Was referred from ortho for shoulder pain. Had the pleasure of having Megan as my Physical…read moreTherapist. She was able to get my shoulder back in action and pain free in about 4 weeks. As luck would have it, I suffered a right knee injury towards the end of my shoulder rehab. I was able to request Megan again and she helped strengthen my knee in about 7 visits, pain completely gone, when I started pain was a 7/10. Watching the staff interact with patients and family, I would feel comfortable having any of my family members go here. Shout out to Tracey at the front desk who always welcoming and greeted everyone when they entered. With the amount of time I spent here I noticed she was always able to answer any questions patients had regarding their insurance and benefits. great job by the entire staff!!

I had full knee replacement surgery and was required to do physical therapy. The entire staff was…read morevery professional and you could really tell how much they truly care for all their patients. I had the pleasure of working with several therapists in my time there and each and every one of them explained in detail my progress. But most importantly, they listened to all of my concerns. I ended up with Megan as my final therapist and Megan is a very kind, compassionate person who knows what she is doing. She would make our sessions fun and would alway try new things to make me challenge myself. Tracy, the receptionist was great as well as Stephanie who saw me thru some of my rough times. Highly recommend this place!

Excellent program. One on one therapy. You won't regret trying this plan. It's worth the effort.read more

Ann is one of the smartest, most caring people besides being an excellant physical therapist…read more Whatever is needed to fix you she can do. Her manipulation, years after my shoulder surgery, got my range of motion back well after my surgeon and his home execises were finished. My other experiences with PT elsewhere consisted of a myriad of exercises and very little contact. She also offers yoga, pilates and has an in house masseuse, extra options for your well being of you choose. If I could give AHNEW ten stars, I would.

I would not recommend Remington Transitional Care of San Antonio. My grandmother was a resident…read morehere and passed away while in their care. During her time there, there were long stretches where no one checked on her unless we went to the nurses' station ourselves. She was left waiting for help, and it often felt like she was an afterthought instead of a person who needed regular attention. Losing her is already hard, but knowing she spent her final days feeling ignored hurts even more. Families trust facilities like this to watch over the people they love; in our experience, that trust was not honored.

Don't be sold on the amenities of this place. While it it sold as "resort style " therapy its Motel…read more6 at best. The nursing staff is Overstretched with being assigned too many patients and all are recovering from major surgery. Your loved one will have to wait for meds and if the Doctor hasn't ordered stronger meds all they will give you is weak Tylenol. When we checked in the nurses assistant were trying to pull my mom off the transport chair so the guy could leave. When I came in is when they finally put on the gate belt and the walker so she can steady herself. They will often forget to put on the gate belt. There are no hand rails on the beds, to use to prop yourself up. , our room was to have a directory and it took them 3 days before we received one. . The fridge in the room did not cool, I had to ask for a lamp from an empty room, and since I was staying with my mom, they offered me a cot but took them 2 days to find one. The therapy is to be 7 days a week both OT and PT. After the first evaluation. We were told the next day my mom would have one therapy in spite of their policy showing that it's two. Today. 12/22 she received zero therapy. When I called the director of therapy ( A PTA not a PT) he kept insinuating that I was lying, my mom was lying and that she was scheduled for therapy with Keisha. When I asked how he was planing to make up the difference for this miss, he kept insisting that he had my mom on the schedule continuously interrupting me and never apologizing , still continuing to defend his staff also while mentioning that he was having dinner with his son. When the previous day he mentioned to call him day or night. This is stating to be a resort of world class lies and 0 empathy for the patients they serve. Skip this and try to get your loved ones in acute care.

First time here, my bf wanted to try this spot bc of his injured hand. So apparently the cold has…read moretons of benefits but me personally I HATE being cold, so I didn't try it. So my bf did the chamber and some kinda shot for his hurt hand, forgot the kind but he did speak to a physician via video call and gave the ok for one of the girls to give him a shot. Ok so the chamber is 3 mins, they give u everything u need for the chamber such as the shorts, gloves, face mask and beanie. The guy we had was super friendly and explained the services and answered our questions. They also accept the HSA/FSA whatever that spending account from you insurance is which was nice. They also have deals online so ck those out. They really have lots of diff things to try, and he said he will def go back.

