I can't believe a dishonest business like this operates in our community. Do not give them a dime…read moreof your hard-earned money they are dishonest and know exactly what they are doing. I met the owner/manager Nancy seeking a MBA level tutor. She insisted I pay nearly $5000 to retain this tutor and despite my better judgement to hire someone hourly, I paid that amount. She assured me numerous times that if I disliked anything, had any issues she would issue a refund immediately. It was these false promises that swayed my judgement. After paying that amount, I was reaching out to them, they did not call me. After numerous calls and emails a tutor was still not assigned to me. When they finally did respond they said the tutor was only available once a week on Saturdays 9 am-11am. How would this work with upcoming assignments and finals? When I was finally assigned a tutor I was told after the first and only session he was headed abroad to China? I immediately requested a refund as that is their only MBA level tutor and they have no other alternatives. I have been fighting with them since May to get my money back. Nancy has lied to my face saying she processed a refund. My bank and I have not received a dollar. Please do not be fooled by the google reviews. I have to take them to court to get my money back.

My 3 kids have been going to C2 since 2018. There have been several different management teams over…read morethis period that did a very good job organizing and communicating around my children's tutoring. We benefited from solid gains in SAT scores too. However, we are very disappointed in the current team of young women who co-manage the interface with parents and tutoring for our kids. Major communication shortfalls / mistakes over and over again, that have a big impact on us. I receive very infrequent feedback, compared to previous management, on the accurate progress of my child. And after thousands of dollars spent, her SAT text scores have not increased. Disaster! In contrast we saw solid results increases for our other kids. Aside from poor management and communication the young and inexperienced management team has no clue on how to structure students' learning plan and schedule. Other problems that could be easily addressed are: 1. tutoring classes being full and hence limiting our ability to increase tutoring around SAT testing season (late Feb through Early June) to offer tutoring on Fridays or Sunday during the these high testing periods. 2. C2's SAT mock tests for digital have been problematic. Perhaps this is due to it being transition year, but their questions are not reflective with what the kids will be tested on. This is both frustrating for kids and it keeps you in the dark on SAT scoring feedback. 3. Finally, we also bought more sessions hoping to get support on AP classes, but since there is not enough kids doing this those tutoring topics (like NSL, etc), sessions are combined with up to 3 additional kids studying something else. Learningwise this is completely ineffective for our daughter. To top it all off instead of getting regular reports on the number of hours used during the year we got a last minute warning that we only have 4 hours left, one months before the the SAT exam. The offered at 30% discount but only if you buy another huge bundle of hours for $7k. If we had to do it again we would have gone somewhere else. In the end, we will be stuck having paid $8-9k for negligible scores improvement.