I had a really great and professional experience Advanced Guitar repair…read more Rick knowledgeably walked me through my issues, the options to repair and improve, and the costs associated with it. The end product was amazing with craftsmanship that is increasingly rare to find.

Just got my vintage lap-style acoustic guitar back from Advanced Guitar Repair…read more My guitar sounds great and functions properly. Up graded tuners, intonated the guitar. (this guitar was previously really bad) It was even polished and looked new! Extremely attentive to detail. Rick listens and is respectful of your needs. Enjoyable to work with, clearly explained the issues and then solutions to repair your instrument correctly. Highly recommended. Dennis

Came in to get some help for the fret buzz on my new beginner bass from amazon. Help was offered as…read moresoon as I walked in the door and the employee immediately got to work after quickly diagnosing the issue. He told me it wouldn't be perfect since it is a very affordable bass and that I could purchase a full set up, but that it'd probably be a better investment to put that cost toward an instrument upgrade down the line instead. After a few minutes of adjustments, I was offered a cable to hook up to one of the in store amps to try it out. SO much of an improvement! I wasn't even charged for the service. I wanted to look at gig bags afterward but noticed they seemed to all be in an employee only area. A staff member almost immediately noticed me and showed me their options. When I said I'd do some more shopping around and would keep theirs in mind, there was absolutely 0 pressure to try to make a sale. The customer service was fantastic and felt very genuine--no pushing to make a sale or upsell something I didn't really need. Especially as a beginner who wouldn't necessarily know better, it's so valuable to feel like the person helping you actually cares about your best interest as opposed to just making a sale. Super happy with my experience and I'll definitely be back in the future for any of my musical needs!

This place is great! They have a huge selection of different types of musical instruments. They…read morealso have a diverse range of priced instruments, it's not just the really expensive ones. They also do music lessons. I have interacted with three different teachers and all have been fantastic. The service is top notch and they also have a little café in the middle to get coffee. Highly recommended if you are in the market for an instrument, lessons or just want to go and look.

I brought in a couple of guitars, one for a setup and pickup swap and one for a SS refret. Very…read morehappy with how both turned out! My 80's Charvel plays better than I could've hoped for. I can't recommend PFW enough, I definitely got my moneys worth

I've had a half dozen guitars rewired and set up by Sam and Roy at Portland Fret Works - Teles,…read more335s, Martins. I'll be bringing in a Taylor this week. There are no better guitar techs in Portland. I'll be a customer for life. - Mike Rodrigues, Portland

I wanted to share my experience with Ryan Lynn, a master luthier whose meticulous fretwork is…read moreexceptional. I haven't encountered his level of skill anywhere else on the West Coast. He truly stands out in two key areas​ important to me: First, he can seamlessly replace a single worn fret, making the repair virtually undetectable. Second, he is adept at installing a new set of frets and perfectly feathering the edges into existing binding nibs (a distinctive feature on some Gibson guitars). This makes it ​h​ard to tell that the frets were ever replaced. He is simply ahead of the competition.

This was my first time with Eastside and was very happy with the service that I received. I had…read moredone some research and knew it was worth the couple week lead time for professional work. I had my single cut electric set up, frets dressed and a new bone nut cut for it. Jacob was the tech who did my work and it turned out tremendously! Just the right action and the nut is amazing, adding to the already great sustain. I'm definitely going back and will spread the word to fellow players. **I'm adding to this review the following day after not being able to put my guitar down since picking it up yesterday!! EVERY note rings true all up and down the neck and the guitar plays effortlessly!! What a great job by Jacob. Thanks so much!

Chris is one of the most down-to-earth people I've ever met. I'm really sad to see these negative…read morereviews, and some of them seem to be because of circumstances, not for lack of effort. In my experience of almost 8 years now (time really flies), not only Chris but the entire staff has been nothing but friendly and accommodating. They were flexible when I wanted to try something new, and totally supportive of how I went about it. They really are fantastic teachers, and the results speak for themselves. if you are considering Perfect Harmony, I say sign up in a heartbeat. You won't regret it!

My son has been taking lessons from Chris for about 7 years now and progressed into an incredible…read moremusician (guitarist) through his instruction, encouragement and feedback. He is so dedicated to his students and passionate about music. My son would tell you he is a wonderful mentor and has become a good friend. I highly recommend Chris and his crew to anyone wanting to learn guitar specifically (I think that is what he is best at personally).

Very nice people. I brought in two instruments to get an estimate to get them serviced. They were…read morevery helpful. They have technicians on-site on Tuesday-Thursday and those are the only days you can get an estimate for service.

Came in just to have a flute checked out. I had purchased it unseen off eBay and wanted to see…read morewhere it stood and what needed to be done. They told me what (more or less) I already knew about the instrument and then walked me through the options for repairing it using them. I chose that. They told me two to five days and it was barely two. The repairs were great and the service was awesome! The older gentleman is also a wealth of not only musical and instrumental knowledge but also the history around so many things that you can only get by being in the field for a long period of time.

Walked in without an appointment. They saw me anyway. A few minutes later I had my pickup repaired…read moreand was on my way. They didn't even charge me! I will definitely come back!

Really cool dude, really knows his stuff. My Les Paul was sounding horrible until I brought it in…read moreand he has it sounding great! I highly recommend him

Took my grandfather's mandolin in, as it needed a lot of work. Good work in a reasonable amount of…read moretime (along with a fun discussion about mandolins). Highly recommend!

I was referred to Kerry Char by a another reputable Luthier. I have a Manuel Rodriguez, Exotic,…read moreClassical Guitar with a rich cedar top and brazilian rosewood back and sides. The Brazilian rosewood developed a very cloudy, almost white finish over the years, (almost 25 years old). I learned that sometimes this happens when a catalyzed finish is applied by the builder. The back and sides had to be sanded down and refinished. I was a little apprehensive, but after speaking with Kerry, I trusted his assessment and shipped the guitar to him. I received the guitar back yesterday evening and I am extremely satisfied with the work. It now looks better then when I originally purchased the guitar and the sound is also great. I would not hesitate to use Kerry in the future for repairs and I highly recommend him. Thank you Kerry for the New Guitar! Vince