Dee and Mindy are wonderful. Dee give awsome massages. My husband goes frequently bc he is often in…read morepain she has magic hands. Mindy does a great job with nails. She connects especially well with kids.

I HIGHLY ENCOURAGE YOU TO READ THIS REVIEW:…read more I made a yelp account just to write this review, if that tells you anything. I was in a lot of pain, very stressed out about an upcoming endeavor I am pursuing, and called countless places to try to get in that day. If you're anything like me you typically gravitate towards a salon setting, just because it seems "nicer" and more "spa-like". What I didn't realize is that salons actually are legally bound by a cosmetology license, and not a medical one, which explained to me why my salon massages never quite lived up to ones performed by a facility specializing in massage. Salon massage therapists cannot legally do deep-tissue massages, which is only allowed by a practice that exists under a MEDICAL license, and not a COSMETOLOGY one. Dee was so warm, I was almost overwhelmed the very minute I walked in the door. I explained to her that I had just recently gotten a massage from a salon in Fairlawn, (Lavita, in which the woman talked through the entire massage, did not focus on any of the areas in which I had pain, and even spoke openly with the receptionists about what crappy tips she had gotten that day: very unprofessional) Dee told me that her fibromayalgia patients were always blown away by the 4 Hands massage that she offers (she is one of three practices in Ohio offering this service!!). Of course hesitated; it was my first time at this venue, I was a little daunted definitely. I had never had a woman and a man work on me at the same time. She left the choice to me, and did not once try to push a sale. It was extremely clear to me that this woman was not after my money (unlike the receptionist in Fairlawn who was trying to offer me bulk packages at a discounted rate as I'm trying to check out), she GENUINELY wanted me to experience something that had ended pain for so many people who shared this complicated disease with me. I finally obliged, scared. I was scared! But OH MY GOD people you have NO IDEA what this massage did for my life. I think the low point of my life was when it ended, I almost cried, I was so sad! She told me to take my time getting up, since many people were very relaxed after this service. "Yeah sure, whatever, I thought, and went to jump up. My head was spinning, I had to lay back down. The only part of me that they did not rub kinks out of was my face, which was the only thing on my entire body that I could feel. Do you know what it's like to feel nothing for the first time? It's something you can't really know until pain vanishes, and then you realize: Oh, so this is what it feels like to be normal. I COULD BREATHE!!! LIKE I HADN'T BREATHED IN YEARS, AND I'M 23 YEARS OLD! This natural high had me so dizzy I had to take a minute before I could get in my car to drive. They got me some water, and we just chilled in the lobby, laughing and talking, these two people were so personable and sweet. They talked with me about their travels to Nicaragua to treat people with their services. But if I wasn't sold yet, they rang me up at the register and overcharged me: the total had about 16% tax. Numb as a zombie, I handed my card over. This woman could have easily duped me in my transient state, but "Oh!" she said "I owe you eight dollars, I'm so sorry, I overcharged you on tax!". She handed me a stack of bills back apologetically. Wow. If you want: 1.Quality, top-notch service that is worth every cent 2.Good, honest practitioners who aren't ever going to try to force you to spend extra money, sell services, or complain about tips 3. A genuine experience that is targeted at YOUR well-being, and not the business-owners' Go see Dee and Brett in Medina. They are fantastic, good-hearted and honest hard-working people. It's been one day since my first 4 Hands Massage, and I'm still feeling the incredible benefits. I was considering dry needling or acupuncture to try to loosen the knots in my back. Now I know that these people are capable of helping me in a way that is entirely pain-free. What an experience. It is like none other I have ever witnessed, and I've gotten so many massages in my lifetime. Nothing compares to this one. THIS PLACE IS NUMBER ONE! YOU'VE GOT TO CHECK IT OUT!

Super disappointed in the professionalism of this business. I had booked a colonic a week in…read moreadvance and I received a confirmation from the business owner. I texted the day before, no response. I drove 45 minutes only for the doors to be locked at my appointment time. I texted the business again and the owner said she forgot to tell me she canceled appointments because she wasn't feeling well. That was it. No attempt to reschedule or make it right! Be aware before booking!

My partner got me a massage for our anniversary. Took forever to get a call back, then set up an…read more"appointment" through text messages. However, I never got confirmation, an email, or a response saying yes, you are on the schedule. After that, I heard nothing, so I am guessing I was not on the schedule. Now I am getting no response from this place OR Groupon, and it is about to expire. This seems like a scam to get your money and not call you back.

Excellent, personal and professional care. I always feel better when I leave. Keep up the good…read morework! A blessing for those who need to relax!

My wife is very hard to please when it comes to massage. And Bashia is her go to person. She says…read moreBashia is intuitive and caring. And that B is able to find all the places that need worked on. My wife has fibromyalgia and is in pain a lot. She says B is one of the only people that is able to give her relief. We drive an hour to see Bashia!!

