Overall sad place I got my bunny here and I felt bad they…read morelied she was not a dwarf She was a hugeeeee rabbit

Would love to say it's a solid 5 stars because the owner is really fabulous and he deserves 5 stars…read more... But it has a few points to improve upon, so 4.5 stars rounded up for still being exceptional and promoting responsible pet ownership practices. I like the staff, they're friendly and helpful and never make u feel like youre bothering them when u need help, but they could improve with salesmanship, at least a bit, I think. For instance I sought out a particular bird: Fiji - a green cheek conure originally being sold at 750$, (price reduced to 650$ either as a Christmas sale or perhaps because by then she had been there for almost a year if not a bit more). Every time, I visited her for anywhere from 5 to 15 minutes, for almost a year at least once, but by the end 2-3 times a month (any excuse to visit her, we developed quite the bond). Despite my obvious fascination and bond with her not once did anyone ever approach me to see if maybe I'd like to handle her (this likely would have made me totally ignore the fact I could not afford her and I likely would have accrued the debt), I never bothered asking because I knew I couldn't afford her. So while I'm kind of glad they didn't, I also feel in terms of a business they missed a sales opportunity. Fiji was eventually bought by someone, much to my heartbreaking bittersweet discovery, but had they attempted any type of salesmanship I likely would have bought her much sooner. 2nd I'm quite sad about the recent renovations. Usually, renovations make things nicer, in this case they closed off the basement portion (which used to house the reptiles and fish etc) and put everything together upstairs. I find it takes away a bit of the aesthetic pleasure of this place and I no longer go visit the reptile n fish sections as often as I used to because they're more functional now and less attracting. They used to be set up and decorated so beautifully. But staff are extremely knowledgeable and helpful, the prices are within par of other pet stores, sometimes nice discounts, the animals are well cared for and appear content. The pets frequently get shoulder perch privileges from the staff and frequent cuddle moments if it's an animal that requires this affection. Even the snakes get to hang around the staff. Ultimately I think they should offer us customers to hold, touch, feel and interact with the pets more proactively and, most importantly, I wish they would re-open the basement set-up with the aquariums and terrariums which used to be a favorite part of our visits. Otherwise, I think this is an excellent pet shop for healthy pets, excellent quality accessories and friendly supportive advice, help and services (like nail cutting).

My new favorite groomer for the first time my pup is not a total reck after being groomed. Staff is…read moregenuin and kind. I got a same day appointment because of a cancellation, so I cant say what their normal wait list is. They also offer puppy day care and educational canice services with www.pitourbain.ca

I love animals love love them…read more This location how ever is super tiny and really messy. Had to step over store merchandise just to get in. Two women employees were talking about their love life for a long time. Everyone in the store was staring as well. Usually when you see a potential customer bent over awwwing at the cage of guinea pigs you would come up and strike up a conversation hoping to make a sale. I know more about how long she's been single then how old The baby guineas were. Love coming by to visit and look for little furry love bugs to buy. Hope next time it's better.

Free indoor parking downtown (with purchase) and this place is welcoming, there are birds, cats,…read morebunnies, fish. All the animals are happy and the space is clean. My son loves it here! I found a few cat toys and a really nice cat carrier here. I once inquired about adopting a cat here and they were very well informed about the animals and asked me about my situation and then told me that the cat I was inquiring about wouldn't be a good fit as she needed to be an only cat. They are not all about money they definitely care about the animals!

My cats' veterinarian highly recommended this boutique for my cats' supplies. The boutique is…read morelocated in Pointe Saint-Charles. They provide food, liter, toys, mini furniture and more for pets. The store is small, but feels lively! The best part of entering this boutique is that you are welcomed by a beautiful dog Callie. She is so well behaved, her eyes are so adorable, they just simply steal your heart. The staff is very welcoming and friendly. They are super knowledgeable about every single products. You can see their love and passion towards animals. What's so best about this boutique when you can buy supplies for your pets from Walmart or Canadian Tire or somewhere else... For example, the food for my cats that I buy are biological and they are easy on their digestive system. The liter that I get is odor locked...after my cats' business done, the surrounding of liter box do not smell. These are my main products that I purchase almost every month and half. It's so amazing how the products last so long. I will be honest, the products are slightly expensive, but for the health and love of your pets, it's worth it. If you are around the area, free delivery service is available.

As good as it gets…read more This shop has gone absolutely above and beyond for us. First and foremost, they are notably well-spoken and educated. This isn't a shop that was built for the sole purpose of turning a buck, but because they are truly passionate about their product. I learn new things about my pet all the time by visiting here. Second, just as they care about their animals, they care about their customers. I have a crazy life; I'm frequently (see: weekly) being sent out of country for work, to include overseas, and Pawse has been there for me every step of the way. Their delivery service is an absolute life-saver for our family. Finally, their pricing. I upgraded my food by coming here, and still save money week after week. They're definitely not giving anything away, but they're also not being beat out in regards to price by anywhere else in Montreal. This is truly a one-stop-shop. 10/10. Thanks Pawse.

I have a great need for pet supplies being a foster family and many of my own pets over the years…read more(dogs, cats, rats & fish) and I've made this my go-to store. I really like the staff and my preferred LARGE bag of cat food is cheaper here than anywhere. Fantastic large variety of products. I also like that they host adoption days for animals. They are a supportive business. I also really like the knowledgeable friendly staff. Like I said, my go-to friendly, less expensive, huge variety pet store - and no animals for sale!

Been meaning to give these guys (now owned by Pattes et Griffes) a meow-or-woof out for sometime…read more They always have been pleasant and knowledgeable with respect to dog and cat food plus accessories. They have decent prices and now with new ownership comes a discount points system - which with the cost of pet supplies is well appreciated. Keep up the improvements. You can see that the new owners care to make the shop more clean and organized. They also have a cool wall of pets displaying photos of many furry satisfied pets.

Great customer service! Peter was incredibly knowledgeable and friendly. Wide range of clothes,…read moretoys, toiletries, treats and foods for both dogs and cats. Definitely coming back here...

Great variety and great prices on goods! Friendly helpfull staff, raw dog food and exclusive…read moreimported products and accessories