It's hard to find cleaners that are consistent, well priced and are easy to communicate with. I found the customer service on the phone easy to deal with, they call before they arrive to let you know when they will be there. They always take extra care when cleaning and even offer deals and discounts that come in handy. They also are more than happy to correct any mistake or misses and are always willing to try to make you a happy customer. I feel like our home can finally be clean without me stressing about it all the time. With Monster Cleaning I don't have to worry about what I'll find or need to find when I get home. read more

My new puppy had an accident on the living room carpet, so I reached out to Monster Cleaning to get it cleaned. They stressed that they can't guarantee stain removal, but I figured anything was better than nothing and with the price they offered, it was worth the risk. The cleaner arrived at the time I had arranged and the polite gentleman introduced himself, explained what he was going to be done and again stressed that the stain might not come out. Now I'm sat here with a stain free, fresh smelling carpet. I can only thank you for your honesty, professional approach and overall great service. read more

Great service and a superb customer experience! Cleaned my carpet riddled with pet hair and dirt within an hour, the machine used was ProChem, don't know if it's relevant. Great communication as well throughout the appointment process. I highly recommend them.Great service and a superb customer experience! Cleaned my carpet riddled with pet hair and dirt within an hour, the machine used was ProChem, don't know if it's relevant. Great communication as well throughout the appointment process. I highly recommend them. read more

For everyone moving out soon I strongly recommend their services in combination with steam cleaning especially. The cleaning did wonders to the carpets, which the landlord initially wanted to replace. I am so grateful I trusted them with this task, the property was left spotless and I got my rental deposit back with no problem. Also, their prices are affordable, their team was very friendly and helpful, their cleaning was very effective. I am very content and highly recommend them! read more

My tenant forgot to arrange a cleaning, so I quickly searched around and found Monster. I had to call them a day before the tenant moved out, but they managed to fix me with a cleaning team. All I can say is that they did a perfect job and I got steam cleaning for just £30! Check out report confirmed it, they even cleaned the front door. Happy to have their details for future services, as they said they are expanding their service range. I'll definitely will use them again. read more

I've been letting an apartment in Kingston and the tenants left it a complete mess. They lost their deposit, but I had doubts it would be able to cover the damage they did. I hired Monster Cleaning to do a complete cleaning of the property including carpets and they did an amazing job with the place. The price was fair given the state of the property and they even gave me a 50% discount on the carpet cleaning. I'm very pleased with their work. read more

Very pleased with the cleaning! The team was fantastic, from the booking to the actual service. We had our carpets cleaned and they removed some old spots that we couldn't clean ourselves for years and left the carpets in wonderful shape. Cost was really reasonable, no one tried to up-sell me cleaning I didn't need. Great job, great company, will recommend for sure! read more

They were outstanding!! The water that came out of the machine after the cleaning was very dirty even tough the carpets didn't look that bad before the service, but after it was done difference was day and night. Definitely recommend! read more

I really thank the people who did a move out clean for us today! Their work was efficient and they were so friendly. The house smelled amazing as soon as I opened the door. It's picture perfect. Thank YOU!! read more

Booked an oven cleaning and I am so happy with the results. Like they say in their website, they left my oven spotless and fresh. Professional and very quick with the cleaning. It took just shy of an hour. read more

Monster Cleaning are a bunch of thieves, I would never use them again, not even to clean my toilet. Please avoid these people. read more