Very nice people. I brought in two instruments to get an estimate to get them serviced. They were very helpful. They have technicians on-site on Tuesday-Thursday and those are the only days you can get an estimate for service. read more

Eastside Music - Musical Instrument Services Near Me - Gresham, Oregon

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Came in just to have a flute checked out. I had purchased it unseen off eBay and wanted to see where it stood and what needed to be done. They told me what (more or less) I already knew about the instrument and then walked me through the options for repairing it using them. I chose that. They told me two to five days and it was barely two. The repairs were great and the service was awesome! The older gentleman is also a wealth of not only musical and instrumental knowledge but also the history around so many things that you can only get by being in the field for a long period of time. read more

I took my daughter's clarinet in for repairs and I couldn't be happier with the result. The staff was amazing! They were incredibly helpful and explained everything that needed to be done. The repairs were done much faster than I anticipated and my daughter had her clarinet back in no time. If you have an instrument that needs repair, bring it here first. They are amazing! read more

Beginning musician needing help. I left feeling dumb and embarrassed. No answers or help given, even when I said "I guess I'll have to google it". My suggestion: take your money elsewhere. read more

I just paid $3.78 for one phosphorus bronze low E string. $2.00 everywhere else. high e string. $1.50 - $1.00 everywhere else. most expensive place to buy strings ever! The rest of the place is great! Just buy your strings elsewhere. read more

I dropped in last week to pick up a Harmon mute for my trumpet. Harry updated my knowledge by telling me the history of the mute - created by a trumpeter, stolen by a gangster and sold to the Harmon company. He shares an anecdote about classical trumpeters who sent their mutes clanging onto the stage at a particularly quite moment in the music to punctuate their distain for the conductor. Harry has a story for everything. I ask if he had any used flugelhorns, and he enriched my world once again with stories of Clark Terry and the French flugelhorn favored by the jazz greats. I like the place because I'm not greeted by some guy working a job - I'm greeted by Harry. read more

We rented a violine for our boy and they gave us a damaged violine that needs repair. They told us that we could bring it in and they would repair it. But, that is a 30 minute round trip. They did not offer an apology or compensation. On top of that, the violine kits are overpriced. Simply google the products and look at the comparisons. read more

I thought I had found my guitar at this other guitar store but nooooo I had to come in to this place where they had a sale.. And the guitar that I really wanted, but did not know when I bought the other one earlier somewhere else, was hanging up - enticing me to just touch it once, just strum it ever so slightly.. It was smaller and could fit in to my arms so much better. The other guitar was a buxom blonde compared to this one. Nothing wrong with that by any means, but this one was more my type. I bought it and for a little while I had 2 guitars. I was THAT cool! Eastside has been here for a good while now in our part of town. And they are experts in their instruments. There's one older gentleman, Harry who's got long greyish hair who will bend your ear and tell you so much about music, and musicians, and instruments, and give you a music history lesson. And you will be eager to hear more. The gentleman that helped me with my guitar was also very wise and gave me quite a few points on my guitar, and types of strings, and how they are made. There's no hard sell here either. They are not working on commission. They do seem to love what they are doing nonetheless. The place is well organized and clean which makes it all the more easier to relax and find what you are looking for, or what you did not know you were looking for. read more

I went in a couple of weeks ago to price and look at their ukulele selection. The man who helped me was very friendly and helpful and walked me through the differences between the different types of ukuleles. Their prices were really great and all of the staff was very friendly and helpful. We spent 20 minutes talking about the history of the saxophone with one guy who worked in the back. It was really great. I went in a few days ago and purchased my ukulele and a wall hook to hang it on. Wonderful service and great prices! read more

They have such a great section of children's instruments. I brought home some rhythm sticks and hand bells for our toddler, who loves them. The staff was friendly and knowledgeable and offered great customer service to everyone in the building. There didn't seem to be anyone waiting for service, even though they were pretty busy. read more

What took me to Eastside in the first place was rental band equipment for the kids middle school band, but now that we no longer rent but own, we still come here for repair, tune-ups and advise. They take great care of everyone that walks in the store during the year. It can be very hectic there at the beginning and end of the school years. They are very knowledgeable and if the person that is helping you doesn't know, someone else working there will. The repair work is very good and quick. They have even done minor repairs right at the counter while i wait. All the instruments we own (4 horns) are from ebay and pawn shops, and Eastside had made them playable and keeps them that way while the kid abuses them on a regular basis. They have tons of guitars and drums for the non school band needs. read more

Returned my daughters violin after renting here for 4 years. Now, I will admit lack of due diligence to understand their "equity" in trade program. However, when inquiring to know more about the program I was first quickly reminded that the instrument had been returned and the agreement (as of 1-2 minutes prior) was terminated. After filling me in on the details which include having to continue to rent something from them, I was reminded again that "because you've now terminated the agreement, this is no longer available" I get it! Geeze! read more