Worst service department around. Between the incompetence of J.R and John, I would take my vehicle…read moreanywhere else. They had it for a month, never even bothered to look at the vehicle, then gave a ridiculous quote. Then bothered to tell us that they couldn't even help us unless we wanted to pay money. Both David Vanderhyde Sr. and Davey Jr. should be ashamed. If you want a crooked place to take your vehicle to get swindled, then go here. If not, go anywhere else. This place is a pile of steaming crap. Edit- (4/23/26)- This dealership actively tries to take advantage of customers. I left messages to speak with multiple people and no one bothered to call back. I would never buy a vehicle here, or take your vehicle here to be worked on not even if you're desperate. J.R. In the service department Actively tries to take advantage of customers and the owners know about it. Especially Davey Vanderhyde. Just pathetic Edit - (5/7/26)- Ended up taking it to another well known dealer and I they were able to have it repaired in 2 weeks. We then found out that they ran the VIN of the truck through the Good faith warranty program and flat out lied to our faces. Again, the Vanderhydes are garbage people and if you want to be scammed, then go here. I'd also stay away from J.R., as he's a few colors short of a full crayon box.

Everytime i come to see Keith Yooper Flatt he gives me good deals that i love to see.read more

If I could give it many negative stars I totally would they probably abuse me after I paid them…read more$1200 to do a job they did not do in the first place as a matter fact I received my vehicle back in worse shape than what it was when I gave it to them for the repairs they screamed cuss words at me calling me horrible swear words because i politely asked them to at very least fix my air conditioning back to the halfway working order iit was before they charged me to actually fix it because now it won't even turn on at all he started cus and slammed the phone in my ear i tried calling back after letting it register how he had just treated me in disbelief I called to ask them to please put my jeys in my car I'd come pick it up they refused to answer my call so I waited a bit and used my friends phone to call the lady that originally called me with a quote of yet another 540 dollars to fix my air conditioner and now ironically my ignition coil pack was bad and that's their explanation why my car was now running extremely rough after just 42 minutes of total drive time since they repaired the car lol but they had to have damaged the ignition coil pack doing the tune up or something because I work at auto zone as a manager i simply ran it for any new trouble codes the day before bringing it back to them after they had already done all those repairs because I was afraid it was going to leave me stranded on the side of the road now so I only paid them $1200 to fix something that came back to me more broke than what it was in the beginning but now I have more parts that I'm told have to be replaced due to their negligence in my opinion, I can't say for absolute sure but i said I'd come pick my car up and she was extremely rude now too sh snapped at me and said yup they're in there and i politely asked for the name of who was in charge of the business she was very rude and said you don't need to know absolutely anything and hung up on me yet again so I got a ride to go pick my car up and get there to find my car parked on the road downtown barely in the parking spot couldn't find my actual keys anywhere so dreading to have to go in and ask for them I'm reluctantly shutting my car door and I see my keys underneath my actual car on the road lol I was absolutely floored I am astonished that someone that runs a business especially this day and age in a small awesome town that we live in here is still in business at all verbally abusive and basically krooks in my opinion they charged me for a job that was never done they broke my vehicle more and it's my only means of transportation for my own livelihood to maintain my bills and my life I don't have any extra money for another vehicle or ano thousand dollars to fix whatever they claim needs t be done now so i'm now bringing it to another mechanic to find out what's going on and how he can help me and how much that's gonna cost me but he's gonna let me actually use a loaner car while he does the work and ironically when I told him what happened to me, he said now I am the fourth customer that he has had out in Coopersville there had a story about the same auto value in Sparta and how they were treated and taken advantage of people WHY ARE THESE PEOPLE STILL DOING BUSINESS TO BEGIN WITH THEY NEED TO BE CLOSED DOWN!! My next review is the two local news stations including wzzm problem solvers

I went there to get an deep cycle battery for a trolling motor that'll see limited use. A very…read moreattractive and knowledgeable woman found me just the battery I was looking for on sale. She also told me how to make it last longer and didn't try to sell me anything else. Comfortable, friendly and great deals. Was recommended by my mechanic whom I trust for the last 15 years with both our cars.

I do not recommend this dealership…read more First, the coating package is a complete scam. They advertise one price, but once all the additional fees are added, you end up paying almost double. Save your money and don't buy it. The sales process was also very disappointing. The salesperson kept adding extra products and services, making the final price much higher than expected. I felt pressured into purchasing things I didn't really need. The biggest issue was that the salesperson assured me my current truck was capable of towing the camper. After I took delivery, I found out that wasn't true. I ended up having to replace my truck just to tow the camper I had purchased. I feel like I was misled, and that was extremely frustrating. To make matters worse, the very first time I used the camper, my vacation was ruined. The fresh water system appeared to be contaminated, with what looked like bug eggs in the water tanks, and the water coming out of the faucets had a terrible smell. I had to spend a good part of my trip on the phone with customer service trying to get help. Unfortunately, the customer service experience was just as disappointing. The representative I spoke with was rude and unhelpful, and the woman at the front desk treated customers with very little respect. It felt like they didn't care about resolving the issues after the sale. Overall, this has been one of the worst purchasing experiences I've had. I would not recommend doing business with this dealership. I hope my review helps others avoid the same headaches, unexpected expenses, and poor customer service that I experienced.

ZERO STARS - SKETCHY! Salesman told us a price that seemed…read moretoo good to be true without us even throwing out a bartering price yet...that price was reiterated with salesman which he shook his head yes (mind you all of this is on their surveillance for their review) Derek Bosch, sales manager, comes out with his finance form and the price that was thrown at us is now $8,182 higher than salesman threw at us. When questioned about the final price configuration Derek Bosch made a snarky comment then told us to leave the store. We happily obliged. Derek then sends a email asking for feedback where he should have left it alone...but since he's asking for feedback...well...that's exactly what they are getting.

He delivered what he said he would. The tinting looks great! Was installed in a timely manner. I…read morethink he did a great job! I would use him for my next job. .

Decided to go with these guys last minute ended up with a broken windshield was given his word that…read morehe'd replace it next week come time all the sudden I have to wait another two weeks be careful!!!

In October of 2025 we had the wife's Jeep headlamp replaced. In November of 2025 we needed to go…read moreback for a headlamp alignment. The wife had to pay a deductible toward our warranty claim. To our great surprise, we were contacted recently (July 2026) by the dealership and advised that we'd been overcharged for the deductible and Ed Koehn was cutting my wife a check. One might argue that the alignment should have been done with the initial headlamp install, but one cannot argue about the honesty displayed regarding the over charge.

This Dealership is not loyal, purchased 4 new Jeeps from them. They took 8 months on a Jeep paint…read morewarranty, took our jeep 200 miles unauthorized by us to a body shop who did horrible work, caused more damage was not OEM. SIX weeks later they have yet to make this right with us. DO NOT GO TO THIS DEALERSHIP, MATT will not help you or make things right. We have reached out SEVERAL times and by certified mail with no response. The dealership is very shady and does not do the right thing. Report them to the attorney general, State licensing board, state consumer protection office. They need to treat customers the way they would like to be treated. DO NOT USE Ed KOEHN.