Great to work with. Cory was super professional and friendly. He came to do an inspection and it…read morewas evident some repairs needed to be done ASAP and Cory went straight to work. I would highly recommend.

They were fantastic to work with. The job looks great and the shingles have really changed…read moreeverything about how our house looks and feels. Everything looks great and the work was done before we even knew it.

Thank you so much, Adam!! For all your help, attention to detail, patience and kindness. You are so…read moreappreciated in times of water disaster! Thank you, again.

This organization is wonderful. They are polite, thorough, and if there are any questions or…read moreunfinished issues, they respond immediately to fix it. Bryan is an excellent manager. Builder Bob is a Master fixer. They have certainly made my life easier many times!

Hired Elite Restoration in Pocatello, ID to complete remediation and remodel after an in-home…read moreflood. Though they completed remediation, they failed to complete remodel work and have refused to acknowledge Homeowners' existence or issue refund for 9 months. In short detail: After claiming remodel would take one month to complete sans any delays from outside contractors, Elite was only on-site three days during the first three weeks. They failed to cover any furniture despite assurances before work began and discussion after work began, placed screws on furniture and boxes on screws, damaging personal belongings, performed poor quality work that required demo and redo by alternate contractor, promised to be onsite every day until the job was complete after Homeowners' multiple complaints and still no-showed, and then told Homeowners Carpet One was unable to install carpet for one month so the job would be further delayed. Upon Homeowner's call to Carpet One, they were able to install carpet within two days. When Homeowners called Elite Restoration to discuss this discrepancy, Tim Fries, at Elite, said "I don't have to deal with this. We're walking off the job." Elite has refused to respond to emails or phone calls despite Homeowners' outreach to all levels of management and desire to settle matters outside of court. Without response and/or refund of $10,000 for poor quality work requiring repair and work not completed, Homeowner is now left to sue.

I chose elite restoration to do our flood mitigation and clean up simply because I have heard of…read moretheir excellent reputation elsewhere. If you have restoration work that needs to be done in Pocatello I highly recommend them. I worked with James, Ramon, and Kyle during the mitigation process, as they were cleaning up water damage and mold damage. They are excellent about setting appointment times, communication, and being on time forthright in their informission and were also very Accommodating to me with my medical and health concerns. Overall I would give them a 6 star if it was an option.

I spilled a drink that had turmeric in it. My carpet is very light it was a nylon carpet as well…read more The stain was very bad. Ian and Ethan cam and worked on it with all of the removers and chemicals that they use. There was not much of a difference after they tried all the tricks, but they did not give up. They asked if they could use my carpet as a guinea pig since I may have to replace it anyway. So They did more and successfully my stain is gone! They were my carpet lifesaver! Thank you so much Rocky mountain cleaning.

We purchased a home here in Pocatello last spring. There seemed to be more dust than most homes…read morehave, and we contacted our realtor who recommend this company. They scheduled when it was convenient for us and on a nice day. The 2 men were friendly, considerate and informative about what they do. We have never had this service done in a home before. Waited a couple of days to do this review so we could actually see the results. They also used a product in the vents to eliminate fungus and bacteria. We are grateful for their service and do heartly recommend their company. Al E

We've used All American Cleaning & Restoration in Idaho Falls off and on for close to 40 years,…read moresmall jobs and big jobs, and almost always on an emergency basis -- including storm damage. In every instance, they were impressive. In winter 2025, with spring storm season approaching, our roof needed major repairs. The process of vetting and reviewing roof-repair bids on our own was time-consuming and stressful, so we opted to again hire All American, this time to serve as general contractor. It was well worth the added expense. They connected us with a reliable roofing company, assured that communication was good, and that the job was done right.

I woke up to water in my basement due to sprinkler system problems. I called them at 7:45 and they…read morewere at my house at 8:15. They moved everything out of the basement taking great cattle with the fragile items. Everything was cleaned up and restored to better than new. Everyone that came over was very professional and they kept us informed throughout the cleaning and restoration

Insurance agent recommend for help deciphering the source of our leak. it is noted that the service…read morewas thorough but scattered. items were forgotten and they had to return because they forgot to photograph the damage. these things are forgivable. What infuriates me is that the inspector called my insurance company and made a claim "on my behalf". It's noted in my file that I gave my permission. Acknowledging that he would call my insurance company is NOT my permission to act for me in any way. This is my personal responsibility. Now I will have to contest what is on record should this come back to haunt me because it should not have been filed. If you use this company for restoration, be sure you make your expectations very clear! I will never contact these people again. Do not recommend! Rated poor For customer service.

I had a leak in my basement and Paul Davis came right out the same day I called. They found where…read morethe leak was at. I was able to do the repair myself. Paul Davis was very helpful, professional and saved me some money.