Benjamin at Briarwood Financial is personable, easy to talk to, and initially comes across as…read moresomeone you can trust. Unfortunately, my experience after working with him long-term was extremely disappointing. Throughout 2025, communication was poor and he was consistently months behind on my P&L reports. Deadlines and promises were repeatedly missed, and emails requesting updates or information often went unanswered for long periods of time. After becoming concerned, I hired a new CPA to review my QuickBooks records. I was informed that my books were not being maintained to industry standards. Accounts had not been reconciled. Taxes were not being separated from sales, bank accounts had never been reconciled, payroll journal entries for 2025 were missing, and deposits were not properly broken out into sales, tips, sales tax collected, and processing fees. There were also uncategorized transactions going back to 2024. When I realized the extent of the issues, I terminated the relationship and requested the work be completed before transitioning elsewhere, since I had already paid for these services. Rather than taking accountability, I was met with pushback regarding contract timelines despite the condition of my books. What concerned me most was learning that my taxes had been filed while my books were still inaccurate and incomplete. After disclosing my issues with the accounts, he advised he would clean the books up to match the tax return. I later received notice from the IRS that the filing was being held for review. Hopefully his confidence is valid and they don't find any issues. There were also issues with him not filing my quarterly taxes that were included in my service plan. He only entered one filing since we started working together in May 2024 but he never actually submitted it, resulting in penalties and late fees. Although I was told the fees would be covered, that did not happen until after I ended the relationship and raised the issue again. I understand mistakes happen, but this was a repeated pattern of poor communication, missed deadlines, lack of follow-through, and improperly maintained financial records. I would strongly encourage anyone considering Briarwood Financial to carefully review their books regularly and not assume things are being handled properly behind the scenes.

Briarwood has been amazing. They are very personable and understand how to help people. They are…read morevery knowledgeable and care!

All I have to say about this place is to give them a glowing review! It is a small business which I…read morelove to support, all of the staff are great and SO friendly! Kami is awesome. She is funny, very skilled, and I was able to get in right away! We gabbed away while she efficiently filed my return and I was out the door with no waiting!!

I would not recommend this company. They are disorganized at best. They advertise very low fees;…read morehowever, I learned after approximately 3 weeks that they charge by the hour (including emails) for anything above the tax preparation itself, which was never disclosed to me. I never received any kind of engagement letter outlining fees, etc. After putting in a ton of time and effort to get my S-corp set up, the CPA's assistant never ran payroll because she ran into an issue with my bank but never informed me. When I learned of this, she told me that she was very busy because it was tax season and said "Sweetie, if it was that stressful to you, you could have just done it yourself". By not running payroll, they caused me to be behind in submitting a W-2 to get an employer medical insurance plan which means that I will have to pay over $700 for another month of my individual plan. Do yourself a favor and go somewhere else.

Exceptional service. Very friendly and knowledgeable. We were not rushed and all of our concerns…read moreand questions regarding trust and estate accounts were addressed. Would highly recommend.

I had the pleasure of meeting Abraham ("Abe") this afternoon at BECU while I was opening an…read moreaccount. He was so friendly, knowledgeable and patient and gave great explanations of what was asked of me and what BECU was going to provide for me. I was very impressed not only with what BECU provides for its members, but specifically how professional and kind Abe was. I'm very happy to be a member of BECU.

Today, I walked in to the Tacoma United Finance Office. I explained my situation, what I got, was…read moreunderstanding and a sincere willingness to find a solution. That is exactly what Dawn did. She Virtually took me by the hand, guided me through the process and within a few short minutes a dire situation for me was turned in to a positive one. She was my light in the dark. some might say "she was just doing her job " No! she went way beyond, and for that I am so grateful.. when someone takes the time (think it through) to really help another person in need. The impact it has on that person can mean so much more. I am so glad I called the Tacoma office and Dawn said come on in, let's see what we can do. and they did... My deepest appreciation The entire office, Shows a level of customer service, that if I were the owner of this organization would make me very proud. Steve..

I am not a customer of this company, but I had a concerning experience with a repossession agent…read morethey sent to my property. The agent came to my home looking for a vehicle that was not located there. I clearly informed him that this is private property, that I am not the borrower, and that the vehicle was not present. Despite that, he spoke over me, became increasingly aggressive, and stated he would return daily. He also refused to identify himself, his company, or who he represented when asked, which raised serious concerns. There was no reason to continue the interaction once it was made clear the borrower and vehicle were not at this address. The situation felt unnecessarily confrontational and could have been handled in a more professional and respectful manner. If this reflects how repossession activity is handled, it raises concerns about the company's professionalism and training of its agents. I strongly encourage this company to ensure their agents: Clearly identify themselves Respect private property boundaries De-escalate situations rather than escalate them This experience was stressful and avoidable.

So, since it does not say anywhere on the web site, MAKE SURE YOU DO NOT SIGN YOUR CHECK BEFORE…read moreTHEY ASK YOU TO. Since today was my first time there, I didn't know and I was denied. It was kinda frustrating since I traveled from downtown Seattle to SeaTac on the bus which took about 2 hours. And the only reason I did was because of all the positive reviews. Maybe some transparency on the website about the rules on cashing checks would be helpful to a lot of people. And I think the website could probably use a makeover. It really doesn't give much information at all. But besides all that the gentleman that was working this morning was very kind.

Been cashing my checks here since I started working when I was 15 I'm almost 40 and I still cash my…read morechecks here the entire staff is awesome family at this point

Angelica is great! Helped us work through some tough stuff…read more She is the kind of representative you want for home, auto, or any need.

got a great deal on auto insurance for both of my vehicles saving me over $100 a month changing…read moreover from my former insurance company. I love the fact of being face-to-face conducting insurance business the other insurance company. Everything was done over the phone or over the line or over app, I came into the office very pleasant environment welcoming great music, friendly service. My daughter recommended them and I'm glad she did. I'm so happy about the change to a different auto insurance company. Thank you!

Normally, I don't give anything five stars, but Kaylyn made the process simple. Her communication…read moreis excellent, and her site is incredibly user-friendly. Despite the fact that we were accustomed to handling our own taxes, this was our first time including a dependant and a rental. She went through everything in great detail and assured us of our options moving forward. Honestly! Use her, please.

Kaylyn was a great partner during this year's tax filing. I had a lot of questions about some…read morenew-to-me financial situations and she provided excellent guidance. Finding a tax advisor can be intimidating but she made me feel very comfortable through the whole process!

I highly recommend this place. - Joe Yi - State Farm Insurance Agent - A+++++…read more If you want a place with good Morales, ethics and that TRULY TRULY care about their customers... this is your place. They are not about trying to "sell" You anything... They educate you and show you your options. I had a cheaper insurance company (Ameriprise Costco Insurance) after reading 300+ reviews from other people , I saw that when someone actually had a claim it was ALL PROBLEMS and most of them did not get solved. - Don't make the same mistake. I am very surprised Costco hasn't dropped them yet..

I've been insured with them since I moved out here three years ago! They are a great business to…read moreinsure with. Recently, Maria helped me with my policy. She was so kind, warm and patient. She went above and beyond. I highly recommend!