Moet was dispatched using Roadside Assistance. I called to ask a question and provide info, and was told I would be called back within "30-35min" as the personnel was working with another customer. I was called back over an hour later only to be told I would need a different type of tow truck and another vehicle would have to be dispatched. The guy on the phone was nice, but poor communication led to me waiting on the interstate 2+ hrs for a tow truck. read more

Very professional, genuine & hilarious man! He was a great communicator and worth 5 star value and gave great customer service!!!!

He's great came as soon as he could and delivered my car safe and in a timely manner. No matter what time of day. He's very nice and understanding read more

this company was called at 6:30 this morning. It is now 1109 nobody has shown up. Nobody will answer the phone. They are not reliable. At least you could answer the phone if you're not gonna show up. read more

My car broke down on 285 during the early morning rush hour. I called roadside assistance and Moet Roadside was dispatched to me. I was given an ETA of about 25 minutes it may have been a little over 25 minutes but it was still in good time. When he arrived he was very nice and verified information of where it was to go and proceeded to take my car to the location. When he arrived at the location he was nice enough to drop my car off he immediately called me and he also sent pictures letting me know that the addressed they provided was not a repair shop and that it looked like an abandoned building. He stated he had 2 more calls that he had to dispatch to but if I needed my car towed somewhere else that he would be happy to do so once he completed his 2 calls. I contacted my insurance roadside informing them of the issue and at 1st they said that it was verified by the tow company that it was dropped off at the address of the repair shop that they were suppose to give to Mr. Moet but I let them know that it was dropped off at the address they provided which was not a repair shop and that Mr. Moet had already informed me that the place was not a repair shop and he sent pictures of the place. They then put me on hold was going to make me pay to have my care picked up and they reimburse me. I refused that and they placed me on hold, came back and apologized and put in a new order to have my car sent to another repair shop. Once a new order was put in for my car to get picked up and taken to another location. Mr. Moet was available to go pick it up and take it. If Mr. Moet had not informed me when he dropped my car off initially I would have not known this and my car would have been sitting at an unknown location. Mr. Moet was nice enough to inform me that the location looked abandoned and was not a repair shop and then picked up the car and took it to another location. Moet Roadside ATL went above and beyond what was suppose to have been done. He could've just took my car and dropped it off like he was suppose to but he didn't and I am very appreciative of that. I was already scared, frustrated and nervous because it was early morning I had to get my daughter to school, I had to get to work and my car just shut down on Interstate 285 and me not knowing what was wrong with my car and being a single female but he came with a great attitude and assured me that he would update me if he needed to and he did just that. I don't normally write reviews but I had to for the excellent service that was provided. So to anyone who is reading this I recommend Moet Roadside ATL if for any of your roadside assistance needs. He was actually more help than the roadside company that's provided by my insurance. Patrice C. read more

Great customer service quick pick up good personality five stars I would consider him to anyone if you ever need a tow truck call moet

I've been waiting for over 2hrs and called them more then 10times and no answer for ay service call that they accepted this is ridiculous man seriously I've been waiting for 4hours to go home and still nothing this is the worst service provider there can be. read more

Moet was dispatched to me through roadside help. I received a text notification stating their eta was 100 minutes and to reach out directly for updates. Over the next 3 hours I called 4 times with no answer/ response. I highly DO NOT RECOMMEND giving this person your business. He wasted my whole morning. read more

Highly recommend Moet Roadside Atl for your future roadside service. I called for a tire replacement and had an outstanding experience with Moet (owner). He was on-time for the service call and exemplified a spirit of excellence in customer service. Thank you Moet! read more