My copay for lab work has been exactly the same for almost two years yet they always try to charge…read moreme 3 to 5 times more as an "estimate." This is super shady because if I prepay more than I owe they will be making bank on me unless I spend hours on the phone getting a refund. Their billing practices need to be investigated by state and local authorities and the feds. Won't be coming to this fraud factory again. Also the phlebotomist hurt me then blamed me for it. Have never experienced the needle moving and hurting the whole time the blood was being drawn and I've had to get regular blood draws for almost 20 years.

We have been to this location minimum ten times since we moved to the area in November 2024. We…read moreorder our own labs and I make appointments on line. We check in on our phones in car and literally get a text while in car they are ready for us! It's been awesome and it makes me very grateful I don't have to wait in a packed waiting room with sick people! The staff is always nice and professional.

Beware of Dr. Badery. My nickname for him is "Dr. Death"…read more Do a Google search to learn more about him. My sister was admitted to Western Arizona Regional Medical Center (WARM) on or about Nov. 1st, 2025. Her hemoglobin was extremely low and she needed two units of blood. I don't know what else they found, but she was there for about 2 weeks. Her primary physician was Dr. Badery. We are trying to get specific details of her treatment, but we have not yet obtained copies of her medical records. She was released after that first stay with an antibiotic IV bag. About a week later she was vomiting "black stuff" (most likely dried blood) and was again took an ambulance to Western Arizona Regional Medical Center. She was again treated by Dr. Badery. This time they found an upper GI bleed which probably explains the low hemoglobin, but I don't know that for sure. Question - Did she develop that bleed in the week after being discharged, or did they discharge her with abdominal bleeding? I travelled out there to be with her on Dec. 8th. When I arrived she was unable to raise her hand to her mouth to feed herself, she could not sit up without help, nor could she stand without help. Shortly after I arrived a social worker stopped by to see her. I was told that "medically she is just fine", and that they were transferring her to a rehab center. The social worker asked her if she remembered her and my sister said that the social worker was her daughter, of course that was not true. She asked her if she knew what day of the week it was and my sister didn't know. Then she pulled out a piece of paper and asked my sister to sign it. My sister was not physically able to sign her name, and she was certainly not mentally able to direct her own care, but that is what this social worker asked her to do. I followed this social worker out into the hallway to talk to her, but she didn't want to talk to me. I asked questions, but she interrupted by talking over me. She wouldn't look at me and she kept glancing at her watch. Finally, she just walked away. I asked to talk to her doctor, and after 30-40 minutes someone came in, put her in a wheelchair, pushed her out the front door and into a van to transfer her to the rehab center. I was told that the doctor was too busy to talk to me. Once they put her in the van, I had no choice but to leave and follow that van to the rehab center. That was on Monday afternoon. On Wednesday afternoon the doctor at the rehab center said that they had not been able to stabilize her blood sugar the whole time that she had been there. They transferred her by ambulance to the emergency department at Western Arizona Regional Medical Center. Obviously, she was not "medically just fine" when the discharged her. Thanks Dr. Death. She was in the emergency department overnight and they transferred her to ICU on Thursday. It is important for me to mention that nursing staff in the ICU was fantastic. In fact, most of the nurses throughout the entire hospital were just great. Not so much for the hospital itself. Not so much for her "doctor", and certainly not so much for that awful social worker. Her condition continued to decline while she was in the ICU. By Saturday she was too far gone to survive, and we moved her to in-hospital hospice. Again, the ICU nurses were fantastic. We lost her at 3:00pm on Sunday, December 14. I would like to add a few comments about the facilities at Western Arizona Medical Center: They seldom answer the main number when you call. They haven't had a patient advocate for over a year and a half. There was a strong sewage smell in public restroom on the main floor of the hospital the whole time that I was there. The hospital is "clean", but not as clean as I expect from a hospital. There is peeling and/or stained and discolored paint in many areas of this hospital.

I want to give a hugmongas praise and appreciation to the entire ICU and Emergency Room for taking…read moresuch excellent care above and beyond the call of duty to my wife Angela Vasquez in ICU room 14. I know they have some divine help but they did their jobs flawlessly and I personally commend each and every one of them for a job well done.

Hello everyone just wanted to share my experience with this medical group , I think they are the…read morebest around here in Bullhead City have been with them for about 1yr. So grateful for them all. There staff starting with all the PA's Are amazing. The ladies at the front desk are professional helpful and always very pleasant. You will not believe this they have someone to draw your blood in house ,they don't send you out to get your labs , I love this. They also have vaccines maybe not all but they have some there also a plus for me. I worked in the medical field so ,I know it's important to offer as much services to a patient as possible. I think if we are going to the Dr it's because usually we are not well or you just want to stay healthy . Anyways please check them out they do zoom appointments and in office . A big thank you to Lisa Blasko PA , and Jan Flores Varela (front desk) for taking good care of my husband and I .

this location has not one doctor. The nurse practitioner is a great provider she deserves a better…read moreteam. the nurses are nothing special sometimes a bit on the I'm just here for my paycheck don't care about you audited. AND the LADIES that pick up the phone are the worst nonsensitive, uncaring, no costumer service, I'm to busy for you, people in that office. if you can find a different office in town do it.

