!! PLEASE AVOID THIS PLACE !!…read more I had an extremely distressing experience at Guildford Town Centre Dental during a recent tooth extraction. Despite my repeated expressions of pain, Dr. Fatemeh Mortazavi Alavi proceeded with the extraction without providing adequate anesthesia. This led to intense pain and a severe panic attack that lasted for over two hours, which the staff was ill-equipped to handle. Instead of providing real support, they repeatedly told me to "relax" and "calm down," which only intensified my anxiety. I was eventually transferred to the hospital, but the lack of urgency from the clinic only worsened my condition. Additionally, I developed infections at the extraction sites and had to seek care elsewhere. The lack of proper care and attention during such a serious procedure was deeply alarming. I was left feeling traumatized and have completely lost trust in this clinic. Despite multiple emails and a phone call with the clinic's senior manager, I still have not received a proper apology or resolution. This experience has left me emotionally distressed and deeply affected both myself and my partner, who witnessed the ordeal. Based on the negligence and lack of accountability I experienced, I strongly advise others to avoid this place, especially for any tooth extraction procedures. If I could give this clinic less than 1 star, I would.

WORST dental experience of my entire life, I would give 0 stars if I could. I was given an estimate…read morefor $700 and booked in to get cavities filled on the left side of my mouth. After performing work on the left side, which is what I was booked in for, I was informed that the estimate I had been given for this appointment was for the RIGHT side. Nowhere on the estimate did it say it was for the right side, and I don't know why it made sense in their minds to give me an estimate that was not for the work that I was being booked in for. I expect that the estimate that I am given, is an estimate for the work that is about to be performed. I was slapped with a bill of $1,068 and 3 ladies at the front were gaslighting me. I will NEVER be coming back to this place ever again. Book at your own risk and ask a TON of questions so you aren't purposely mislead like I was.

An amazing dentist office with the latest and greatest equipment and friendly staff who really care…read moreabout your oral health! :-)

Completely agree with all comments, the worst clinic 1. The…read moreare overbilling, extremely, for an unnecessary work. I was told, I have a small filling, which took 4 min to fix-charge 700 dollars. A receptionist told me who cares, your insurance pays. Very unprofessional. Yes, it pays, but what if you really need help and you have to pay out of your pocket than. 2. Dr. Sarafan is extremely rude and aggressive, he does not listen to patients and annoyed at them, pushing you to agree to do things not needed. If you are annoyed , just retire. 3. Terrorizing phone calls from the reception. They have nothing to do, so they are calling to remind you about an appointment almost every two weeks( for 6 months) JUST STOP calling me. First of all, I know my working schedule only 3 weeks in advance, no need to bother me every 2 weeks with your reminders. And, if you don't pick up the phone, they send you an email. 4. The quality of work of hygienists definitely mediocre. Not all, but most of them.

It's true! All the negative feedback. Took my adult son there in extreme pain as his dentist's…read moreoffice was closed so took what i could find. The receptionist is incompetent and doesn't listen to the patient. the information she gave me on the phone did not match the service they claimed. The dentist just as incompetent, does not listen to the patient and bulldozes straight through to charging for unnecessary work. My son left in pain with a useless prescription. This is just one more warning to not go there.

The team was so amazing w my two boys, whom are 3 year old twins. They went above and beyond to…read moremake them so comfortable. In comparison to our previous vist at a dental office! My boys were SO PROUD of themselves and its all thats to stephanie Andria and Dr.Diederik. As a family we would recommend this office to any anxious children or toddlers that have had an unpleasant experience from another office

Fantastic doctor and fantastic facility for kids. The service my son received is beyond…read moreexceptional. I am very pleased with the entire process.

Dr Marasa is a wonderful and kind dentist! He took the time to make sure I was comfortable and knew…read morewhat he was doing. He definitely made the trip to the dentist not so horrible, will be back.

I've been going here for many years. It's a wonderful office. All the staff are so friendly…read more It's a nice clean and tidy office. Dr. Greg is great. He's been good with helping me look after my teeth. He's always checking to make sure that i'm okay during any procedure. The Dental assistants are amazing to, Super Friendly. Always so gentle when cleaning my teeth. I'd recomend this office to anyone in the surrey area.

They are the greatest. We followed them out from Langley when they relocated to New Westminster…read moreand they are well worth the trip. Personable, professional and very good with patients with anxiety. Office staff are delightful.

My wife and I have recently experienced the most delightful service and extra attention to detail…read morecare from Dr. Sandeep Sachdeva over the past month with over $5,000 of dental work. I am particular happy with our Dentist's ability to patiently listen to my feedback as he was adjusting my new front tooth crown. He not only heard me but continued to listen to how it was fitting until it was just right! Polishing, adjusting, more polishing and adjusting until it was as close to perfection as possible. I myself am an attention to detail type of guy, and when it comes to my front teeth and smile this is a skill to take in consideration, even that much more, and this I highly appreciated! Ensuring to satisfy my concerns, care and overall balance of good customer care was impeccable and successfully achieved by Dr. Sandeep Sachdeva, his dental assistant and front office team... Thank you for your patience and ability in reaching and exceeding all of our needs - I highly recommend Sapperton Dental and their ability to go above and beyond!

Great business ROYA made me feel safe my teeth are so clean now austin station dental is the bestread more

Spectacular customer service, everyone in the office is professional and kind. I felt such relief…read moreafter my first visit. Dr. Charlotte Lee is amazing! Thank you for your support.

the care the staff give at central city dental goes beyond every time I'm there , from the…read morereception staff to the hygienist to the dentist, love going there and sometimes nod off in the chair when my teeth are getting cleaned, very relaxing and also the staff engage in what goes on outside the dental world. That is why my Family goes also, been going since opened

Excellent dentistry,hygienists ,reception staff !…read more Top notch .I highly recommend Surrey Place Dental Group Jason Z .

I had a really good experience with the dentists, they do a really amazing job. I defenitly…read morerecommend this clinic.

Moving to a new city means finding new favourite restaurants, dry cleaners... but most importantly…read morenew medical service providers. Dentist. Doctor. Massage Therapist. Among others. Guilford Smiles Dentistry and Dr. Marwa Salman are my 'find'. Pure gold. Dr. Salman is the most gentle dentist I've encountered, and I've had some good ones in other cities where I have lived. But Dr. Salman is the best of the best. Her dental team are also outstanding people. To a person they are professional, punctual, polite, and pardon the pun...polished. Hiba and Rania are full of smiles and are so welcoming. Susan and hygienists are gentle and reassuring. I found my dental care team and I'm glad I did.