My F-Pace has been in for a factory warranty repair for 16 straight weeks. I had to contact them…read moreto let them know that the parts arrived at their shop.......they had no idea. That was almost a month ago and the vehicle still isn't being worked on and isn't ready. Clearly they have no regard for the customer!

Now getting messages almost 3-4 years later insulting me from random sales reps. Really ?read more

Was the easiest car buying process!! The owner is nice and…read morenot pushy at all. Would 100% recommend, buy and support locally owned businesses instead of big car dealerships.

Great services and honest . I trust them 100%. This is our " go to" place for all our automotive…read moreneeds. If you need anything from a simple NYS inspection all the way up to a major repair work, Blatner's is a one stop shop. They also sell a large amount of quality used vehicles. The owner Rob Blatner has been in business for many years and is a trusted member of the business community.

My very young (30 yr old) friend was suddenly carless when a driver ran a red light and clobbered…read morehis 2004 Chrysler 300. He turned to me because I know a lot about cars and he trusts my opinion. A few months ago, used cars were in short supply. Now, there is plenty of inventory. My friend did not want to purchase from an individual owner because he worried that if something went wrong with the car right away, he would have no recourse. I thought that was smart of him. My friend spent hours searching the internet for a car. He lives in Lockport and works in Tonawanda, and wanted a Subaru or other 4wd car to make things safe for his commute. Another smart choice on his part. We went to two Lockport car dealers and test drove 4 cars there. Then I drove him to TwinTon. My friend had found a Subaru and a Toyota, both 5-speed cars, which he wanted. We were greeted by one of the two brothers who have taken over this very long-standing dealership. Chris was our sales person. He let my friend test drive both cars he was interested in. Both were excellent, but the Subaru was the winner. It had brand new struts, rode like a dream, and had lots of power. The asking price was very close to the Kelly Blue Book value, which seemed reasonable. There was some heavy wear and tear on the driver's seat, for which we asked for a little better deal. Chris agreed. Chris made sure the car was clean and had a missing fender liner installed as we waited. They took care of registering and inspection right there on the spot. No financing was involved. The entire transaction went smoothly. There's a 30-day 1,000 mile warranty. It's been almost a month, and so far no major glitches. My friend absolutely loves his new car. I don't think we could have asked for a smoother, nicer transaction. BTW, the dealership is now run by two very nice brothers and their mom. Their grandfather was there, too. This is the opposite of a fly-by-night operation. This family has been in business now for generations!

We bought a 2006 Chevy colbalt for my son and I have to say the family is awesome. Any issue they…read morestand behind there cars. The turn around was literally 24 hours. I would recommend any one to buy a car from Twin Ton.

Spent days back and forth on a purchase of a certified pre-owned 2021 Audi RSQ8with 25K (a…read more$127,000+HST Purchase). As I was driving from out of town and have a very busy schedule I wanted to pre-vet the car. Dan Ruccolo the used sales manager in multiple e-mails told me the car was immaculate except a stone chip, which they had fixed before I had arrived. When I arrived to pickup the car within 60 seconds I saw massive (7-8" long) scratches and gouges in one of the roof rack supports. During the rest of my once over I found a puncture (an actual hole!) in the alcantara in an interior door panel, cracked leather on the center console armrest, and what appears to be grey paint transfer on the rear seats. Michael Citrigno, a sales rep who was managing the sale appeared to be surprised by these issues and simply offered to pickup the car the next day at my house and bring it back to be repaired. It was apparent they just wanted the deal done and check in hand and would deal with the problems later. While the offer seemed genuine the massive amount of wasted time in correspondence on this deal and travel time on a vehicle that had so many imperfections (yet was claimed multiple times in advance to be near perfect) was a non-starter. I have purchased more than 50 cars in my life and this experience can only be described as one of two things... 1. Misrepresentation - essentially lying about the condition of the car and just hoping I would not notice the obvious damage, or 2. Negligence and Laziness - The used car manager, Dan really didn't look at the car at all when he made the claims of its condition, or looked at in a completely dark room, or didn't bother looking at the interior. In the end this IS a used 2 year old vehicle with 25k, I expect some wear. HOWEVER this isn't a Ford Taurus, its a $130,000 SUV being sold by a branded dealer, as a CPO vehicle not some sketchy used car dealer. You expect near perfection and for the vehicle to be well represented at this caliber of vehicle and dealer. Shame on them for completely botching this up and wasting over $2000 of my time. Avoid purchasing resale vehicles at Audi Niagara at all cost, all they care about is getting paid and moving vehicles out the door it seems.

Received a Great service from Audi St Catharines recently. Everyone was super friendly. Nelson did…read morean amazing job, He went above and beyond to accommodate us. Thanks for excellent deal with Audi Q8 2019. Thanks Martha for getting an approval for us. Finally I got my dream car. We Will definitely come back for the next vehicle.

I purchased an automobile at Best Buy Auto Sales and am very pleased. I looked over the lot at…read moreleast three times. I kept going back to the same car and finally took it for a ride. He prepped the car and I picked it up within two days. This was a year ago. Still pleased.

Go here! These guys are amazing. To be honest, I am not from Buffalo, and did not expect to find…read morehidden gems like Buffalo Motor Works & PinPoint Repair here. These gents are honest, no-pressure, and ethical. My friends were in a pinch for a quality used car after their Buick's frame cracked on a drive up from Myrtle Beach. They bought a gorgeous Lexus hybrid from Andre, owner of Buffalo Motor Works, and couldn't be happier. (A few of us are actually a little jealous of it!) They were so excited about it, they showed it off to all their extended family! Andre was exceedingly patient with our questions and throughout the whole process. (He also is quite knowledgeable about Buffalo history, he may have another calling as a tour guide!) After our positive experience with Andre, we took our other cars - a BMW & Prius, to Dan. I am not exaggerating when I say Dan saved us hundreds, and probably more, on the repairs. I know this bc I had a quote from another trusted mechanic, and Dan fixed the problem for $260 rather than $1,000+. He also did a fantastic job on the BMW repair (he's a certified BMW master technician I believe), at a fraction of the price it would cost elsewhere. And I'm not talking about a dealer's estimate - he beat the other garages. By a lot. Dan also caught a few non-working lights that the cops in my area love to stop you for, so I'm grateful for that as well. I also need to point out that, as a WOMAN, these guys were equally respectful to me as to a man. Unfortunately we are still in a time when some car dealers and mechanics overcharge women, etc., but not these guys. They also run a more peaceful place than other spaces. You'll see. Finally, I really love their vision & vibe. Thanks again for everything, "Just 3 guys with a beard"!

I got a used Kia from Chaz and I couldn't happier this is the 3ed car I bought from KENMORE AUTO…read moreSALES!!!!

They're awesome, the mechanic had me in and out super quick. They fixed my car and didn't burn a…read morehole in my wallet. Especially the mechanic Joe made sure I got the lowest prices on the parts by calling several part stores!!!

Thank You once again Eric! You are the best.... Our goto GUY…read more when ever we need tires or alignment. Your shop is always able to get us in and out with GREAT CUSTOMER SERVICE. I highly recommend their services Eric is a hands on owner that will leave you satisfied every time.., Tanya & Thomas Majewski

i use these. guys all the time for all my vehicles. from inspections to tires and everything in…read morebetween. great service and fair prices.