This place is heavily unorganized. I called ahead of time and asked what time they closed. Spoke to…read morea lady and said 3:45 is the last patient because of COVID. I show up at 3:45 maybe a minute later and she said that they closed at 3:30pm and that FedEx had already left. Pathetic child like communication. They could have told me 3:30pm the first time and I wouldn't have came all the way from LA. Spoke to the office manager Juan. He made me repeat myself 4-5 times. If that's a manager then that explains why this place sucks. He said he would have made an exception if he was there and he surely was there and made no exception. Instead he was being a rude j**k. Shoot the 7 minutes we argued on the phone, he could have let me pissed in a cup but instead he felt like pissing me off. Would not recommend this place to anyone. If I was an employer, I would rather my employees piss dirty than to send them here. This place was just sold to some other company and looks like everything went to s**t. I requested my company to send me elsewhere other than this sh**hole with a bunch of sh**heads.

Very nice Chinese lady that i go to , good massages she a very good friend now and when I go to.read more

My wife broke her arm just below the shoulder on Sunday April 19, 2026. They referred her to a…read moreorthopedic doctor but his office is closed on Monday. No wonder they sent her home. They know a doctor's schedule but didn't want to cause any hospital expenses. Western hospital in Bullhead City, Arizona. Do I call hospital executives to explain there inappropriate conduct by emergency doctor? What are there numbers or emails and primary owners?. Western hospital in Bullhead City, Arizona. Do I call hospital executives to explain there inappropriate conduct by emergency doctor? What are there numbers or emails and primary owners?

So I'm at the ER I walked in because my blood pressure is 207/109 that is stroke level. I've been…read morethrough this before with other hospitals have had a heart Failure before. Normally when I walk into the yard they immediately take you to the back check your blood pressure put you on the EKG instead I'm sitting out in the lobby filling out paperwork can't even get a drink water because they said they don't have any cups. So I asked if there was any way I can go to drink water in this hospital they said they'll go look for a cup. I hope I don't die sitting here. Well, they did get me in shortly after The first part of this review . The nurse was great Hooked up EKG fortunately i'm OK. But I still haven't been able to get a drink of water they're from the only takes cups, so if you come in, bring your own cup lol

Serious concern with DOT testing procedures at this location. I arrived about an hour before…read moreclosing for a urine test and was not properly informed of the full 3-hour "shy bladder" process required under DOT regulations. Staff told me I only had until their closing time instead of the full window, and I was never clearly advised that leaving early could be marked as a refusal. Because of this, the situation appears to qualify as a collector/procedural error. Cutting the process short due to business hours and failing to properly inform the donor is not acceptable when handling federally regulated tests. This is not just poor service--this directly affects people's livelihoods. I have proof of my arrival and departure times. If you perform DOT testing, you are expected to follow proper procedures, not convenience. Updating my review after speaking directly with the lab. Instead of addressing my concerns professionally, the situation escalated. During the recorded call (after informing them it was being recorded), I was told: "You can come get a second test... read between the lines... you know the address, pull up if you want to." Given the context, this came across as a threatening and highly unprofessional statement rather than an attempt to resolve the issue.

Warning: Worst place you could ever get your lab service done! Had a parental test done for my…read morebrother it's been almost 3 months and still can't get the results! They only caused stress, anxiety, and waste of time. Very poor communication and they only used excuses that they will have it certain date and time and when it comes to the date and time they don't won't answer you or they come with another excuse. I asked them for my refund so they don't have to deal with me calling them and bothering them every day (vice versa) they won't refund me so in other words I lost my $485 and until now I have received the results. DONT GET YOUR LAB SERVICE DONE IN THIS PLACE. If I could give them NO STAR at all, it would've been great!

I took my spouse here for some important bloodwork for a specialty kit…read more She's disabled in a wheelchair and on a ventilator so it's hard to get her to places right now. From the moment we walked in the owner Pomai treated us like family and was so kind! My spouse is a very very hard stick. Unfortunately, the owner wasn't able to get her veins at our appointment (no fault of her own). BUT because she knew how important the test and timing was and saw how difficult it was for my spouse to get around... She immediately called one of her other nurses and organized for a redraw the next day AT OUR HOUSE. Free of charge! Absolutely amazing service. She cared so much about getting the blood work done correctly and on time AND she had the empathy to not want to have my spouse come to their lab again the next day. The nurse (Kim) who came and did the draw at our house was lovely, communicative and got her vein first try! Just wow, amazing service. Please use ALOHA Express medical!

This is the most disgusting place I have ever seen very unsanitary and very very bad attitude…read more Literally stuck their nose in every cup of piss by every man that tested there . The rude black girls forcefully tried to get me to pee twice because her sick as in cold having self said it did no smell right . Please fire these extremely gross women that are not doctors caughing in my test cup while smelling my urine. I do not recommend anyone to go to this unsanitary place