Dr. Dulaney is awesome. She is caring, knowledgeable, and she has a great bedside manner. I have…read morerecommended her to several of my friends and they have also had a positive experience. She is the best!

I went to see Dr. Dulaney for a second opinion. My appointment went smoothly, but upon receiving…read morelab results she called and diagnosed me over the phone with a condition that I would later learn cannot be diagnosed with only one set of labs. This condition has lifelong repercussions and the experience was quite traumatic. She said she could not help me. I subsequently found a physician who took a much more proactive and positive view, and was given a different diagnosis with actionable treatment. I have multiple friends who swear by Dr. Dulaney, but I can't recommend her practice.

The people there and the facilities are nice, and you are in and out, but they have no respect for…read moreyour time. I have been rescheduled for the same IUD removal and insertion, no lie, four times. They don't care that people have to request off work in advance and that there's scheduling to be done, or that we're literally scheduling around our menstrual cycles, or that it's just very stressful to mentally prepare for this procedure over and over. At least this time they offered me another doctor instead of rescheduling, thank god, but once this is done, I will never ever go back.

Amber here is insanely talented and literally SAVED my skin. She is very knowledgeable and…read morethorough. She will always formulate the best treatment for your skin & your desires. I went from hating my skin to no longer having to wear makeup all thanks to her. Highly recommend her you will not be disappointed!!

We waited 2+ hours each of the 4 times we visited this clinic. We live in a different state and…read morewere advised that this place was one of the best, so we thought it would be worth it to take days off of work to travel. They didn't return our phone calls when we had questions, made us wait for hours (around 3 hours on average) in the waiting room after our scheduled appointment, didn't have answers for us when we finally got to see the doctor, and 2/4 times hadn't even collected all the test results from the clinics in our home state. During our last visit, our doctor asked if my wife wanted to redo some testing ($500-700 out of pocket) to see if they missed anything. What? If you think YOU missed something, just do the test again, but don't charge US for it! I was also strongly advised to only go to them for testing ($250 out of pocket) because she'd heard it's impossible to get into my home clinic. When I called my home clinic, the testing is a simple walk in procedure that costs $16.50. They refuse to give any type of test results over the phone, even though we live in a different state. We drove to Memphis for a quick procedure (after the 2.5 hour wait in the waiting room) and then went home. A few days later we called to get the results after getting an email saying they were ready. They flat refused to tell us our results and made us schedule an appointment, pay the fee to see the doctor, and wait our usual 2 hours in the waiting room, before giving us information. This place feels like a money grab. After we decided we were going to find a different clinic, we requested our medical records. THEY SENT US A STRANGERS MEDICAL RECORDS on accident! If accidents like THAT are happening, what else is going on?! Going through fertility treatment is a difficult and intimate process. We were expecting professional, compassionate, determined care. We received long waits, insane bills for basic tests, zero communication, and a feeling of hopelessness for something we've been working so hard for. After spending literally thousands of dollars it is worth it to us to find a different clinic that respects us, our time, and our goals. ***We told the physician who originally referred us about our experience. She apologized for sending us, as she learned later that the clinic had been bought by a hospital and has been hearing similar feedback from other couples.***

Keeping it real when parents-to-be are in a fog. Let's face it, parents-to-be who have trouble…read morebecoming parents often need help conceiving or retaining a pregnancy. We get emotional, we are angry, we are sad. Fortunately for the mid-south, Fertility Associates of Memphis provides that service and can help most families with their fertility problems. (It has been six years since I've required the services of this office, so you know my review is not tainted by hormones or stained by tears.) My experience with Fertility Associates of Memphis was not unlike many other moms' trials. We didn't have trouble getting pregnant, but I'd suffered multiple miscarriages and 2 D&Cs, and my OBGYN was smart enough to refer me to her partner on a research publication she'd done on multiple miscarriages. Conveniently located in the same building at 80 Humphrey's Center near Baptist Women's Hospital, I was walked down to see Dr. Kutteh. After all the emotions I'd experienced in an office full of women, it was a nice change to see some male faces who approached my fertility proactively and in a scientific manner. I had an HSG (a painful x-ray of the uterus with dye), DNA testing, progesterone supplements, and eventually, a very simple surgery to repair a minor problem (major enough, however, to prevent any embryo from attaching). It felt good leaving his office after each visit with a proactive feeling, like I knew what was going to happen next, and I knew what we'd done so far. I was kept in the loop, I never felt like crying in the office, and I knew that he'd get me there. When I had the surgery at Methodist, one nurse did not start my IV antibiotics on time and he really gave it to her! This doctor takes care of his patients and wants things done correctly. That's what I'd want for my own daughter, too. Some serious precautions (folic acid, progesterone supplements, etc) later, we have a son and daughter, just like we always dreamed of. I have since had the pleasure of seeing Dr. Kutteh when he visited our church, and enjoyed speaking to him and his wife, and thanking him in person for helping us. Other friends of mine have experienced Clomid for ovulation, and IVF treatments with Dr. Ke and loved his demeanor as well. They have recently taken on a third partner, Dr. Brezina, who became interested in the field after he and his wife experienced their own difficulty conceiving. Isn't it a comfort to know that your fertility specialist might have experienced some of the heartache and wait that you have? P.S. When our insurance didn't want to cover treatment, they fought for us and saved us some money, too!

