The office experience is superb. Details are written down and my concerns were repeated back to me, to make sure everything i needed was on the list. Nurses are extremely efficient and caring. I like how the nurses pay particular attention to make sure medication is being taken by the patient. read more

So I was sent here by my company as a overnight caregiver for a nice elderly man. He pressed his call button numerous times for his diaper change and no one came to his aid. My job tasks for that night were to not leave his side, I'm not certified AT ALL in CNA EXPERIENCE. I am ONLY there for his SAFETY, I advocate for him. I had to leave his room and search for a nurse, who then told me to ask one of the CNA's and the front desk on their second floor. They told me I had to wait for other CNA's to come in. Another 10 minutes go by, this CNA "Jinoris Robinson" or however you spell it comes into his room and asks what the problem is. I tell her he needs his diaper changed and she VERY RUDELY says "Isn't that your job?" WHO are you talking to? Of course I keep it calm and collect because this lady is NOT going to take my outta my character, I tell her "Um, I'm not sure, this is my first time here". She leaves and says she'll be back, during that time I call MY company that I work for and ask them who's job it is to change this poor man's diaper, they said the CNA's. 10 or 15 more minutes go by AGAIN, so I make my way out of his room up to the desk on the second floor. I see this lady "Jinoris Robinson" keke'ing (laughing it up) with her other coworker's. I stand there and stare at her waiting for her to notice, she sees me and begins to walk past me so I speak up. I tell her I called MY office and they said it's YOUR JOB Miss. She immediately interrupted ME before I finished and said something slick IN FRONT OF THE OTHER CNAS!! WALKED PAST ME WITH HER LOUD CART WHILE I WAS STILL ADDRESSING HER! ( I was STILL being nice to this lady.) One of the CNA's says that she'll be in his room shortly, why couldn't she say it? Too angry huh? So I sit outside of his room waiting for this unprofessional CNA to come change this diaper. At this point the man yelling for help. She finally comes around the corner, walks into his room and SLAMS the door. She's in there for about 8 minutes, she comes out and I said, "It took you SO long to do something that could've been done AN HOUR AGO". She says, "You ugly bitch", of course I defend myself DIDNT even have to curse at this evil woman to embarrass her. She says, "I get off at 7, meet me outside", oh so now you want to fight me because you had to do YOUR JOB? I tell her, " If you don't like your job why are you here?" She calls me a jealous bitch (what is there to be jealous of? you look 75) look at me and look at you. NURSE IS NOWHERE TO BE FOUND and she made sure to keep her voice low in fear of losing her JOB. She says a couple more things before I told her to go and "change some more diapers", Why are you in my face arguing with me. You changed his diaper, AS YOU SHOULD, and you're still mad? She walks away, walks past a couple more times saying things under her breath, which I ignored COMPLETELY. An hour passes and the nurse who was nowhere to be found asks me about what happened and I told her, here comes Mr. Loud Mouth "Jinoris Robinson" giving IT'S unwanted/unneeded input. IT LIES to the nurses face and DENIES EVERYTHING I said to the nurse. Calls me a LIAR, what do I have to gain by lying? Be honest with me. What am I gaining by "lying" on you?! Maybe she was ultimately upset because she knows I make more money than her ?? I don't know. But that ANGER AND RAGE does not belong in a facility like this, that behavior in a place with these obviously fragile people IS NOT ACCEPTABLE AT ALL. AT HER BIG AGE. This lady does not belong in ANY healthcare field, maybe she should try Amazon or UPS. read more

I had knee replacement surgery in October 2019 and my surgeon wanted me to go home, but I chose to go to rehab due to me living alone. Montgomery Place was suggested, so I went. I have no real complaints about the facility. You only get about an hour of physical therapy a day and if you need it, an hour of occupational therapy. So, most of the time you're just lying around doing nothing unless you decide to participate in some of the other activities. I knew a few people that had rehabbed there and they were pleased. My sister is in Montgomery Place at the moment and we've had some issues with her medications being dispensed, but they seem to have gotten it together. If I had to go to rehab again I believe I would go to Montgomery Place. Hopefully, that won't be anytime soon. read more

