Moving to Ruston from the west coast, I was terrified of having to find a mechanic I could trust…read morewith our "his & her," seasoned, luxury whips. I located two places and I figured I'd call both to get a "feel" for each shop. The first shop wasn't ingratiating at all. But when I phoned ACE and told them of our recent move and about how we like keeping our vehicles well tuned, it was as if I were talking to an old friend. Kendon welcomed us to Ruston and invited us to "come on down" anytime so we could meet in person. I cannot express enough how professional, kind, personable and helpful everyone at shop is. In my experiences, they go out of their way to make sure we understand what needs to be down to keep the cars purring! Whenever there's been a problem, the guys at ACE are there to remedy the issue-fast! We have full confidence in ACE/Kendon and the entire team! Thank you so very much for everything you've done for our vehicles.

If you are in need of automotive or towing service, look no further. My sister's truck broke down…read moreafter 8p. We called this towing service hoping for a miracle and he truly helped us out in a time of need. He diagnosed our issue, fixed the car, and got us back on the road quickly. His kindness to my sister and her children touched our hearts. He is good at what he does and a man of integrity. Much love!

Fast service, good communication, and a personal touch. Perfect place to take a Toyota. It was 20%…read moreless than the Toyota place for new brakes and turning the rotors.

I don't usually leave negative reviews, but I feel it's important to share my experience with…read moreCulp's Automotive. I brought my car in because the check engine light was on. They kept my car for about a week, and during that time I had to spend a significant amount of money on Ubers and Lyfts because I had no vehicle. I was repeatedly told they were waiting on a part that hadn't arrived. Eventually, they called to say my car was finished. I paid approximately $2,000 and was waiting for them to bring my car around. After about 20 minutes, they came back and told me they actually needed to order another part but I could drive my car for now. The check engine light was still on. It took about another week for that part to arrive. Then I was told it would cost around another $2,000. At that point, I tried to work out some kind of solution or discount with them because of everything that happened. As of the time I'm writing this review, I have not received a response despite attempts to follow up. What disappointed me most was the communication throughout the process. Being told my car was finished, paying for the repair, and then finding out more repair parts were needed. Combined with the delays, additional transportation costs, and the lack of follow-up afterward, this was not the level of service I expected. This review reflects my personal experience. I hope the shop is able to improve its communication and customer service going forward.

I have been taking my vehicles to them since they open their doors in the mid 90s. I have always…read moregot great results. They are very professional. They are always genuinely concerned for the well-being of the customers. They take pride in what they do and it shows in the work that they provide for their customers and their vehicles. I would recommend them to anybody 100%. They are good Christian people. I Love them. I consider them

Very impressed and thankful for Chris at J & M! On our way home to Texas, our van started to shake…read moreand the check engine light came on. Knowing it was only about an hour until most auto places close, we called around and Chris answered and told us he'd take a look at it. Luckily we made it without completely breaking down. He knew we were in a bind- being from out of town- and immediately helped us. He diagnosed the problem and did what he could with the parts he had on hand and we were back on the road. He was so kind and helpful. Definitely recommend this company for anyone needing auto help!

My car wouldn't start back up after I stopped at a rest area. I'm from Alabama and I was stuck in…read moreLouisiana . Glad I Called J and M. They are great and honest people. If I lived there they are the people I would depend on to fix my car. Thanks guys..

Tried to go online to look at vehicles and some gambling site came on. Not sure who does the IT…read morestuff for them, but they need to be talked to.

I needed a new 2500 HD diesel and was having a hard time locating one. Matt secured one for me with…read moreno issue, drama or pressure. I will buy from Legacy again without hesitation. Go see Matt!!

We are a military family driving cross country and heard a noise coming from our Land Rover. I…read moresearched the nearest auto repair shop and came across Warren's. Thank goodness we did! The team at Warren's were amazing! They knew our situation and really accommodated us and helped us get back on the road. The customer service was amazing and the prices were fair. Really appreciate you guys!

I recently had to move out of state and wanted to make sure my car was safe to drive from Monroe,…read moreLa to Florida since my car is 15 years old and definitely needed some work. They fixed my a/c, replaced the horn, replaced the battery, replaced all 4 tires and did a routine service. The work was done fast and price was very reasonable. Rick was so kind and made sure to let me know that I would soon need a few more things replaced once I got to Florida. I couldn't have asked for better service. I would highly recommend this shop if you're in the Monroe area.

My best friend got stuck in town. She was panicking and crying. After a google serach I found…read moreZiggy. Wonderful person. Fixed her car and got her back on the road. 10/10 would use again and recomend Thank you Ziggy

From the owner: We are a family owned and operated business…read more The name of our business is in Memory of Joshua Graves. He was 19 years old when he passed and a very much loved and missed son, brother and uncle.