My husband and I had a fantastic experience getting an IV infusion at iCRYO in Helotes, TX! From…read morethe moment we walked in, the staff made us feel welcome and at ease. Isaiah gave us the grand tour. The facility is uber clean, ultra modern, and has a relaxing atmosphere--perfect for a little self-care. A special shoutout to Emmy, the nurse who administered our IVs. She was professional, knowledgeable, super skilled and incredibly kind. She made the whole process quick and painless, and she took the time to explain the benefits of the infusion we chose. You can really tell she cares about her patients and loves what she does. We left feeling refreshed, hydrated, and energized. If you're considering IV therapy, I highly recommend iCRYO Helotes--and definitely ask for Emmy! We look forward to trying all the other services offered.

My husband and I have been to rehab at Westover several times in the last couple of years. We have…read morebenefited greatly from the help of Tammie Crisp. Christopher Hernandez and Angela McCorkle. I am able to get back to living a pain free existence after 2 knee replacements and my husband is so much better after having help to reduce back pain from back fusion surgery. He also has had help reducing knee pain from torn meniscus. He will eventually have to have knee surgery and will definitely request Baptist Health Link -Westover for his rehab. Absolutely recommend this facility for any need for PT.

I'm a big believer in the good physical therapy can do, and I'd much rather get treatment than take…read moremeds, but I have been very disappointed by the staff. I use a medical benefits card to pay, which requires a receipt showing the treatment and the payment from that account. Somehow, it is impossible for me to obtain these from them. The secretary who answers the phone is rude and acts like she's doing me a favor instead of the job she is paid to do. I've called and requested receipts at least five different times, and every time they get them wrong. After months of trying, I've never been able to get the receipts I need despite many requests, and now the health savings company wants me to pay them back nearly a thousand dollars. I've also called and left messages for the head therapist, Justin, and I still have not received a call back. Completely unacceptable. I'll definitely go elsewhere if I'm in need of physical therapy again.

There is no communication between department'. I asked a day nurse a question and she informed I…read moreonly answer nurses questions!! Rehab dept does excellent work- *****, spouse entered after a month w right side paralyzed after 1 month of rehab at hospital-barely standing. 58 days later walked w a walker home. The biggest problem that occurred -no communications w me that she was going to be discharged from the dept head. Out of blue I got called on a Tuesday that she is being discharged Saturday. I got no help from case manager: he didn't call me or assist until I complianef to general manager then he came to her room w 4 names of home health companies and #s on Thursday 4:30 pm and I had to make a choice by Friday --If you're not an MSW you don't know what to do. The night nurses and aids we're ***** Day nurses 1/2 *****, other 1/2 c- (a family member observed her punching button for help w pain meds, 20 min later punched again.. aid came by and turned off the light and said would tell nurse; no one came for another hr. Food staff were always helpful w + attitude. The facility is beautiful, clean and would be a great place if staff communication wasn't so dysfunctional and case mgr not performing at such a bleak level : F If u could do outpatient rehab that would be excellent... I do not recommend We crashed and burned w a hard landing!!!

