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    Monika's Kinderhaus Daycare

    5.0 (3 reviews)
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    Single child care

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    EurAupair Intercultural Child Care Program

    EurAupair Intercultural Child Care Program

    2.7
    (50 reviews)

    This agency is AWFUL. I was a community counselor for two years and have an in-depth knowledge of…read moretheir processes. We have also hosted 3 au pairs through this agency. It is 100% all about money for them. Our Au Pair was dropped off after a 20 hour flight in NY - without her bags, having to wear the same clothes for three days and not given any kind of a stipend. The agency just said "sorry". She was forced to do a three day workshop wearing the same clothes from Africa, having no toothbrush or warm clothing etc. and having to pay out-of-pocket for these items with zero reimbursement. After 9 months of a one year contract, our family moved to a big city that should have had a new counselor available (the state capital!) and we were told that no counselor was available so our Au Pair would be forced to rematch within two weeks. They made zero effort to hire a new community counselor. Their solution? Stay in our current location and have my husband visit on the weekends. We had to choose between losing our au pair or losing my kids dad all week. They were trying to make money off a happily placed au Pair twice by forcing her to rematch with another family who would pay again, and offering us no refund for more than three months left on a prepaid year (thousands!) if we didn't live separate from my husband. Additionally, our Au Pair was allowed to bring two bags from her home country and upon leaving the agency would only let her take one bag home for free. This means she would have to pay $200 just to bring her own belongings back home with her. This was not explained to her before hand. They also wanted to charge $140 to change flight location even though the flight was cheaper. They use a shady travel agency that will not answer the phone or take calls. They are dishonest, and completely unreasonable. DO NOT USE THIS AGENCY.

    If you need an au pair for your family, go elsewhere. The local support, in particular, is…read moreatrocious. The local counselors are not knowledgeable in areas such as taxes, drivers licenses, or social security cards. We had to find all the "important stuff" out by ourselves, with ZERO support from the agency. This took an incredible amount of time and effort on our part, when this could have been easily covered in the initial class in NYC. The monthly meetings seemed to be purely social gatherings, and the girls were often encouraged to backbite and "share the dirt" on their host families. When issues arose with our au pair, I was essentially told that it was my fault (as the host mom), that I had no idea how to manage a family at 43 years old. Being "schooled" by our twenty-something local advisor was incredibly unprofessional and unhelpful. In our au pair community, girls ran rampant, drinking heavily, partying, driving while intoxicated, and taking advantage of their host families. The local advisor did nothing to teach these girls that their primary job was to WORK here and HELP their host families. Don't hire this agency. Take your funds and run the other way.

    Monika's Kinderhaus Daycare - childcare - Updated August 2026

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