2400 for a new catalytic converter…read moreand O2 sensors.

Came into the Springs area from out of town with what we hoped was simple car trouble. Looked at…read morereviews and Action had excellent ones. We settled on having Action take a look. The answer that came back was rough. But Casey and Griffin made it as pleasant as possible. They were accommodating and every interaction was a pleasure. While our vehicle issue could not be totally fixed in our time in the city, Griffin got us road ready so we could safely get home. The price for all they did was extremely friendly. Great value, excellent work, and even better customer service. Go here for any car repair needs.

I had Joe come out to my house & replace broken ignition on my plow truck. He was prompt on…read morearrival, worked quickly and didn't charge an arm or leg for repair. I would and will recommend him to all my neighbors and already plan to use him again for tune up/ oil change after snow season. Give him a call u won't be disappointed!

We had him work on our Fusion Hybrid after we were quoted extremely high prices by the local Ford…read moredealership in the Springs. He definitely has good prices and works with you. His work is clean and he tries to cover all the possible problems while he can. So now he has a regular set of clients and we've already pointed others in his direction as well.

Great service. Fully mobile and did a pretty intensive repair to my Jeep with no issues. I highly…read morerecommend.

Johnny and his team are great, amazing service and very helpful. Even better, they won't nickel and…read moredime you and provide excellent service.

When my mom moved to Colorado I helped her find a new mechanic for her Mercedes. Johnny has taken…read moreexceptional care of my mom's vehicle. Even fixed trouble issues that no other mechanic could resolve. So grateful for his reliable and honest skills. He takes the time to rebuild what he can fix when others would just sell you a new part. A true craftsman you can trust.

We took our truck in to have the Rear Main Seal replaced due to a minor leak. Other than that, the…read moretruck ran beautifully, and there were no other issues. Obviously, we drove the truck to the shop and almost a week later they called and said OK we're going to test drive the truck and should be good to go. Once we got there, they were saying why are you even here, nobody said the truck was done, but since you're here, let's go look at the truck. When they started it, a ton of white smoke filled up the shop and the outside of the building... the truck was making weird noises and misfiring like crazy. Ron told him that he needed to get the truck out of there and to pay him for the repair and we now have to get the truck TOWED out of there, and the truck is now our problem. This is not how they should do business! We had to pay the $1500.00 and then we had our truck towed so that the other repair shop can troubleshoot the new issue. We now have a quote of $10,614.88 to have the truck repaired. He found that the timing had jumped 4 teeth in cam gears and a lot of work is now needed. He stated that the only way this could happen is while driving it and something fails or if it was put back on incorrectly and/or rotated the engine in reverse (counter-clockwise) causing the tensioner to lose tension on the chain allowing the chain to "jump". The other way this can happen is if someone raced the heck out of the truck or drove it super hard to cause the chain to "jump". This truck is a supercharged V8 Tundra. Remember, we didn't even have the truck in our possession. It was in the shop the entire time this NEW issue occurred. The truck ran fine and drove just fine prior to having it at this shop. We should be able to leave the shop as it came in, at the very least, as the truck ran well and was able to drive it. Now we are stuck without our truck at another shop and is undrivable until fixed. We even had to pay the new shop another $666.98 to diagnose the new issue.

Best Western does not honor their work. They replaced a radiator on my 2007 Suburban and it failed…read more Not only did I get stranded out of town, but Best Western will not pay for the repair. When I called Eric, he gave me the number to NAPA warranty. Best Western did NOT install a warrantied product. I even returned the damaged part! I am out of time, an Uber ride from Denver to the Springs, and a very hefty bill, on top of that I already paid Best Western. DO NOT USE!!!

Fast, efficient, communicative, and affordable! I love this place and they were very transparent…read morewith the service i requested & what they found/fixed. Went in for an idling problem & they went above and beyond! This will be my mechanic for life

FIVE stars ALL the way!! Gabriel is fantastic and I highly recommend him and his automotive…read moreservice. Super friendly and extremely thorough customer service and EXCELLENT communication. I live in Tennessee and I hired him to do a pre-purchase inspection on a used pickup truck we were considering buying that was for sale near his location. I say "were" because after his inspection we decided not to buy, at least not at the exorbitant price the seller was asking considering the cosmetic condition of it. Gabriel uncovered and pointed out multiple issues with the body, windshield, etc that the seller was not disclosing, either by omission or from not having an eye for detail like Gabriel does. Online ad pics are good to look at to get you interested, but there's NO substitution for having someone actually put eyes on the vehicle for you. Just goes to show, buying used vehicles sight unseen is a risky proposition. Thank you, Gabriel, for helping us dodge a very costly bullet! AAA+++ service!

Great company, called Alex to see if he could help me fix my Car and he drove right out to me, very…read moreprofessional, super fast to, car was fixed in literally like 5-10 minutes.

Had my car towed in for transmission issues. Got a call it would be $8000. Too much for this older…read morecar so had it paid to tow back. Tow driver put it in wrong place and so I tried to move it and to my surprise it moved fine. Decided to see for myself what they "saw" that would be $8000. Noticed right way that the transmission bolts had not been loosened ever... opened it up and found that the fluid was like jello. That would be because I believe that you should let sleeping transmissions lie instead of changing fluids. Found NO metal connected to the magnet inside the pan. Cleaned out the "gel" and changed fluids filter (changes 50% of fluid in tranny each time). Drove it and changed fluid/filter it again so only 25% of fluid remains. $80/change. That was 5000 miles ago and no issues. So... you know the whole story... you decide about Best Western Transmission. Maybe a transmission shop that actually looks at the transmission is a better option... just maybe... Note I gave them one star because I can't give them zero.

Horrible experience just to find out they lost there bbb credits and cost me my track after 5…read moretrys and management got super pushy and aggressive