How this facility is rated 5 stars is beyond me. First the patient ratio is 19 - 1 meaning there…read moreis one CNA and Nurse to one 19 patients and one person passing Meds to an entire floor. BUT they do have plenty of directors who sit in their offices all day and do what they can to keep beds full to keep the this facility open. I'm not sure why they have a hospitality director all she does is sit in her office all day and all they do is decorate the building to show that they have activities. ( they do not). Seriously a secretary could do this. The rooms need serious rehab. Our sink kept leaking down and all over the counter, the light over the shower was flickering, underneath the beds were extremely dusty they had painters tape holding up cabinet doors that needed hinges, and tape holding up the light fixture above the bed ( yeah that's safe) . The door for the bathroom would not stay open and I had to prop it open. The building had limited access. If one wanted to sit on the patio on the first floor, one would have to walk to the back of the building to access it vs using the sliding door that is there. Meaning one would have to manage the sloping parking lot and uneven sidewalks. They have patios on the 2nd and 3rd floors but, they are locked and patients are unable to access them. PT/OT could use a lot of improvement beginning with the room. It's it is extremely hot and the equipment is old and not complete and dirty. Rarely did I see where therapists sanitized between patient and when they did. They used the hand sanitizer to clean them. I'd expect one if not several patients to experience some type of fungal infection. The staff is immature and therapy is very ineffective. They do the minimum standards as required my CMS and Medicare to get patients barely mobile and out of there. The nursing staff is great but overwhelmed. They need at minimum 2 nurses and 2 CNA to be able to meet the needs of the patients. Instead this facility has so many directors, that If they omitted some of the directors they could afford to hire more nurses, repair the building properly. This place will also take Anyone. And I mean ANYONE there was a patient that was memory care that was next to us that would sundown at 3 am and would Wake up screaming , this waking all of us up. But instead of suggesting to his family he'd be best suited for skilled nursing was kept there. He was in therapy with my mom and began to cry once they got him on the elliptical. There was another patient that was a mental health patient that would throw feces and food all over and he was finally discharged from the facility once he punched a PT and was arrested. AGAIN THEY WILL TAKE ANYONE. These types of patients will take away from others who truly need the care. Don't be fooled by the Starbucks in the lobby ( to which they always run out of inventory) this place meets minimum standard. Don't send your loved ones here. I hated Remington but it's a lot nicer than this spot plug the ratio of patients to nurses is 15-1. So it's a tad better.

I agree with Wendy M. "This community is for patients…read moreneeding skilled rehab or a loving forever home. The team members always work together, with their best efforts to provide a clean, healthy and loving environment for your loved ones! Go tour and you'll know what I mean when I say it truly feels like home! Kudos team at the Heights of Huebner!" They are amazing! I cried when I had to leave. Wendy hit the nail on the head. She could not have said it any better. Donna M

My mother was encouraged to come to this facility to recover after knee surgery. She was told she…read morewould get excellent care here and that there were nothing but strong reviews. We didn't have that experience at all. The rooms were small and shared. My mother's roommate said that she had been waiting for batteries for her tv remote for 4 hours and that the tv was stuck on sports and on a high volume. She was still waiting for a walker as she had already been there for a couple of days and had asked for bedrails but they would not be there for a few more days. She also mentioned she had been waiting for hours for pain meds. When my mother asked about bed rails they also said it would be three days before she would have them. Upon arrival in her room there was a pair of dirty socks on the nightstand and a nebulizer that had a used mask and medication. We pointed it out to the staff and they shrugged and left them where they were found. My mother was in pain and we asked about medication. They offered Tylenol around 7pm and we had to request an ice pack for her knee. We asked about her evening meds and they said they hadn't received anything- we were concerned because my mother is diabetic and has other health conditions that require regular medication. The staff seemed unconcerned and dismissive. We received a call from my mother at 1:30 AM that there were bugs crawling on the walls, the room was hot, and they had not provided her with pain medication or another ice pack. She felt feverish around 3:00AM and we went to the facility and they hesitated letting us in as hours of visitation are only 8am-8pm. They had the nerve to tell my dad that my mom did nothing but complain. We were shocked at the lack of compassion. We felt so sorry for the people who rely on this place for rehabilitation and also for their long term residence. We strongly ask case managers who recommend this place to actually go visit and see where they are sending patients for rehabilitative care.

I am pretty happy with this clinic for the following reasons…read more I don't have to pay or get validated to park. I can get in to see a PA if I want. Refills are a bit easier here than other clinics. Close to home But I don't feel like anyone here really cares.

Great visit Dr, Kelly is awesome. Very kind and explained everything I needed to do to get better…read more I really appreciate my conversation with her. Made my day .

