Very pleased with the elegant white floral bouquet they did…read morefor a funeral/ wake event of a close family friend. It was ordered online and the process was easy And smooth. They delivered promptly with grace and simplicity.

Beautiful arrangement easily selected from Durocher's on line selection…read more Delivered exactly as promised....on time and in perfect condition.

They took their time sitting with us getting a sense of what we wanted for a Bouquet at a funeral…read more The end product was phenomenal. Would highly recommend them and their prices were excellent.

I ordered a $110 sympathy arrangement (stock photo attached). In my experience, Sympathy…read morearrangements are white - with all major flowers being white. I called today to share feedback on the order that was received ( photo attached) and spoke with the owner. Rather than listen to the feedback and calmly explain his challenges with "supply chain." He chose to respond with, "most people aren't so PICKY to want every FRICKIN' flower to look exact, feeling ENTITLED, like you're ordering at McDonald's..." I was not treated with respect and will share my experience so others will not be subjected to the same.

Completely unhappy- driver refused to tell me who he delivered for- slipped out "house of...."…read moreAfter he was repeatedly asked who he worked for. Plenty of other florists in the city who will give you better quality.

Delivered to my brother-in-law exactly as promised. He was delighted and the arrangement was…read morebeautiful. Birch vase and burlap bow, lots of bright flowers; well done design, reasonable price! My thanks! Now my "go-to" florist!

This is what $171 bought me at The Guilded Lily. Horrible, Horrible!!! A few poorly arranged CHEAP…read morelilies and roses with some CHEAP greenery. I explicitly said that this was for an 80th bday and asked for something nice. I also asked if they could send a pic of the finished product and the said "No", I would have to ask someone at the party to send a pic. DECENT, REPUTABLE florists will send a pic if requested. Do not waste your money at The Guilded Lily Florist!!!!

Stopped by the Gilded Lily for a little pick-me-up, as I recently moved to the area and was feeling…read morea little blue. I wanted to get some cut flowers to take home and arrange myself (I worked in my father's floral shop prior to moving to MA). I had shopped around at multiple grocery stores without finding cut flowers that matched the quality and price I was looking for. Everything was either of poor quality or way too expensive for the type of stems I was looking at. What I purchased: I bought (3) stems of pink lilies, (3) snapdragon stems and (5) alstromeria stems. The florist threw in some eucalyptus greens and other filler (I assume for free), wrapped it in decorative paper and plastic, then finished it off with a bow. Price: $34, including tax. This is slightly higher than what I was looking to pay for loose cut flowers, but the quality has proven worth it. I've had the flowers for about a week, and have had multiple lily blooms open. Staff: the florist/shop owner was very polite, great conversationalist. I did have to wait a few minutes until she got back because the woman who was working there did not know how to charge for and wrap the floral items. My only recommendation is to have someone present (during business hours) who can do simple loose cut bouquets (not even arrangements). Everyone was super polite and made me feel at home. As a note, getting into the parking lot can be a bit of a hassle as the cross-traffic never seems to stop. Overall, a great place for a bouquet of flowers, either for a special occasion or just a pick-me-up for the day.

I was lucky to find Dee's Floral Design leading up to my father's funeral service. The flowers were…read morebeautiful, and she added personal touches with colors and a banner after asking me questions over the phone about my dad. I was actually on the opposite coast when we spoke, but her friendliness and genuine care made me feel like we spoke in person. It actually prompted me to order another flower wreath for my mom. Bottom line, she cares....and it shows in her work quality and easy communication. I highly recommend her for all your flower needs.

I just received the most beautiful flowers from my niece for my birthday. They are magnificent.read more

Always beautiful arrangements!! A long-established Business they reliable and local!!!!read more

Top-quality flowers, expert staff, last-minute orders honored... a real gem in the city of…read moreSpringfield. I have ordered three times and each time, I was blown away! Ordering again soon and I am sure I will encounter the same.

Could not ask for a better addition to downtown Springfield! What a gorgeous shop with amazing…read morecustomer service. You're awesome, Kelly! I wish I could live inside that shop and their prices are reasonable. Beautiful succulents, fresh flowers, plants, housewares and gifts! So tasteful. The shop is located on the brick walkway Marketplace right next to the Mass Mutual Center - parallel to Main Street. They are next to a couple other wonderful shops (i.e. boutique, skincare, etc). You are missing out if you haven't been there yet!

Always get my floral purchases here, Dennis and his staff make beautiful arrangements and add…read morespecial touches to their creations. Always pleased.

Dennis designed the flowers for my daughter's wedding at the Publick House and we couldn't be…read morehappier! The bouquets and boutonnières were exactly as we had hoped. He designed beautiful elevated centerpieces with lights that were the prettiest our event manager had ever seen and complemented the space perfectly. The prices were very reasonable. We highly recommend him for weddings and events.

Mark Henry Florist has created beautiful flower arrangements for my wedding, children's…read moregraduations, funerals and everything in between. The flowers are always fresh and creatively arranged and aren't always your typical blooms unless you want them. Mark is so helpful and adds his artistic touch to everything while still being within the traditional feel that I prefer. I consider his pricing to be competitive and I am always left feeling that I received more than I paid for.

Extremely accommodating. Made selection over the phone, not having seen what I was sending. I was…read morevery happy and so was the recipient. I would contact Mark Henry for every floral need. Shera Cohen