What can I say about such a Wonderful place. I've had the experience and Great pleasure of working here for about 16 years. The extensive, but very necessary regime to become employed here is, in my opinion, one of the things that makes this establishment soo Special. Not just anything or anyone is accepted. Working with Seniors, who depend on us in so many ways, need trustworthy, loyal employees that also possess upstanding character and ready to assist at a moments notice of any resident that may need help. This is an attribute I have seen displayed at Montgomery Place; from our Staff and all throughout the establishment. During the CoVid 19 Pandemic I've seen our CEO implement and carefully devise a strategic format to keep the Residents and Staff safe. A daily Broadcast Of pertinent information was set in place; from how to correctly wear masks to checking temperatures in and out daily. Our CEO; Deborah Hart has worked long hours, tirelessly with her Team And dedicated Staff daily since this Pandemic began to help in keeping us all, as one unit, safe while displaying some glimpses of familiarity and comforts of life Residents enjoyed and became accustomed to prior to the Pandemic. In my opinion Ms. Hart, with COO; Paul Zappoli and their tireless team, have done an Outstanding Job . In closing; I would like to commend any Senior or loved one of a precious Senior residing in the Hyde Park and or rural areas of Chicago, local and distant; come enquire, virtually or once this Pandemic lets up, in person. We'll be engaging as our Marketing team takes you around and expounds with just a glimpse of what this Great place has to offer. Dawn Thomas, Front Desk Agent read more

Montgomery Place Retirement Community - Retirement Homes Near Me - Chicago, Illinois

My mother was treated horribly by the nurses and aides, resulting in her suffering unspeakably. The doctor overseeing her care ignored instructions from the hospital about her care and did not instruct staff about the care she needed while there. No nurse or aide was aware of her medical problems until I told them. She was supposed to get Ensure for nutritional support and rarely did because they were out of it. The nurse told me most family brought there own. She was all but dragged to the bathroom when she could not go herself because the aides were not trained to help patients who are sick. She was nearly blind, could not see her food and when aides fed her, they tried to just stuff the food in her mouth. When I complained, I was told I should feed her myself. The doctor did not tell staff they needed to monitor my mother for any problems, so she ended up getting much worse and needing to go to the hospital. I had to tell a nurse she was worse because the nurse completely ignored her. My mother was transferred there from the hospital in weakened condition late in the afternoon. She was not given anything to eat or drink until I asked staff. At about 7 p.m., a physical therapist came to evaluate her despite my telling him my mother was exhausted and not feeling well. When I complained to the social worker, an extremely rude and unprofessional individual, she told me I could take my mother elsewhere if i didn't like it. The doctor who was overseeing the floor when my mother was there merely filled out paper work and ignored patients. If he and other staff don't want to be bothered with patients who have medical problems, in addition to needing rehabilitation, they should not accept patients like my mother. If they do keep accepting patients with accompanying medical problems, someone needs to be monitoring this place because they should not be allowed to keep collecting Medicare and Medicaid funds for offering substandard care. read more

The worse! My father was there for several months and this place is the pits. I'd heard wonderful things about this place and could not believe how far from the truth they are. The aides are the absolute worse. Please don't waste your money. Put your loved one someplace that has a professional and experienced staff. This says it all. Definitely not worth the $$ read more