I had a severe case of itching in my lady parts. I was immediately prescribed a cream that…read moreeliminated the itching. Was called by her nurse a week later and was told it was BV. Took the pills prescribed to get rid of it. A few months later same symptoms but more severe so I made another appointment. Was told everything looks good and was told a script would be sent to my pharmacy for the itching. Nothing was ever sent. Left several voicemails for her nurse with no return calls in the first week. Waited until the 2nd week and someone finally answered with a horrible attitude. Was told I had BV again and this time a cream you insert was prescribed. I was so concerned because I have never had any issues before and didn't understand why it come back. The nurse literally did not answer any questions and rushed me off the phone. When I say this stuff had me on fire and the itching was so bad I was literally shredding myself to pieces. I looked up the medication, and it mentioned that it can cause a yeast infection so most gynecologist prescribe something for possible yeast infection. Long story short it didn't help me at all. It made the symptoms beyond severe to say the least. I have contacted the office several times all times within their business hours and it's almost like they are screening calls and sending me to voicemail. I have left several voicemails for an appointment with no return calls. When you have issues like this you want to stay with one consistent specialist so you can play the game of elimination to finally find the root of the cause. I have literally only seen her twice and have never been rude or out of line. It's sad when Gynecologists start to focus more on advertising and providing Beauty/ Skin procedures that may be more profitable that they start ignoring patients who really put their trust in them for their expertise. I was forced to look elsewhere for help which was kind of a blessing in disguise because I have found a wonderful doctor who really seems to care about patients and takes my symptoms seriously.

You absolutely CAN NOT get a live person on the phone. If it is this difficult to get or…read morereschedule an appointment, I can't imagine how difficult it is to contact about health care in general. They say "Schedule on patient portal" - well the appointment section of the PORTAL DOES NOT WORK !! I have been calling for 3 days - Left VM and sent 2 emails through the portal. They finally sent me a "ROBOT" call to confirm or cancel an appointment - and I was able to cancel. Could NOT get ANYONE to assist for a reschedule. I am giving up - This is terrible customer service at the least.

Recently visited for my first mammogram. Quickly checked in given an overview. The tech that…read morepreformed my mammogram was very sweet. She gave me a great rundown of the process and was very intent on getting great images. She sure that I was okay throughout. Afterwards she explained the followup time as the holidays are here and staff will be spending time with family. She opened the floor for the questions I had. This location is was superb and very professional.

I needed my medical records faxed & they can't tell me when they can do it. They said technically…read morethey have 7-10 days to fax them over. It was a whole ordeal. The lady was so rude & condescending & my doctors office called requesting them and they can't tell them a time frame for when they will receive it. My doctors office even asked what the reason is that they can't fax today. They had plenty of time to laugh and play games and be rude, but can't walk to the fax machine. However I can drive all the way up there to pick them up. They were laughing on the phone and just kept repeating we have 7-10 days to get them over. LAUGHING.. multiple people at the desk were. I wouldn't trust them with my care if they make it that difficult to fax over important health information. Could you imagine dealing with that during your pregnancy?! I'm shocked about how unprofessional they are.

This is by far the best OBGYN practice I have ever been to. From the moment you walk in, staff was…read morefriendly and attentive. Office is kept clean and comfortable. There are a few MDs and one NP that are at the practice. Kathleen Behnke, FNP is incredible at her job. She made me feel very comfortable and answered all my questions. I never felt rushed throughout the whole appointment. This place was so professional! I would recommend Kathleen to anyone!

This Dr is so good! My wife and I have had him deliver all of our children and he is about to…read moredeliver our 3rd child in the next month or so. I seriously can not say enough good things about this man! He not only makes his patient feel comfortable he also makes the FATHERS feel informed and comfortable as well!!!! We will forever be grateful for him!!!

I went to get an IUD, the Nurse Practitioner said that he probably wouldn't do it because I was 30…read moreand never had children, and asked what I would do if he said no. She did not expect "Find someone who will" as an answer, and, suddenly, he agreed. They charged me $30.00 for the initial visit, even though it was 100% covered by my insurance. They didn't call me for a follow up. *I* had to call *them* and schedule an appointment over a month in advance. The day of the service, they charged me $90.00, even though it was, again, 100% covered by my insurance. They never gave me a pregnancy test. They never discussed Expulsion, Uterine perforation, or Pelvic inflammatory disease (PID) with me. I fainted during the insertion and Dr. Charles Ryan didn't even NOTICE, and I received no information for a follow up appointment after insertion. 0/10. Do not recommend.

Great staff. Free to affordable services. Never hitting planned parenthood again. IUD removal and…read moreinsertion was free and bedside manor FAR exceeded my previous ones at planned parenthood.

Choices is just lovely. The ladies who work here are very nice and nonjudgmental. The music is…read morecalming and the posters on the walls are all about women's rights to make decisions about her own body- imagine that! This is a clinic that performs abortions, but it's not only that. It also provides cancer screenings, birth control prescriptions, std testing and much more, to only call it an abortion clinic is so ignorant. And yet sometimes you see protestors outside trying to obstruct, harass and prevent people from going in. They also do a lot of youth outreach programs, teaching teens how to have safe sex, so they can prevent pregnancy and therefore never even need an abortion, so even if you hate abortion, fact is that Choices prevents so, so many from happening and keeps the women of Memphis independent. If you're living in an abusive relationship, this is a safe place for you to go. Lots of places are not as discreet, but the receptionist here can call you and say that they are simply "the doctor's office" to keep you from having to reveal to abusive partners/parents/roommates that you're on birth control or considering an abortion. Often, they will do this regardless of if you ask for it or not. This is the real deal. Don't go to LIFE CHOICES on cooper. It's designed to deceive you into thinking it can preform abortions, but instead will scar you with misinformation at a time when you need facts so you can make an educated decision for yourself. If you need birth control, they can help. Initial health screenings for new patients are $55, on top of whatever method you decide. Some are free long term methods, others are cheap and long lasting (like depo povera, the shot, which you take once every three months, which is what I'm on.) They take insurance now, just not for abortions. To to their website for more info!