I don't usually leave negative reviews, but I feel it's important to share my experience with…read moreCulp's Automotive. I brought my car in because the check engine light was on. They kept my car for about a week, and during that time I had to spend a significant amount of money on Ubers and Lyfts because I had no vehicle. I was repeatedly told they were waiting on a part that hadn't arrived. Eventually, they called to say my car was finished. I paid approximately $2,000 and was waiting for them to bring my car around. After about 20 minutes, they came back and told me they actually needed to order another part but I could drive my car for now. The check engine light was still on. It took about another week for that part to arrive. Then I was told it would cost around another $2,000. At that point, I tried to work out some kind of solution or discount with them because of everything that happened. As of the time I'm writing this review, I have not received a response despite attempts to follow up. What disappointed me most was the communication throughout the process. Being told my car was finished, paying for the repair, and then finding out more repair parts were needed. Combined with the delays, additional transportation costs, and the lack of follow-up afterward, this was not the level of service I expected. This review reflects my personal experience. I hope the shop is able to improve its communication and customer service going forward.

I have been taking my vehicles to them since they open their doors in the mid 90s. I have always…read moregot great results. They are very professional. They are always genuinely concerned for the well-being of the customers. They take pride in what they do and it shows in the work that they provide for their customers and their vehicles. I would recommend them to anybody 100%. They are good Christian people. I Love them. I consider them

Love the car wash pass with unlimited washes!! This place is well kept. Friendly people, great…read moreprice,

After leaving West Monroe Take 5 and driving to Kentucky I realized something dragging under my…read morecar. My 2023 VW Atlas is quite low to the ground and that's probably why I didn't notice it sooner. After putting it on a lift, I realized that only 3 fasteners were left of the 14 originally. I'm now sure if they simply didn't reinstall them or left them loose, any way I hold this business responsible. I would have spoke directly to them however they won't answer and corporate customer service won't call back. After the $140 oil change now I've gotta buy a $160 part (plus screws) to replace the piece that drug on the highway for hundreds of miles. If Take 5 sees this and wants to pay for the repairs, I'll gladly remove this review.

Fast, friendly, family owned and operated. I was in and out in no time! They are very…read moreknowledgeable and very helpful. I highly recommend this place to everyone!

From the owner: Power Lube of Monroe provides auto oil changes, full-service, and auto inspection services to the…read moreMonroe, LA area.

Best car wash in Monroe! The people are super sweet and provide excellent service. They do an…read moreamazing job on regular washes and their details are even better. Definitely recommend this place!

They started off well, but the service has gone down over the years. Everything from botched…read moreinspection stickers to failing to put all the car parts back in place (which ultimately caused me to get a new car).

The staff does very good work - more than expected. Another…read moreplace in town shorted me a quart because they did not check the manual for my car (takes 6 quarts). At another place, the guy flirted with a customer the entire time he worked on my car. This place has done the job quickly and the folks keep to their business. I'll be a repeat customer as long as I'm living here.

My 2012 Toyota Camry's hood wasn't latching completely so the hood would be a little open while I…read morewas driving. When I came to the store, the front desk employee told me that I could set up an appointment for 10am two days later. I decided it was fine and since i didnt need the car I dropped the car off that day just in case if some time opened up for them. I dropped the car off at 8am and I drive by the shop going down Louisville at around 12pm and I see my car in the parking lot fixed with the hood completely closed! Also the price was extremely cheaper than what I had thought so I am very grateful for this experience!

I went for ac repair and was assured that they have certified ac technician at this facility. I…read morewas told one price of over $1600 then I was to told that the price would increase to over $2100. I was told that they were finishing up my vehicle and i could come and pick it up. Once I got there the repairs were not made and that it would be an additional $2600 for a total of $4700. After the increase in charges and the repairs were never made. I was told that they and I quote ( we are going to wash our hands of this vehicle and come get it) I would definitely be extremely cautious doing business with this company. CONSUMER BEWARE!

Can NOT SAY enough good things about this business! My family and I were traveling from Ga to TX…read morewith a trailer full of cows headed to a sale. Had a blow out on I-20. Stopped at a tire shop to buy tires and they ended up stripping the studs and could not fix it. We were stranded with cows! We called and Mr.Tony came as fast as he could checked out we needed went and found the part and came back and had us going in no time! Well after closing hours for local businesses! Highly recommend!