RUN FOR THE HILLS & DO YOUR DUE DILIGENCE!…read more I will absolutely NEVER use this company, specifically Caroline, again for my taxes. As a real estate investor who has a pretty standard W2 job - I wanted an expert to help us (my fiance and I) get the most depreciation from our real estate investments and we were willing to pay the high premium for their expertise. Well boy, were we wrong. At first everything was going according to plan...until it wasn't.... Caroline stopped responding to emails and phone calls until I had to call her assistant multiple times a week to ask for follow ups as we were approaching our tax extension deadline quickly. Finally got a hold of Caroline and she started filing our taxes using all of our documents we sent her from Quickbooks - we also had a brief (under 5 minute conversation about potentially doing a Cost Seg on our new investment property and while we were on the phone, we both agreed it wouldn't be financially beneficial for us to do that this year and we would revisit next year). Then this is where it turned south quickly. Caroline and her team got all of our documents together and since they charged $3,000+ to file our taxes - I thought we would be getting money back to offset it. Well on the phone when she and her team went through the filing, she had stated "great news, we are going to end up with a $14,000 tax return"..... turns out on email the very same day the tax return went from $14,000 to $4,000 so barely enough to cover our costs to hire Jeff Baker & Associates. This was Red flag #1. It was honestly extremely unprofessional to state and get us excited on one number and then put in an email a completely separate number that was much lower. Also, she denies ever saying that number but both of us heard the number loud and clear and had written the same number ($14,000) down in our notebooks - so it just didn't appear out of thing air as she claimed. Red Flag #2 popped up quickly after we had realized that we wouldn't be getting any money back, instead we would be in the negatives this year after paying Caroline & her team. Caroline sends her invoice and what pops up.... an $1,250 additional charge for a Cost Segregation....which again we decided not to do and she mentioned she charged us that amount because we had that conversation with her and she provided expert advise. She then asked if I would consider a $350 discount on the $1,250 fee she was trying to charge us - absolutely laughable. Needless to say after the experience I had with her team by this point....we did not pay the additional $1,250 fee and only paid for the work she did for us. Unfortunately, Caroline and Jeff Baker & Associates was a referral and I didn't do as much due diligence as I should have. DO NOT MAKE MY MISTAKE. I would use anyone over Caroline & her team. It was an unsatisfactory experience at best and one that hurt us financially as well. We will never make that same mistake again and would never recommend this company to anyone.

As a first-time customer, I was incredibly disappointed in the communication. It was frustrating.read more

A financial planner had recommended a CPA to us so we started our 2023 tax process with them in…read moreJanuary 2024. After supplying all the needed info and chasing them down over several months, we still didn't have a completed return. I reached out to three highly rated CPA firms in my area and received a prompt response from L.C. Miller CPA. The others either didn't respond or did so after a few weeks! I booked a live meeting with Calyn after having sent our info and previous year's return. Within 45 minutes, he had our return 80% completed, we supplied the additional info on the sale of a property, and we had a completed return. More importantly, he had smart recommendations on reducing our tax burden, he and his team were always quick to respond, and they followed up proactively as well. I can recommend them without hesitation.

Great CPA! We had used a well known CPA business H&_ B___k, but decided to change. Glad we did!…read moreVery polite and trustworthy group. Plus the cost was much lower!

NW Sound Bookkeeping has been an outstanding partner for my business for over five years. They are…read moreconsistently prompt, friendly, and easy to work with, and they aren't afraid to roll up their sleeves and tackle complex business scenarios that make my head spin. Throughout our relationship, they've kept my books accurate and up to date, and I fully trust them to file payments, manage bank accounts, handle 1099s, and oversee many other critical business operations. Everything has been handled flawlessly. Their fees are fair with a high return on value. I highly recommend them.

Been working with NW Sound Bookkeeping for years. Her and her team are dependable, reliable, and…read moretrustworthy. I highly recommend her company for your bookeeping needs.

Sabriya was quick and super responsive to all our inquiries. She provided us with a professional…read moresummary printout and walked us through how much we owed "Uncle Sam" (lol) along with our prepayment options. She also gave helpful suggestions on how we can add additional tax exemptions for the future. We'll definitely be using their services again--so next year, I won't be the one paying!

After reading some of the constructive reviews from a couple of years ago, I can honestly say this…read morebusiness has grown so much! As a small, new business owner, dealing with taxes can feel overwhelming, but Sabriya made the whole process so much easier. When I requested a consultation, she addressed all of my concerns and made the exchange of documents a total breeze. If you're in the area, I highly recommend booking a consultation! Don't let outdated reviews hold you back from supporting a business that's clearly improved. I've had a great experience working with Sabriya (by the way, I noticed some past reviews refer to her as Sabra -- that might another person from previous management). As a small business owner, student, and someone who works full time, I had a lot of paperwork for taxes, and I've had nothing but success working with Sabriya. Definitely give them a try!

This tax office is one of the good ones if you're looking for proactive tax planning. It's a…read morecompletely different experience having a tax strategy in place instead of just reacting.

Hello everyone. Yay I got my taxes done today and my tax lady jazz as always was wonderful. She is…read morethe best ever! This is my second year of having her. She is the best ever in the state of Washington that you could ever have do your taxes. She explains everything with such ease. Shes friendly and such a breath of fresh air. So I want to tell the world to anyone that needs their taxes done please tell your friends and family she does accounting and taxes. She solves all your problems with ease. I rate her over a 10 score. So remember it's k a u r s in Puyallup washington. You will be amazed how she gets the job done. Sincerely Diane w

My wife and I have worked with choice bookkeeping for the past three years and have had a wonderful…read moreexperience. Judi is very responsive, and expert with taxis, and we are thankfu my wife and I have worked with choice bookkeeping for the past three years and have had a wonderful experience. Judi is very responsive, and expert with taxes. Highly recommend!

Hannah made it quick and easy to get covered. She stayed consistent in communication and was there…read moreand ready when I was.

Hannah Evans is most knowledgeable, quick and very friendly agent. She is a asset to her office.read more