Looks like Sami is still disrespecting potential customers. My webpage inquiry for cleaning services was quickly answered. I sent a follow up to clarify parking options, pointing out my cleaning concerns and giving a heads up that I have two friendly Golden Retrievers. No response, no problem. I sent another email, called, and finally sent a text message as requested by Sami's voicemail. No response, now I have a problem. If you don't want my business for whatever reason, just tell me instead of ghosting me. read more

I had a plumber and carpenter working in my condo prior to my putting it up for sale. I was running short of time and really needed help cleaning up after the workmen were finished so that photos of my condo could be taken for the listing. This company was very responsive to my call for cleaning help and arranged for a cleaner to come the very next day. Iman was polite and prepared to roll up her sleeves and do a good job cleaning kitchen cabinet doors, floors and windows. Her work was thorough and she was very conscientious in her efforts. She came with her own equipment, but did use mine when I requested her to do so. I have allergies and my vacuum cleaner has extra filtration to keep dust from going back into the air, so I asked if she would please use mine, and she said no problem. : ) My condo is small, so I was a bit surprised to see that it took longer than I thought it would, and she had to speed up during her last hour to keep to the agreed 4 hours. I think that could have been prevented by keeping an eye on time as she worked, but again, she was very thorough and the results were good. I will be calling this service again after my move to do an after move clean-up to keep it looking good for its sale! Thank you Iman! read more

I don't usually do this (ie write a review when I haven't used a service) but man am I put off by this company. Disclaimer: I have not used their services and am writing my review about my interaction with the company. My husband and I have been looking for a new cleaning service, and upon seeing the good reviews on Yelp about Montreal Maid Services, I contacted the company for a quote. I received a very short email from someone named Sami literally saying the following: "Hello Noah. The price is. 125$. Including. The maid. And. Cleaning kit" I found the message to be a little cryptic (apart from it being badly written and my name being misspelled, but that's neither here nor there) and so I responded asking for more information. What did the service include? Was this price for a specific number of hours? What did the service exclude? I clarified that I had never used their service before and didn't really know much about their company but that any info would be appreciated. About an hour later, Sami called me and said "The service is $125. Any questions about that?". So I clarified that I sent my questions via email and would like those answered. I also told Sami that the connection was poor after having to ask him to repeat himself more than once. I asked him to send me the info by email because it would be easier that way instead of going back and forth on a bad connection and he simply said "well..it's too much detail". Nothing more nothing less. Just short, to the point, and completely not interested in making an effort. To me, this indicates utmost laziness. Sami showed a complete unwillingness to even ATTEMPT to acquire new business and so, being very quickly turned off, I told him not to worry and that I would use another company that's willing to communicate. Without hesitation, he said ok and hung up. I'm totally in awe by this behavior and have absolutely NO interest in giving this company my money. Can't speak for their cleaning service, but just by looking at this short interaction, I'd be nervous about what else could be in store for a potential customer with the Montreal Maid Service. 0 stars for customer service! read more

This couple are very sweet and did a really great job! I would use their services again when needed. They are also really fast!!! I would ignore the negative review below regarding the phone call - English is not their first language. They sent me an invoice as well. Very professional. read more

We were moving from Montreal to the Detroit area and had to get the home sold quickly. We had no time to clean and needed someone asap, thank god from Maya! She saved the day with a flexible schedule and had a cleaner for us in less than 2 days for a great rate and they did a very good job! We would definitely recommend them to anyone who needs some cleaning done! read more

Very glad that I went to Montreal Maid Services. I work full time and board massive home and admittedly i do not have time to wash it. I required searching out somebody WHO I might trust within my home, not some interloper. They met with me and that i got an opportunity to fulfill my cleaners and that i was therefore glad as a result of currently I penetrate each Monday to a clean home. I would surely recommend these individuals! read more

I was looking for a housekeeper and found this company here on Yelp! They have excellent reviews for a reason. I booked my appointment, and 2 very nice people showed up to clean my huge apartment. They bring their own supplies. The price is very reasonable, and the place was sparkling when they left. I was stunned that they cleaned a 4 bd 2 bath 2 story apartment in 3 hours. I believe it's cash only. I will be using them every month from now on. read more

This was a very bad cleaning service. Yes they were very nice and they were punctual. But the cleaning was very mediocre. They just vacumed and cleand a bit over the surfaces and didn't care if it was actually clean. I had to go after them to show them how dirty it was and how I could just remove the dirt with a finger. Their response was we put product and cleaned it didn't come out. It was the same between the tiles in the shower they were still black but it would come off with a finger. They just didn't clean well, they didn't scrub much. They said it would be clean if they kept going regularly. The next day I just keep finding dirt everywhere where I didn't supervise them. I payed for professionals and I was expecting professional cleaning. Needless to say I will not be asking for their services again. read more

The cleaners were hard-working and showed up on time to my rental unit. I appreciated their industry and attention to detail. Toward the end of the cleaning process, I heard a loud bang from the bathroom, after which someone swore loudly. I assumed that one of the cleaners had knocked a shin or a knee against the bathtub. I should have checked immediately. When I did a quick scan of the bathroom, I didn't see anything at first. After the cleaners left, I saw a small, but expensive looking, crack in my bathtub. Now, I had gone through the unit in detail with my tenants before they checked out. I knew there were no cracks in the bathtub before the cleaners came. I contacted Sami immediately. For some reason, he got his employee to call me (repeatedly!) and vociferously defend herself and her husband. She insisted that the loud bang I heard came from the kitchen or the closet, at the other end of the condo! Sorry, my hearing is better than that. Sami became very defensive over text messages, at one point resorting to mockery of my claim (never 'LOL" at a customer, Sami). Bottom line: the cleaning service was good, but careless enough to be wary. I paid nearly $300 (taxes included) for two cleaners/3 hours. Caveat emptor, folks. read more