I had reached out and made an appointment for them to come give an estimate to remove some tree…read morebranches and pavers. I reached out on Friday but scheduled it for Saturday. Since I wasn't sure if pricing, and after reading a few posts- I also followed up with some companies on Thumbtack. I had two companies say they could do the yard waste removal for $200 and $220 respectfully. I reached out to Andrew, with 1-800-Got- Junk, who had texted earlier on Friday to see if they could come that evening. I asked if they would be able to give a price with pictures as I had other individuals who had. I sent the photos and he gave the price of $249. I thanked him for his time but asked that we cancel my appointment. That I will be going in a different direction. He asked if there was a number he could match and I shared $200. He agreed and shared he let the crew know it was a flat $200. Upon arrival today I showed the guys the pile. I mentioned on the phone to Brandon, when he called to share he was on his way and asked where the items were, that a few pavers were out front but otherwise everything was in the back. When they arrived I showed him and his partner the spot. I shared I didn't want all the pavers in the photos I sent removed, just the scallop ones and that there's a few out front. Which would be a total of less pavers than the original picture had. I asked if I paid now or later, as he confirmed they were told the flat rate of $200. He said after when they were done. Brandon and his partner got to work. After 5-10 minutes, my doorbell rang. I was shocked it was that fast. They were almost done but Brandon shared his manager Miguel was on the phone and wished to speak to me. He said that because the pavers out front weren't in the photo it would be a different charge. Okay- I mean there were a ton of pavers in the photos sent and I didn't want them to take the majority of those but I understood. He went on to say that even though it is a very small amount of pavers, it would be an additional $100. Yes, you read that right - 50% MORE than promised for the pavers out front. I said that was crazy. He said he knows it seems like a lot but that Andrew already gave me a huge discount, so it'll need to be that price. No mention of just not taking the pavers and honoring the price agreed upon. I shared I had another company willing to do this job for $200. He then started accusing me of adding items. I was transparent and wasn't trying to trick anyone. He then started grilling me on the phone and I said it doesn't matter as he shared they wouldn't be doing the job for less than $300. I said no thank you and that the guys would need to put the items back. He laughed at me. I immediately stop them as they were about to haul another pile. I didn't realize it was almost the last pile. When I shared what occurred, they both seemed shocked of the additional $100 request, or rather demand. They did put all the items back but they threw it all over my backyard. I understand their frustration but what kind of bait and switch was that?!? I reached out to the number Andrew texted yesterday. Not sure if it goes to his work line or the company. I'm not asking for a discount nor for them to come back. I reached out to the other company and they will be coming to take care of this for the agreed upon $200. I'm not big of negative reviews. As you'll see from my profile and only write them if a line was crossed. The way I was spoken to on the phone and the way they left my yard was that line. Photos show what I sent. I told the guys when they got here they didn't have to take all of the pavers in the backyard but just the scallop ones. That there's a few scallop I moved to the driveway instead that would go. I highlighted the red section of the ones that wouldn't need to go. Again the agreed upon price included ALL of these pavers going. So swapping one those for others...don't get. Plus I understand and would have paid $20-25 more if needed. ONE HUNDRED DOLLARS...50% more. No.

1 love seat already outside to be moved to trash: over 250.00!! Very nice & professional guys but…read moreget serious. I was feeling desperate to get it moved, told there would be a refund, me being me didn't question why there wasn't one. Everybody please learn from my mistake. Check prices, don't be afraid to ask or question.

I had the best experience with the team from College Hunks, Mic, Ayden and James. Everything from…read morethe quote over the phone to the three man team. They were very professional and experienced. They worked hard to keep me within my time window and kept me in the loop the whole time. They handled the elevator and building challenges like pros. Definitely best moving experience I've had.

They moved our hot tub and broke it by dropping it. It was worthless. They said they could work…read moresomething out, but later offered nothing after this conversation. They then charged full price again for removal. I would not recommend them at all. On the removal, they changed the date and time twice without even contacting me prior. Seems that they do not train their staff even though they specifically advertised for moving hot tubs. Use someone else with experience.

Easy to work with, very good price, showed up on time, courteous and professional. Highly…read morerecommend. Will use again.

From the owner: Jukebox Junk Removal was founded to address common issues within the industry…read more I noticed a need for a fair, transparent, and efficient solution while working in the real estate industry as a former agent. We are different because we customize our service around your specific needs, depending on the scope of work. Why Choose Juke Box Junk Removal? Real Value: We are committed to providing a top-tier service, regardless of the requirements. Precision Service: We utilize different sized dumpsters and trucks to match the needs of your project, ensuring that the work is done quickly and cost effectively. No Hidden Costs: We believe in honest business: You will always receive upfront pricing with absolutely no add-ons or surprise fees, prior to the work beginning. Transparency: Our goal is to make your cleanup job simple, predictable, and stress-free.

Hired to remove a 2 piece sectional sofa. Great communication. They texted when on way, came during…read morethe scheduled range, and were out in 10min. I have had bad luck with services not showing up, and leaving me sitting there waiting, so the professionalism was much appreciated. Price was what I was quoted, and was the same as other quotes I got. Would definitely hire again if needed.

JunkRelief provided invaluable haulage service as part of our downsizing for moving to a smaller…read moreapartment after 26 years. Juan and Edwin were efficient, indefatigable, friendly and a pleasure to work with. The price was fair and worth it!

Very prompt and thorough with replies. Good communication on the ETA…read more Arrived on time! Would highly recommend!

The service is prompt, professional, affordable, swift, and transparent. On top of that, I feel…read morelike I've earned some new friends with this family. They're so friendly, always smiling, respectful of property. I'm so glad I found them and will be retaining their contact info for sure!

Lux was very professional with my needs. Men on truck came…read moreon time. They were careful and quick with my removal. And very friendly. I truly recommend 606 junk removal. My husband and I were happy with their service.

Company was great to work with! Easy to set up our appointment, arrived as expected and crew…read moreprofessional and pleasant! Thank you Lux!

I highly recommend Metro Junk Removal! Francisco, Scott, and the rest of the crew were…read moreprofessional, courteous, and super-quick yet careful moving each item down the stairs!

Metro did a fantastic job all around and were so, so easy to work with. We left our junk in a pile…read moreand even though I couldn't be around, they stopped by, picked it up and cleanly got everything. No hassle, no issue. I really appreciate how quick and simple the process was. They were a very reasonable price as well. We would definitely go with them again if we ever needed more junk removed. Thank you very much!

JMT responded back quickly to my request to remove a countertop and sink that our waste company…read morewouldn't pick up. He was able to come out within the hour and pick up the debris for a reasonable price!

I would give them 5 stars if it weren't for them being non responsive when I needed a receive for…read moremy business. When it came to the junk removal they were great. They arrived on time and disposed of everything needed to be removed.