I have a great need for pet supplies being a foster family and many of my own pets over the years…read more(dogs, cats, rats & fish) and I've made this my go-to store. I really like the staff and my preferred LARGE bag of cat food is cheaper here than anywhere. Fantastic large variety of products. I also like that they host adoption days for animals. They are a supportive business. I also really like the knowledgeable friendly staff. Like I said, my go-to friendly, less expensive, huge variety pet store - and no animals for sale!

Been meaning to give these guys (now owned by Pattes et Griffes) a meow-or-woof out for sometime…read more They always have been pleasant and knowledgeable with respect to dog and cat food plus accessories. They have decent prices and now with new ownership comes a discount points system - which with the cost of pet supplies is well appreciated. Keep up the improvements. You can see that the new owners care to make the shop more clean and organized. They also have a cool wall of pets displaying photos of many furry satisfied pets.

Good place for food. That's about it. Not very good choice for accessories of any type. They are…read morenot very good at grooming dogs. Terrible, terrible clip on my dog. Will never go back. Hope to find a better place in Verdun.

Great pet supply store! The people who work there are very helpful and the prices are fair. They…read moreare a small store but they always have what I'm looking for and they also do special orders.

Is it weird to visit a pet store on vacation? Whatever, I did. After I got myself some sweet…read moreCanadian outerwear, I wanted to find a coat for my dog. This place had it! Shedrow, a Canadian brand of dog coats is IT. Got a cute coat for my pup, and was tempted by many of their other offerings, but a girl's suitcase is only so large. This shop had a great selection of all sorts of pet products, and way nicer outerwear (Duh, it's Canadian) than anyplace I've seen in the US.

Great selection of everything. The service is ok, but I don't need so much help, and that makes it…read morehard just to go in and buy things and leave and not get into any unsolicited advice type of discussions lol

We walked into Pattes & Griffes because Mom wanted to "just have a look."…read more I have heard these words before. They mean we are not leaving anytime soon. This store is BIG, with rows and rows of toys, treats and supplies, but Mom immediately discovered the enormous wall of collars, leashes and harnesses. This was dangerous. There were tons of colors and styles to choose from, and somehow "looking" quickly turned into Mom selecting a new collar AND matching leash for me. Then she discovered the clothing. Things escalated. The store had a smaller selection of winter wear, including sweaters and jackets. Since they don't allow returns on the clothing, the staff very kindly let me try everything on to make sure it fit. So naturally, I held a fashion show. The cranberry cable-knit sweater? Very autumn in Montreal. Very sophisticated. The snow jacket? I don't fully understand why anyone voluntarily goes somewhere requiring a snow jacket, but Mom seemed pleased. The staff was wonderful throughout our visit. They immediately came over to say hello, gave me treats and helped Mom while I modeled my potential new wardrobe. I even met another customer at the counter and conducted a brief nose-to-nose consultation. By the time we left, Mom had purchased a new collar, matching leash, cranberry sweater AND snow jacket. Reminder: we came in to "just have a look." Dogba's verdict: 5 paws out of 5. Selection: impressive Fitting-room privileges: appreciated Complimentary treats: excellent ‍ Staff attention to Dogba: appropriately enthusiastic New wardrobe acquired: excessive but stylish Mom's self-control: not found Would return. Although for the sake of the family finances, Dad may want to supervise Mom next time.

From the owner: Nous priorisons le bien-être animal et la qualité des produits et services. Spécialisé dans…read morel'alimentation naturelle et holistique pour animaux de compagnie, nous offrons une grande variété de marques de nourritures sèche, humide, lyophilisée, déshydratée et crue. Par les conseils de nos experts, nous nous engageons à aider vos animaux de compagnie à avoir une longue et saine vie.

Great service and meticulate attention to detail. I came here with 3 dogs boarding over a long…read moreweekend and was sent daily photos. My pups seemed very healthy and most importantly happy upon checkout. It seems like they were able to play with other dogs throughout most of their stay and enjoyed the company. Yes, the place is pricey but certainly doesnt deserve some of the negative reviews here.

Doggieville is amazing! Such a friendly atmosphere, staff are all super helpful with any questions…read moreregarding any of the services. If it wasnt for Doggieville my Quinn would not have a place to get quality A+ care, socialization & supervision, rather than dog parks. The Facility is amazing, have booked a Facility tour, getting to see the rooms where my boy would spend his nights. The parks look spacious & well kept from pictures/videos shown to me. If you have a dog, & want to know that he/she is well cared for i highly recommend Doggieville!

