Ordered online based off of pictured bouquet for get well flowers for colleague after surgery…read more Called at 2:30 and they could go anything that day. Next day what was delivered was totally different--wrong color, fraction of flowers, not worth $85. No texts or emails to confirm, had to call in to ask status. Awful.

Rudest people ive ever come across!! Flowers never bloomed. The owner was also rude when i asked…read morefor a refund

I ordered a couch piece and when I was to pick up it was 3 times the size of the one I picked out n…read morewas different and didn't fit my apartment but refused to help me out with something else

IF YOU LIKE PAYING PREMIUM PRICE FOR DAMAGED FURNITURE THIS IS YOUR SPOT!!!!Spent over $4000 on…read morefurniture. Recieved it damaged. Spoke with staff on 4 occasions. On each occasion I was PROMISED they would correct the problem with either a partial refund or swap out for new furniture out ,and that would call me back. Never happened. Spoke with management (Bill) who was sporting a nice Rolex the last time I saw him, was told I would receive a phone call on a promised date. Did not happen. Called back asked for Bill. I do not believe that is his real name,same voice but insisted his name was "H". I realize now that they are so disorganized and believe that they never really intended or cared to resolve this issue. Supposed "Bill" said he called and spoke to my wife but he was only quoting word for word our conversation that we had in person the last time. Accused me of lying. Give me a break.lol.really I have more furniture to buy,but it won't be here.

I appreciate that he showed up very promptly to give me an estimate. Also, when the blinds came…read morein, he worked his schedule around mine and again came in very promptly to install them. A competing company never returned my call and text which led me to go with shades on wheels. Customer service is important.

Because I have worked with Shades on Wheels so many times, I wanted to write a thoughtful review,…read moreso sorry if it's long! The best shades and blinds are found at Shades on Wheels which serves towns on the South Shore of Boston and in other areas of Massachusetts and Connecticut. Barbara Thomas and Shades on Wheels bring the showroom to you! She makes it so easy. Don't waste your time searching other options. Barbara is your gal for residential and commercial custom shades and blinds installations. There is simply no debate. When Barbara Thomas came to my houses and place of business for window covering consultations, she always made suggestions that only someone with her expertise can make. They were things I never would have thought of. Barbara showed me options from her sample books, laser measured to microscopic accuracy and ordered from the best window treatment vendors in the world. Each and every time I have used Shades on Wheels, the installations have been flawless. Not only were her professional installers lightning fast, but so neat and tidy I hardly knew they were there. All of my shades and blinds perform perfectly and I get tons of compliments. It has been completely stress-free and absolute pleasure working with Shades on Wheels and Barbara Thomas. Decades spent in the shades and blinds business has earned Shades on Wheels the elite status of being a Hunter Douglas Priority Dealer and the prestigious Hunter Douglas Certified Kirsch Diamond Award. It's no surprise. She participates in all the webinars and trainings offered by her premium vendors, has been the Best of Houzz every year since 2016, and received Angie's List Super Service Award. Barbara knows her product better than anyone else around and is not someone who just jumped into the custom blinds business. Shades On Wheels sells and installs custom window treatments like honeycomb blinds, motorized shades and blinds for skylights and windows, roman shades, woven wood blinds, wood blinds, interior wood shutters, plantation shutters, vertical blinds, mini blinds, roller shades, sunscreen shades, cellular shades, pleated shades, sun shades, blackout shades, horizontal blinds, modern and traditional draperies. Too many to name! As are the manufacturers she works with like Hunter Douglas, Graber, Horizons, Lafayette, Landmark, Levolor, Kirsch, Comfortex, Carole, Castec, Robert Allen, Norman, Worldwide and more. Everyone wants to work with Barbara. The last thing I'll say is about DIY shades and blinds. Maybe you're thinking of purchasing and installing shades or blinds yourself. Good luck with that. First of all, the measurements have to be precise, and by precise I don't mean to the quarter inch. Windows, skylights and doors don't fit into perfect, geometric openings to begin with, and structures shift which of course changes the corners causing the angles to skew. The word "custom" means done to order according to specific measurements and needs, therefore all shades and blinds are "custom." You buy and install "custom shades and blinds" because you are fitting them to your windows. Shades on Wheels goes so far beyond "custom" we need to invent a new word! So, go for it! You won't regret it.