We purchased a used 2014 Town & Country Limited mobility van from Mobility Express. I am in a wheelchair and needed an easy way to transport myself. We saw the van online and Daniel did a video walk-through of the van for us to see the interior and exterior. It needed several things done to it to bring it up to Mobility Express's standards. It took a few weeks to get all the issues taken care of and finally they delivered the van to my residence. They got the van back into nice shape for us. In the coming weeks we had a few issues that developed and the owner of Mobility Express, Fares, had us drive down to the shop and the issues were taken care of including a headlight assembly issue that developed after they initially replaced the assemblies. They replaced the assemblies with new again and we were off. A week later, the headlight assembly on one side had moisture in it and the other side had a faulty adjuster. I called Fares and he ordered another set from a different company and we drove down and had the new assemblies installed by tech Chris. Chris also aligned the headlights while we watched. All went well. It has been about a month now and the new assemblies are perfect. The folks at Mobility Express went above and beyond to fix our issues and to retain a happy customer. I cannot "express" how satisfied we are with their service and attention to detail. If you are in need of a mobility van, it would be worthwhile to stop in or call Mobility Express in New Port Richey or their other store in Ocala, Florida. They are experts in their field! read more

Very corgial and helpful to us older folk.we now need some aditional help to get around and live out our what is left of our time in a more appealing ways. Thank you so so much for your kind help on my cripple body. read more

5 stars I loved dealing with Ferris Rached. We had a great experience selling our van! Everyone was very polite and helpful.i would do business with them again! read more

They are not trustworthy charged twice for diagnostic owed me 50.00 for a part they did not use. so the said it went for diagnostic. Paid 95.00 up front. They never fixed scooter. All it was was loose battery wire. They also wanted to charge me 580.00 for controll module read more

Purchased a mobility scooter yesterday from our sales girl Bella. She was so helpful and knowledgeable. She showed us many different models and also how to break them down, she spent all the time we needed with us. This is a family owned business and customer service is top notch. And prices are very reasonable. read more

If I could give less than one star I would. This business does not care about people whatsoever. The ceo-Fares Rached was very rude and downright condescending to my disabled mother, who in which they breached their contract by delaying the delivery of her vehicle over 2 weeks past the contract date. I will be seeking legal counsel to see if we have any course of action, in the meantime I encourage everyone to stay away from these people! read more

Searching for months nationwide for a handicap accessible Sienna was exhausting. Luckily I made the right call and went to a dealer and I made the right choice again picking Mobility Express. Daniel and the technicians were extremely helpful in putting me in the right van and adding hand controls fit exactly for me. Highly recommend and I am now a lifelong customer. Thank you all again. read more

We had an issue with our mobile chair lift, made an appointment, horrible storm so we couldn't make it, rescheduled no problem and STEVE helped us swiftly, kindly, professionally, and gave us instructions on how it worked and why! Great guy, lovely establishment!! read more

This is a great, old school, family owned dealership for buying accessible vehicles. Their prices are fair and you won't run into any "after the sale" issues with high pressure tactics to sell gap insurance, undercoating or other nonsense. The trade off is, they also don't operate like the bigger dealerships where you can walk in on a Sunday and leave with a vehicle pending finance approval. The pace of the transaction is a little slower, but if you know that and don't need a vehicle "today" it's exactly the kind of people you want to buy an accessible vehicle from. The salesman and the owner went out of their way to accommodate us as out of state buyers. Will definitely go to them first when it's time for our next accessible vehicle. Fair, honest, and willing to do all they can to make you leave happy. Bought a new explorer for my son and I can say without reservation that the dealership as a whole wants to do the right thing (make a fair sale for all involved - and create an ongoing relationship with the buyer). Every now and then, when making a big purchase, you leave glad you bought from the person you bought from... feeling like you have your business to the right people... feeling like they cared about more than just a sale... that is mobility express. Big thanks to everyone there, who helped us through this purchase! Well done. read more

Best dealership experience I have ever had! They had an answer to ever question and made sure I left happy.

I am informing you about Mr. Jerrod Carmichael. He answered every question I had. He also made himself available for future concerns. Jerrod let me know step by step what was going on with my van. He presented himself ,not only his knowledge of the product but, his assurance that the ultimate service was being do to my van This put me in a comfort zone knowing he was watching the progression of my purchase. Not only would I recommend Mobility Express to all my handicapped friends for mobility needs but, to request Jerrod who put everything together. read more

Great service from Daniel. Fixed broken key in my moms Gogo scooter very fast and at a great price. Saved our trip! Good location and hours happy with service and selection. read more

TO: MOBILITY EXPRESS Management Dept I've had the recent experience of working with your representative Paul Bankovich who is now located in the Largo Florida area store. He has demonstrated and sold me (and my wife) both a Pride Electric Scooter, and Electric Power Chair (for House use) and a Power Lift which was installed in our new Toyota in July. His patience with myself and my wife (having Parkinson's) in helping in the selection plus working with our insurance companies was outstanding. Personal attention does not necessarily always follow a sale today - but Paul made every effort to make good things happen! We will celebrate our own company's Philadelphia/Allentown Television Station's 40th Anniversary this coming November. WFMZ TELEVISION has brought me many compliments over the years - but the real bottom line I always admit to is the Top Management people that I've chosen to run the facility. It is also true with our radio stations. And this is what really impressed me when I met your man Paul Bankovich. I assure you, if I were a competitor of Mobility Express, I would make every legal effort to hire him to run my company. You have obviously made a wise choice in him. Even in discovering a technical challenge in the lifting mechanism - Mr. Bankovich has stood by his determination to see this through which I can only applaud. You are to be congratulated on your insight in hiring good people. Most Sincerely, Richard C. Dean WFMZ Television, Chairman - CEO 980 Grande Haven Drive Titusville, FL. 32780 Also Clearwater dickdean@wfmz.com read more

they are rude and will hang up one you. they apparently do not have a corporate office or anyone you can speak with about a problem we have after they ripped us off for over 8000.00$ We Purchased a wheelchair from there Sebring Florida office back in March and cannot get ANYONE at the company to talk to us about the problem. I asked for the owner and the receptionist said he was not in and hung up on me twice. read more

We went into the Largo store knowing we had a need for ambulation and have them look at our disfunctioning old scooter, which they did. After a thorough examination of it, it would cost more than it was worth to repair. So we looked at the newest and Paul Bankovich showed us what was available. we spotted the Pride 4-wheel scooter with springs at each corner. Paul never pressured us allowing us to make our own judgement and decided on the spot to buy the gorgeous blue one for delivery two days later. wow, it is exactly what was needed so it is now in a good home! read more

Paul Bankovich at Mobility Express is a really great salesman to deal with. He won't price gauge you. He is very professional as is all the team. I was very pleased with the,lift they installed in my 2016 Kia Sedona. I wouldn't hesitate to send anyone needing that kind of service to them. They are wonderful. read more

Well worth the trip to New Port Richey. Great selection, value, clean and professional. This was our last stop in our search for a wheelchair van, a few extra minutes drive really paid off. read more