*** It pains me to say this yet it is subpar. ***…read more San Felipe is located in an ideal location really: beach, shops, restaurants in walking distance. Staff is warm, upbeat and hardworking also. Yet Father Time shows it is time to remodel. The Mediterranean and Italian restaurants here offer limited selection but they're good. However, their all-inclusive buffet is terrible. We avoided it daily to rather do local spots. Therefore I strongly advise against inclusive. Love our vista from top floor but there was an odor that emanated from the bidet that's eek! Housekeeping can remove it yet returns daily. That's crazy, unacceptable. They gotta fix that. *** Can't say I'd return until they upgrade. ***

Exquisite. Impeccable service. I highly recommend this hotel. Upon arrival one is greeted with a…read morewarm welcome & cool fresh tropical drink. The staff are top notch. The rooms, restaurants, entertainment are exceptional. One will not be disappointed with this 10 star hotel! I've stayed in many 5 star hotels, including The Carlton in Cannes. The Hotel Botánico is superior!

This is one of the very best places I've stayed at! The service here is extraordinary, and the…read morestaff go out of their way to make your stay special. I can't possibly explain all they have to offer, but I would encourage anyone to visit their website for a more thorough list. If you are looking for a special place to take that special someone, this is it! Here are some of the highlights from our stay: Getting here is super easy to do, from private car, taxi, or bus. We arrived on the island and took the 343 bus from the airport (TFN). The bus was super clean and reasonably priced (less than 10€ for two!). When we arrived, check-in was easy. They gave us fresh juice and were given a quick tour of the main dining areas and spa. Then, they showed us to our room and gave us a rundown of how things operated (light switches, mini-bar, TV, safe). Our room was fully stocked with everything imaginable. They even had slippers and oversized robes for guests to use for the spa. The grounds are a work of art (see pictures). Peaceful walkways, pools, fountains, flowers, wild birds and butterflies abound. This seems like an oasis within the busy tourist area of the Puerto de la Cruz. There is a poolside restaurant with waiters to tend to your every need. For restaurants, they have three main offerings: The Oriental is their top dining selection, offering exquisite Thai cuisine (closed Tuesdays and Wednesdays). Other dinner options include La Parrilla as their Spanish restaurant and Il Pappagallo for traditional Italian fare. For breakfast and lunch, their main floor restaurant and poolside area offer an incredible buffet and special order items. My wife and I were only disappointed that we weren't staying more days! The spa is what truly makes this hotel a premier destination. There are special pools, exercise rooms, yoga and Thai chi rooms, saunas (many types - Turkish, Japanese), jacuzzi tubs, an ice room, water beds, and other items to help one relax and rejuvenate. My wife and I did the 'Experience for two' in their Private Dragon spa bath. This was a special treat for two and a half hours, and felt great after climbing up/down Gibraltar and wandering Sevilla with bags of stuff. There are sports courts here as well, but since I'm not a sports guy, I'll leave that to others to review. The staff here are great, and they will help you book reservations at local restaurants in advance if you want to venture out. They also have a courtesy bus that takes guests up/down the hillside regularly throughout the day, so you don't have to hike up and down from the hotel. If the bus doesn't work, they always have taxis standing by to wisk you away to wherever you want to go. I would highly recommend Hotel Botanico for anyone who wants to get away from the routine and spoil themselves for awhile.

The food here was fine and very reasonably priced. However, it was nothing to write home about. I…read moresaw the five star reviews and I was expecting magic. Instead, I got OK pork and fries and a so-so red wine that I can't even remember the name of. Again, nothing wrong with the food but nothing special. The service was very nice and I think it's a fine option for lunch if you're in the area.

We went there for our first wedding anniversary last year and this year decided to go back there to…read morecelebrate our second anniversary. The food is one of the best on the island. Last year we had beef and rabbit which were excellent. This year I had the best duck confit I've ever had while my husband had lamb and it was truly delicious. The service is excellent if Miguel who is a sommelier is there. He actually remembered us from last year. And since he is a sommelier, do ask him for recommendation on wine. We've never been disappointed by his choice. Make a reservation whether you stay at the hotel or not. I think the maximum guests is 15 (and not arriving at the same time) which is reasonable though given there's only one waiter and one chef and one assistance in the kitchen.

Maritime hotel is pretty awesome. You have the best views all around the hotel. Big windows to the…read morefloor, attentive waiters that are even friendly even when you are not your best version in the morning before coffee ^^ They could pay a lil more attention on room cleaning but really that's the only point that's not perfect. Puerto Cruz and loro parquet are super close and absolutely worth a trip!