This was my very first time having massage therapy. I had no idea what to expect, and I was very…read morenervous. Jeremy was Awesome! I had an injury to my knee and the muscles in my leg where very tight. He knew exactly what to do. He also hit every area on my neck and back that needed attention. I'm definitely making my next appointment at least an hour if not more.

Such an amazing experience!!! Small place but very clean and well organized. The staff is friendly…read moreand very knowledgeable. They knew what I needed before I did. They went through my problem areas and asked what I needed or wanted out of my massage experience. I got to work with Justyn and he was wonderful. He was great at explaining where I was tight and why I was tight in those areas. I got to use essential oils and they really helped me relax. I can't wait to go back. A+

Excellent service My 1st time getting a massage & it was a…read morewonderful experience. I highly recommend Chrysalis at Natures Touch I will definitely be back .

I recommend Chrysalis at Nature's Touch because she is a very knowledgeable massage therapist. She…read moreis thoughtful, asking if her touch is the right amount of pressure, listening & tailoring the massage to my specific needs. She uses deep tissue massage which I need, releasing a lot of tension from my neck, shoulders & back. Afterwards, I am totally relaxed & de-stressed. I have been a regular client of hers for the past 3 years & I highly recommend her service!

There are policies in place to make sure regular patients can stay within the rotation and it seems…read morethe receptionist responded well and explained the situation to the previous Yelper. You'd be correct in saying that this isn't a spa, but it's a medical facility run by a medical professional. If you want a spa, purchase a Massage Envy subscription. This place isn't for you. If you're looking for a professional who has medical training and learns your body like the back of her hand and helps you achieve greater health, YES, this is the place for you... and you won't regret being a patient here. I bought a Groupon in the summer of last year. I called her office prior to purchasing to make sure I knew what kind of massotherapist she was. This is important. Kristie was booked 3 weeks out. Yes this is a bummer when you wait to schedule an appointment when you really need it. When I arrived, she took the time to learn what my problems were and included stretches in my treatment plan. Once I was in the rotation, I was able to schedule with ease for 3 weeks later and I saw improvements with each treatment. Kristie is an excellent massotherapy professional who works tirelessly for her patients and believes in her business. You can tell she loves her patients by her demeanor and conversational manner, and her excellent memory! I've been a patient here since I purchased my Groupon last year and I wouldn't go to anyone else in the entire Cleveland area. I seriously love this place and I'm thankful I found her.

I bought a groupon for a massage from this place and when I went to book it they told me they were…read morebooking into May (it is the beginning of March). They said that if I wanted an appointment in March, then I should have booked it in January. They also suggested that I was welcome to use the amount I payed for the groupon and pay out of pocket for the rest, even though my groupon was in date. They kept telling me that they were NOT just a spa, but a REAL medical PT place and that they only have one massotherapist and she's the owner. The receptionist said that they needed to take their insurance cases first and then schedule everyone else. Also that once you are in the rotation, they can schedule you in at a sooner rate. I just wanted a massage, as the groupon sold it, not a physical therapy appointment. I think this establishment is a scam and would not recommend it to anyone!

Was running late and kept in contact with the receptionist about my time of arrival and how lost I…read morewas. She couldn't really assist me when it came to providing me directions on how to get there but only provided me with directions to go down the hill to be back at Chelsea's plaza. I was forced to reschedule my appointment as soon as I got there but decided that I would be better off getting a refund. My review isn't based on the service since I was unable to get one but it is based on the professionalism and atmosphere this place gives me. The place looked clean but the ambiance made me feel a bit uncomfortable. It was very dark and it looked like only one ceiling light was on. I understand that once you're in the room you want everything dimmed but when you first walk in you pass through a little dark hallway and have the staff staring down on you is creepy. (Basically watching your every move). When I walked in there I didn't feel any sense of professionalism from the employees. They were dressed in hoodies and sweatpants and had long stiletto nails. I honestly don't know how anyone can get a nice massage without these workers digging their nails into you... Honestly after seeing what I saw today I might just stick with bigger chain massage centers. I was not happy with how I was greeted or the attitudes of these ladies.

Shay was wonderful. Very friendly and accommodating…read more The location was a bit hard to find and somewhat ran down. The door to the building is on the corner and then the business is upstairs.

I highly recommend Jennifer as she is a very gifted and excellent massage therapist. Living with…read morechronic pain is no fun but Jen's therapy help me to not only relax but also helps reduce my pain and makes it easier to get through my work week. I recommend her very highly and appreciate all that she has done to help me.

Jennifer is a wonderful massage therapist! She has a calming presence and makes me feel very…read morecomfortable while in her office. I've had 60 & 90 minute massages with her, and she gives the full time to the massage, not 50 or 80 minutes like many other places I have visited, so I feel like I really get my moneys worth with her! She focuses on the areas that I mention and just all around gives a great massage, I highly recommend her!