From the owner: Boutique spécialisé en équipement de toilettage et en accessoires pour animaux.read more

This pet shop has a decent collection of products for animals of all kinds, and does sell animals…read more I was a client there for many years to buy food and accessories for my cat without any problems. The staff was always friendly to us. Then we decided to buy two rats. We were misinformed about the type of cage we should get. Yes, it said "rat cage" on it, but rats need to climb and this was a flat cage. We were recommended a feed that included dry corn and even after we hesitated the vendor insisted that it was the best thing on the shelves (dry corn can contain mold and fungus that is known to be carcinogenic to rats). We get home and a few days later one of our rats gets sick. We get upset, I send an upset email to the company to let them know how I feel about the bad recommendation and the fact that I'm going to have to shell out for vet fees already. My boyfriend goes back to the store to get pet food soon after and the owner apologizes, asks about the rat and gives us a complimentary bag of pet food. A few months pass. Our rat heals. We decide to get two more rats to add to our brand new Double Critter Nation Cage... We go to the same pet shop, since the owner did make amends. We select two rats, they look healthy, they just got in, they're still in the back, didn't make it to the cages yet. We bring them home. They won't eat the food we give them and so we worry they might not be weened. We go back to the store and the owner gives us a bit of what he feeds them, so we can transition from what he gave them to what we have. They start eating, mixed with a bit of wet food. But their health doesn't look good... It starts with a few sneezes, which is normal. But after a week, it gets worse. One in particular is getting really really bad. Her lungs are whistling, she's sneezing so much and wheezing so bad. She's lethargic. I have to set her aside in another cage ASAP so I don't contaminate the others, but I don't have one, so I need to go buy one. The nearest place is Chico, where I got my sick rat. Again. So I go there. I'm upset. I'm asked by the employees how I am and I tell them: "Upset". I'm asked what's wrong: "My new rat that I bought here is sick, I need a quarantine cage". An employee shows me a variety of options that could be used within my budget and we finally settle on one. And then the owner shows up in front of us. He accuses us of badmouthing him and his company to his employees. He asks what our problem is now. I tell him that my problem now is that at least one of the rats I bought is sick with a respiratory infection and I need to go see a vet as an emergency; in the meanwhile I need a quarantine cage so this does not spread and infect all my rats, so I came to get a cage. He takes the most condescending tone and asks what the symptoms are, asks if I realize that rats do occasionally sneeze, and tells me that if the rats are sick that it's my fault, that "Maybe I should stop putting the rats under the Air Conditioner". He claimed that none of his rats have never been sick and that we are the only clients of his to have ever complained, so the problem lies with us. That he was comprising enough. The fact is, he did compromise and if he hadn't apologize at first we might not have returned. That's customer service. But that day, I was upset and worried for my baby. I wasn't there to ask anything from him. I was there to buy something. I didn't go to see him, he came to see me. He went out of him way to see me and insult me. And regardless of the previous efforts, that kills any good will he had accumulated until then. My temperament was not friendly and I might have been frothing at the mouth slightly at the end of the encounter, but I worked at the SPCA for 3 years, at a vet clinic for 1 year and volunteered here and there all my adult life to help animals. I know a thing or two about animals. When I set out to get rats, I did it right and I studied. Especially when I realized the first advice I got from the pet shop was wrong. So I made myself as knowledgeable as I could be about my new pets. Being told that this is all my fault when I've had them less than a week, seeing how he took no blame whatsoever, how he attacked me, but even worse to me was how he gave no fucks about the fact that his other rats could also be contaminated (same breeder, contagious infection). In the end I put the cage down, told him I would never return. Not only was the first rat sick, the second one I bought at the same time was sick too. I had to bring them both. It's been a month at the time of writing this (approximately) and they are still in isolation being medicated because pulmonary infections suck. And so does the owner of this Chico. To be fair, the employees have always been kind and whatever misinformation they spread is due to the lack of training of the employer and company.

This is a family business part of the Verdun community. That have human and animal needs at heart…read more!!

I love animals love love them…read more This location how ever is super tiny and really messy. Had to step over store merchandise just to get in. Two women employees were talking about their love life for a long time. Everyone in the store was staring as well. Usually when you see a potential customer bent over awwwing at the cage of guinea pigs you would come up and strike up a conversation hoping to make a sale. I know more about how long she's been single then how old The baby guineas were. Love coming by to visit and look for little furry love bugs to buy. Hope next time it's better.

Free indoor parking downtown (with purchase) and this place is welcoming, there are birds, cats,…read morebunnies, fish. All the animals are happy and the space is clean. My son loves it here! I found a few cat toys and a really nice cat carrier here. I once inquired about adopting a cat here and they were very well informed about the animals and asked me about my situation and then told me that the cat I was inquiring about wouldn't be a good fit as she needed to be an only cat. They are not all about money they definitely care about the animals!