My friend lived here for about eight years, most of them in misery because of the management and staff of this awful place. Physically, it's beautiful. It offers many intellectual activities for residents. However, the fun and stimulation the activities might have provided were greatly offset by a truly appalling lack of care and concern for my friend's well being. She felt like a prisoner there, and the only reasons she did not leave earlier than she did were that she felt arranging a move would be a tremendous burden on her busy family, and she also had two dear friends living at Montgomery Place (M.P.). The majority of the people who work at M.P. appear to greatly resent being there. They are surly, slow, and punitive. They spread a mortifying and completely untrue rumor about my friend early on in her stay, then used that hostile rumor to justify ignoring or responding ridiculously slowly to any request for help my friend had, even when her husband was dying. After his death, her response to the unwarranted hostility she encountered from the staff was to hide in her apartment and read most of the time she lived there, so afraid was she of encountering staff members en route to an activity. Her apartment was so hot in the winter that she had no choice but to keep windows open an inch or two, which in turn made the thermostat pour still more heat into the rooms. Whenever she asked the maintenance man to correct the problem with the thermostat, which she did every year, he took literally weeks to show up. I visited every year for a week in the winter, and every single year, I was either sweltering or freezing in that apartment at night. It was never a comfortable temperature. The food was okay in the beginning, but the salad bar, the best part of meals at M.P., was taken away some years ago. Most food at M.P. is now canned, frozen or bottled, food that is worth FAR less nutritionally and is FAR less palatable than is reasonable for daily fare, given the high price residents are forced to pay for it. Canned tomato soup and dry, cheap pizza for dinner? That's a meal? On the rare occasions when my friend or her family needed to talk to management about something, responses took literally weeks or months. Without repeated calls, no one responded at all. I had the impression that the management was simply unavailable, regardless of the issue, so there was no point in asking for help from administration about anything. The only time in eight years that administration at M.P. was visible to me was when there was a problem with my friend's monthly bill toward the end of her stay. More precisely, management was trying to get more money from her. Then, and only then, did she and her family hear from administration. I think the institution promises families that someone will knock on the door of every apartment every morning to make sure that every resident is okay, but M.P. does not do that. I rarely heard anyone knock on my friend's door to check on her. I'll tell you the experience that finally broke the camel's back, though, convincing my friend that she HAD to leave M.P. She broke her leg, and after returning to the retirement home following her hospitalization, she was sent to the skilled care unit rather than her apartment because she could not get around yet without help. The call button in her shared room did not work, so she had no choice but to defecate and urinate on herself in her bed, then lie in her own waste for literally hours, the odor wafting around her and her roommate, until the unconcerned staff happened to wander into her room. My friend had this experience every single day she was in the skilled unit. No one wanted to help her or her roommate. On this unit, the neglect was nothing personal -- they just didn't care. My friend developed a bad rash that would have become bed sores had she been forced to stay in that unit any longer than she was. She was bathed and had help washing her hair once a week. Once a week. Can you imagine how dirty you would feel, especially if you had been lying daily for hours in your own excrement? My friend found her experience there disgusting and humiliating, and as soon as she got back to her apartment, she made arrangements through her family to move to a place where actual care is provided to the elderly and incapacitated. She left because she was terrified that if she ever needed long-term skilled nursing care, she would be left in a bed to rot at Montgomery Place. In sum, regardless of the intellect of the population at Montgomery Place, regardless of the stimulating activities, I would not allow my dog to move in. I hate that place for what they did to my sweet, wonderful, kind friend, who spent most of her adult life teaching and loving underprivileged kids in the ghetto of Chicago. She did not deserve the cruelty she was shown at Montgomery Place, nor does anyone else. read more

We are grateful for the professionalism at Montgomery Place and the heroic things they are doing to be a #CovidHardTarget. Keep up the great work! read more

This is the best place to work. Gives the best of care. I have worked here for over 18 years. I love it!!!! Come for a visit and we will open our arms in fellowship! RReif read more

My parents have lived here for a few years. It's nice. A very intellectual crowd. I never get tired of meeting the other residents. Clean. But the service there is not what they lead you to believe it is. We had been told that when the folks eventually needed extra help it would be available. Not true. Most importantly, in recent months the food service has become very poor. Canned vegetables and very poor table service are the blue plate special. We used to dine there on most holidays. It was fun and easy. And the food was quite good. We left dinner on Easter without having eaten, the food was so poor. There was no table service. Literally no one ever showed up at our table at all. At over $3,000 a month, basically what they have is a small apartment, with really cool neighbors. Maybe they should cut back on their never ending advertising, and do a little something about the quality of life at Montgomery Place. When I see and hear the endless commercials on radio and TV, and then hear that they've been firing staff with wild abandon....really? I just....(Insert bad language here.) read more

I have lived at Montgomery Place for over seven years in an independent living unit. I moved here because I have family in Hyde Park, and have been very happy. Competing for first place are beautiful views of Lake Michigan and exceptional, diverse fellow residents. We have an amazing choice of activities, and there's a good chance that anyone with a special interest (poetry, politics, chess, music, theater for example) will find some like-minded folk to share their time with. The staff is friendly and helpful. No, maybe it's not perfect in all respects, but I gave it five stars because, at least as far as the independent living component is concerned I cannot imagine a better place to spend my old age. Bernice read more

This is by far the best place I have ever worked. The staff and residents are all very nice, polite, and warm. The administration of Montgomery Place genuinely care about its employees and goes above and beyond to make sure they have a safe and comfortable work environment. in addition the residents are very well cared for from the food, to the activities and other services. Keep up the good work. read more

Received 5 Star rating from CMS....again....for nursing care! Listed as one of top 10 centers in Chicago by US News!

My father lived there for the past year before he recently died. He loved it! The other residents come from such interesting backgrounds - most of them highly educated and often somehow related to the University of Chicago. We enjoyed visiting him and eating in their formal dining room. The service was not always fast but it is respectful and cheerful. The food was very good. He lived on the 13th floor with a fantastic view of Lake Michigan (by the way his apartment is available come July). It was just what he needed to have one meal a day cooked for him, his laundry done for him, and to be surrounded with interesting people. Whenever he needed a light bulb (for example) they brought it. It really cut down on his stress, being cared for in a non condescending way. I HIGHLY recommend Montgomery Place. It is expensive, but, if you have the money, very worth it. read more