Great staff, amazing podiatrist- really listens and responsive to patient needs. Highly recommend.read more

I'm switching practices just so I don't ever have to speak to the receptionist again. She was…read moreutterly dismissive of my very easy ask that she forward DHS paperwork to the doctor. The doctor himself is professional and I have not had any problems with him. I scanned it cleanly and emailed it to the office. She took one look at it, called me back, and said she 'could' have the doctor look at it but that they just wouldn't be able to complete it. My case worker at DHS had deliberately told me to send this physical assessment to my podiatrist's office for temporary assistance. The receptionist was insisting that I was fine and that she could call DHS directly and tell them that I'm not having any issues, as if it were a threat. ...Why did I pay $200 for custom orthotics if I'm fine, then? This receptionist is simply an assistant, and yet she was acting as though she were both my doctor AND my case worker. I asked very politely if she could just have the doctor look at it and fill out any information RELEVANT TO PODIATRY, and sign it. I said I WOULD DO THE REST. ...She insisted I hang up and contact DHS, because she 'does paperwork all day', and apparently knows better than the local government. Extremely condescending and unprofessional. Don't even bother asking for more than the bare minimum. Waste of time and energy. Because of her incompetence, the deadline passed and my case was denied because I didn't have all of the paperwork in. I sincerely doubt she even told the doctor I called.

Dr. Manos and entire staff are top-notch! Very busy office but always take their time with you and…read moreare incredibly personable and knowledgeable. Exceptional care -would highly recommend.

HORRIBLE experience!!! I made an appointment because my podiatrist retired and I was looking for a…read moredoctor within my area. The podiatrist (can't remember his name, but he was an older Dr.) started clipping my nails and was quite rough and hurtful. 2 toes started bleeding and a young man (Was his name Michael?) came in and bandaged up my toes when the doctor left the room. He was very nice and considerate. He saw the damage that was done. I have never had an experience like this in all the years I have been going to my original podiatrist. I wish I could add a photo of my little toe. I will lose my nail on that toe because of this doctor. it is still VERY PAINFUL. My appointment was back in February. I will try to add a photo on social media to alert people about this place. Be mindful of what doctor you get in this practice. STAY AWAY!!!!.

After seeing two previous podiatrists, with no relief, I asked on a social media site for any…read morerecommendations. Dr. Carbone came highly recommended so I made the appointment. He was the ONLY podiatrist to take an x-ray of my foot (rather than just jam a needle of cortisone in my heel) and found I had a heel spur! He set me up with orthotics and I am on my way to being pain free! Friendly, funny and a thorough doctor! Highly recommend!!

From the owner: Rochester Foot Care is a podiatry business with two convenient locations in Rochester, NY. Our…read morepodiatrists are ready to take care of all your foot care needs, listen to your questions, and respond to your concerns. When you have foot pain, you need an experienced doctor who can diagnose and treat your problem. Our podiatric doctors David Chazan, Edward J. Bonavilla and Joseph Carbone are experts in their field. Contact us today to schedule an appointment!

I have been going to the Good Feet Store for several years now and can't say enough about their…read morecustomer service! Darlene is always so helpful, kind and knowledgeable. I still order my shoes from Darlene at the Henrietta location even though I now live down south. I receive exceptional service every time, whether it be a phone call from my new home, or stopping in when I am back up north. They even ship to me! I always feel valued as a customer and know that Darlene will do whatever it takes to make sure I have the perfect shoe with a perfect fit! When I am in the store, I hear the other Good Feet associates with customers and can tell that they are as passionate and knowledgeable about their products as Darlene. I HIGHLY recommend checking out the Good Feet Store in Henrietta. Ask for Darlene (or Julie)!!!!!!

They could not help my issue and should have said so. I got zero relief…read more They never followed up like they said they would do!

I was referred to this practice by my primary physician. I…read morehave both Medicare and VA coverage as I am a disabled Veteran. I have foot neuropathy, foot circulation issues and pain also with a nail fungus. Called to make an appointment. The woman answering the phone was a bit unfriendly and crass. She said that they are a foot doctor however they don't take VA coverage. That they don't help to heal any of the conditions that I stated and that I should look into getting a different referral someplace else. honestly, if you can't heal feet or work on any of these common foot conditions I can't fathom what else you would actually do as a Pediatrist. Maybe stubbed toes or stepped on a thumb tack?

Dr. Smoolca has cared for various foot problems I have had over the past 25 years and has always…read moremade time, listened carefully, asked questions, and sought the best solutions each time. I can't say enough good things about both her and her top-notch staff, who are always gracious and accommodating and patient. We are fortunate to have this team here in Ithaca!