I wish I could be macho and say I hurt my back playing football, lifting weights, or rescuing a…read moremorbidly obese invalid from a burning building, but my story is about as wimpy as they come. I injured my back playing a video game. Now, you're probably thinking, "Oh, he must be referring to 'Wii Sports' or some other game with motion controls," but no. I hurt my back playing "Klax" on the Atari Lynx. I aggravated it further a few days later while talking to a dead guy at a cemetery. I was sitting at a weird angle during both activities and pinched a nerve in my scoliosis-afflicted spine. I'm fairly certain that I'm the first chiropractic patient in history to blame a back injury on an Atari game and a ghost, so at least I've got *that* going for me. The pain in my lower back was beginning to affect my quality of life, so I bit the bullet and made an appointment to see Dr. Brandon Rihn at Helotes Chiropractic Clinic. Several colleagues at my place of employment are regular clients and recommended Brandon without hesitation. After just two visits, I can see why he came so highly recommended. Everyone working here is super friendly. Medical offices tend to be clinical (pardon the pun), but the staff here treat patients like family. I suffer from a mild case of latrophobia (fear of going to the doctor), but the affable front desk staff and X-ray tech quelled my anxiety within seconds. They are ingratiating, not just superficially polite. Brandon began my first session by discussing my X-rays and proposing a course of treatment. Although I presented with mild-to-moderate lower back pain, my X-rays also revealed several previously undiagnosed issues with my neck: whiplash, a mild case of spina bifida, and early-onset arthritis. When he noticed the pronounced lateral "S" curve of my spine, he said he wished he could have treated me many years earlier. Apparently, when caught early, most cases of scoliosis can be corrected via chiropractic manipulation. If only I had known when I was diagnosed at age 12! He assured me, however, that he could at least partially straighten my spine. The adjustment was intense. Brandon cracked my back and neck in ways I didn't think were even possible. I felt more flexible almost instantaneously, and the discomfort in my back went from about a "7 out of 10" to a "3 out of 10" on the pain scale chart. I had expected moderate relief, but I was pleasantly surprised by how much better I felt after just one adjustment. My second and most recent adjustment yielded even better results. Later that day, I noticed that I was standing and sitting straighter. I also noticed that I no longer felt the urge to fidget in my chair or sway from side to side while standing. I can't remember the last time I was able to sit or stand still without fidgeting, so I can only conclude that the second adjustment corrected yet another nerve issue in my spine. The second visit was special for another reason, too. Shortly before the adjustment, Brandon smiled and said, "Look, this might sound crazy, but have you ever communicated with a loved one or someone else who's passed?" I explained that I often conduct instrumental trans-communication (ITC) sessions and communicate with the dead, including my maternal grandmother. He seemed relieved that I was receptive to the topic and confessed that he felt an almost overwhelming spiritual presence surrounding me during my first adjustment. I showed Brandon several recent videos from my ITC sessions, which he found fascinating. He then shared with me a very personal story regarding his experiences with the paranormal. Clairsentience is common among holistic healers, so I shouldn't be surprised that Brandon possesses the gift. If you live anywhere near San Antonio and need a chiropractor, then please consider making an appointment at Helotes Chiropractic Clinic. They accept most insurances (including Blue Cross/Blue Shield) and keep flexible hours. Oh, and if you *must* play "Klax" or communicate with a dead person at a cemetery, then please be mindful of your posture...and whatever you do, NEVER play "Klax" *and* talk to a dead guy simultaneously. Doing so may result in quadriplegia.

I appreciate that this is a family practice, however, I have to be honest, so people know what to…read more expect. I have been to other chiropractors, and the lady I saw here, is not one of my favorites. She was very nice, and I appreciate her experience, but she didn't make my body feel like new after seeing her. Have you been to a chiropractor who moves every single part of your body to the right place and you feel like you can fly for the next days? We'll, this is not that place. I hope I can find something like that in the San Antonio area. However they may be good for athletes, and for older people. And maybe the other doctor I didn't see, would have been better for me. I will never know. I went several Times, I think I need to find something better for me.

Mystic Park Rehab in San Antonio, Tx has wonderful staff . The nurses take real good care of my…read morehusband. Jesus, the CNA is just a wonderful person because he bathed, shaves and dresses my husband who always needs help. Norman and Jennifer and Savanah are great nurses. Whenever I have a concern and bring it up to them, they take care of the matter right away. I am very happy with this nursing home. Andrea, who is also a nurse is just fantastic. She always listens to my concerns regarding my husbands health. Dee Rice

The staff at Mystic Park have been awesome to my dad and our family! Very attentive to situations,…read moregreat with communication on care plan meetings! Exceptional care all the way around. This journey isn't an easy one for me with dad, but they've helped me with putting my mind at ease! If you're looking for a great long term home for your loved one, this is one I would highly recommend! Thank you to all the hardworking staff at Mystic Park! It truly is a team effort! God bless all of you!