Unfortunately they stuck my husband and I with a bill that we had no idea about after they closed…read moreso we have no way of challenging it. The staff was really great. Really unfortunate how they handled their billing

This place is AMAZING!!! My husband could barley walk let alone go to work. He attended other…read moreplaces but it was only this place that has made a difference. After his first visit with John he saw an immediate difference. John listened and was able to apply the right pressure and provide some immediate relief. Today we tried dry needling and he had immediate improvement. John is the absolute Best! He has a passion for what he does and it shows. My husband just isn't another patient,he cares about his healing and it shows!! Love this place and the team! My husband wanted me to add the only problem is John is a Patriots fan.

I'm updating this review because I've been provided with new information. I am continuing therapy…read moreand will update after my experience is completed.

I had numbness in my left arm due to a pinched nerve. They…read moreare very knowledgeable, they listen well, and are tuned in to how you feel and how the treatment is working. They are friendly and I highly recommend Ivy Rehab at Berewick.

I've been working with ATR for a couple months now and they have been amazing! Everyone here is so…read morekind and great to be around. They are excellent at what they do and really care about you. At ATR you're more than just a client. I can not recommend them enough!!

This place is unprofessional. I've called them several times to try and schedule an appointment…read more They never answer the phone or return my calls. Very disappointing.

Bennett was so great and helpful! This place is welcoming, knowledgeable and willing to help you…read morewith whatever you need. Definitely the place I'm going next time I need care. (Got my hips/back aligned ) thank y'all so much for caring and taking the time to help me/ understand my needs.

The absolute BEST physical therapists I've ever had! And I've been to many, including two others…read morein Lake Wylie (my physician insisted I use those other idiots. Never again). Karen and her team really care about their clients. They take the time to listen to me whine and complain and then they get down to business getting me moving again or out of pain or whatever my latest issue may be. Unlike other places, they don't just set you up on a serious of exercises and then walk away to tend to something else. Although sometimes there's not always a need for them to stare at you while you warm up in the bike or such (LOL!). They are right by my side, correcting my horrible form and coaching me along the way. You will not find a more professional, compassionate group of people anywhere.

Please Read: My elderly mom is at this facility, and the top administrators are terrible. They…read morerefuse to take responsibility for their serious mistakes and gaslight me whenever I confront them. The latest incident involved their failure to notify me when my mom fell at the facility. They sent her to the ER and had a contracted after-hours medical service call me from an 1800 number at 6:48 AM. This provider didn't inform me to look out for such a number in emergencies, so even if I had been awake, I wouldn't have known to answer. The Optum service team admitted they couldn't provide a specific number because calls come from various numbers. The facility claims Optum acts as their extension, while Optum says they aren't employees of the agency and that their relationship with the facility does not stop the facility nursing staff (staff in general) from contacting me directly. My mom has been at this facility for years, and they have always called me in the past when she fell or needed to go to the hospital, not the contracted Providers. From what I understand ( by research) this appears to be a state and federal violation. The bottom line is that my confused elderly mom was sent to the ER without my knowledge, and I only discovered it the next day when I noticed a wristband on her. She told me she asked the nursing home to call me, but they didn't. The facility continues to avoid accountability, as usual. I requested their grievance policy and form to file a complaint but was denied. Their regional Director decided he would not afford me this right and had the form completed by their Administration, not reflecting my chief complaint. I've received conflicting answers from the facility and the State Rep responsible for holding them accountable. This has been an ongoing battle just to protect my mom's rights and not be bullied by Administration (ignoring me many times, dismissing my concerns and gaslighting me) there because I am advocating for her.

The staff is what makes it so special here! The administrative team is top notch. Always looking…read morefor ways to improve the quality of care for Residents that live at Mecklenburg health and rehabilitation and for future residents is always their goal.

Justin is the best physical therapist. He is knowledgeable, kind, and makes physical therapy fun…read more The customer service here is outstanding. Staying open till 7pm makes scheduling around work stress-free. Can't recommend this place enough.

The therapists and staff that work here are some of the nicest, friendliest people I have ever met…read more Going to my appointments feels more like meeting up with friends than therapy! They are knowledgeable and skilled at what they do. They have a great space and it is very clean. Highly recommend!

My Dad has been for both shoulder and knee replacement-- they have always been kind- treated my…read morePops with respect- listened to his concerns- did everything to help in his recovery. The office: easy to check in- they have self check in at desk- also staff at front to help- they greet you and make sure you are checked in. They also have a fun decorating- with big humor Parking: there is a lot of parking out front Extras: they are across from Pineville Hospital, a lot of places to eat close, and interstate is right there

It's never great to need to see the doctor but this was a follow up. Mrs. K. had a thing done and…read morewe're here to make sure that it's all good. And it is! Five stars for the doctor and this great facility, rounding down because the front office staff. Where can I start? Challenges with the insurance, problems getting through to make an appointment, but at least the payment end worked out. We'll keep coming back because the doctor is fantastic. But wow, the office. [Review 2066 of 2024 - 3754 in North Carolina - 23085 overall]