the vet techs are rude, prices are high, and they always try to upsell you products. My dog came in…read morefor an anal gland expression and the older vet tech lady berated me about having a nervous dog. This was not our first visit and they should have charted that my dog was a little bit on the nervous side with vet visits. especially, since I have bought calming products/treats from them for my dog. Disappointed and probably won't go back.

I brought my parents Jack Russell Terrier and my pug here to see Dr. Gerry Burant. He's the BEST…read moreveterinarian ever! He takes the time to explain and answer any questions you have regarding your pet. He doesn't force any unnecessary medications or surgeries on your dog or cat like other vets do (teeth cleaning, pug nasal surgery, etc) He's just overall a great person who loves his job and cares about your pets health and wellbeing. The reason I didn't give this a 5/5 is because most of the pet technicians were really quite rude. Seeing Dr. Burant is worth dealing with grumpy staff. One time while I was waiting in the waiting area, 2 of the women technicians were talking about how they wanted to go home and were really hungover etc. So I recommend if going to this location to just ignore the rude technicians. Not all of the technicians are rude, there is one super nice one. But sadly she doesn't rub off on the other workers! Seeing the Vet is worth dealing with all the rude staff members. Because he's an absolutely amazing veterinarian who cares so much. I can't express that enough!!

So glad i came here! Zeus was in poor health when we found him. My regular vet ran a bunch of…read moreexpensive tests and found nothing. I looked around, but no one seemed to want to help us, so I came here on the recommendation from a friend. Finally, some solutions, and at prices we can afford. The staff were excellent, and Dr. West is a fantastic listener, and he just put us at ease. The parking is terrible, but I'll just show up earlier to get a space. It's worth the trip.

The clinic isn't open on Saturday and I can't confirm the cost of the surgery. However, it's likely…read moreclose to $500 which I think is too high of a cost with high inflation.

Awsome so happy with this clinic. Peanut is terrified of…read morevets. But Dr kolla was amazing and the staff is the most kind and caring. I decided also take my trama rescue cat Java to the vet they literally saved her life and the vet tech Gail was so amazing she was able to handle and examine my little java. Dr.kolla and this clinic I highly recommend. I had a dental and s lump removal for peanut and respitory infection for java . I have 0 complains and all positive feed back. I've been to many many vet over s span of 30 years and this one is the best so far. Thank you all west brook staff . You are the best

My experience with Westbrook Vet Clinic started out great - initially…read more Staff was really friendly and they were all excited about her, as they had never seen her breed before; a Black Russian Terrier. I then booked an appt. for her required second set of shots. (note: I spent quite awhile at that first visit, as what dog lover doesn't love to talk about their dog? LOL. I felt they were a bit 'heavy handed' about the insurance. But take it or leave it right? As it turned out - to get insurance for my dog; with a $250. deductible it would have cost me ONLY $500. plus per month. I just about fell on the floor. I was stunned that anyone could say that with a straight face. Seriously?!?! Obscenely ridiculous. I don't know anyone - with or without tons of money who would EVER consider paying such extortion-like prices.) However, the part that left me VERY UNIMPRESSED was that when I went in for my appt. (you know; pre-booked for that specific service?) The vet was friendly and examined her in a small exam room. He gave her the kennel cough nasal dosing and then proceeded to tell me that they 'were out' of vaccines. Sooooo NOT COOL!! But stuff happens and although I wasn't thrilled to have to return again; it was not the end of the world. Right? So, I return when the vaccines 'came in' and I was stunned to have a 'woman from the front counter' (what were her credentials? was she a vet tech? She didn't clarify anything) She just took her leash from me and promptly WALKED AWAY WITH MY DOG (not inviting me, the owner to follow or otherwise) she went into one of the exam rooms and passed thru the rear door (closing it behind her) I, of course followed, thinking 'what the heck are you doing lady?!?!' I open the rear door to their back room - where I said "Um, I want to be WITH my dog and SEE the vaccination" and there she was giving her the injection! Of course she may well have been a trained vet assistant but I'll never know! She was quite arrogant about the whole thing and acted like I was making a big deal out of nothing. I PAID for a physical exam and expected the VET to give her the injection. (I can go to G & E Pharmacy and obtain my own vaccinations for about $9 bucks. *** I have owned dogs forever and done this countless times in the past; when my pets were in great physical condition (you cannot do rabies yourself, but I had never taken any of my dogs out in the bush or forested areas so I never had rabies shots done) Needless to say, the 'in-stock' preparedness was a big FAIL but the 'woman-at-the-counter-walking-away-with-my-dog' (without explanation) was ENTIRELY UNACCEPTABLE. I have dealt with vet techs and have no problem. But in this case who knows what her training was? The ONLY reason I go to a vet is for 'THE VET'!!!! Never again. - TERRIBLE CUSTOMER SERVICE - I DO NOT RECOMMEND THIS PLACE FOR ANYONE - VERY POOR COMMUNICATION SKILLS They blew it, period.

My dog got the worst cut she has ever had. It was expensive and she looks awful. I would not…read morerecommend them and if I could give 0 stars I would.

I've been taking my two Yorkies to Premium Pet Styling for several years--four years with our first…read moredog and two with our second. While the location has always been convenient, the service has only ever been okay. For the price they charge, I would have expected more attention to detail and better quality, but unfortunately, that hasn't been the case. What pushed me to write this review was today's experience. We arrived 20 minutes late due to unavoidable traffic, and they charged us an additional $70 late fee--on top of the already steep $230 for two haircuts. Paying $300 for two small dogs' grooming is simply outrageous, especially when the results are just average at best. Needless to say, we won't be returning. I want to caution others to carefully consider their options. For this price, you can likely find a groomer who provides both better service and higher-quality work.

Am taking the puppy class. I understand that distractions can be useful, but this is a puppy…read moreclass. I don't agree that customers should be able to bring their children to class as well. This is not a playground for them to be in the same ring as the dogs, running around, kicking toys, playing with the agility equipment.

Our first grooming at Sherwood Barks of our 12 year old lab retriever cross, Dusty. And we are…read morevery pleased and look forward to our next visit.

I still cannot believe I'm writing this, honestly. Feels like a bad dream…read more I had to put down my beloved friend last week. I had to contact Faithful Friends for the cremation and urn. I worked with Brent specifically. He was very compassionate and he answered back almost immediately. He even let me contact him via text to check in on when my baby would be ready. I was treated with a lot of empathy by him. He got King to me as quickly as he could. Feels good to have him home. Brent was able to keep some of Kings ashes out in a bag for me so that I can scatter them and keep them on me. They have a selection of urns that will work for your pet. I got the Midnight Princess Urn with Swarovski for King. It says his name on the side. I would also recommend getting paw prints. It is actual clay that your pet put their little paw in. I cried when I got that. I saved a bit of fur as well. I also got the blanket he was wrapped in back. They're reasonably priced. Much of this was covered by my pet insurance as well. Working with Faithful Friends made a horrible time monumentally softer on my heart. I will miss my pet so much, I already do. I'm glad I have him back with me so I can continue to grieve him. Thank you Brent and Faithful Friends.

They cremated, my Mom's cat, 3 months after my Mom passed. They did a wonderful job. Very…read moreprofessional, compassionate, and competitively priced. Would definitely recommend their services.

This is the only place that is willing to be there for you and your family and dog, FOR THE LIFE OF…read moreTHE DOG. It's the best deal out there

I can tell you how poor the service is with barkbusters. I had to give up one of my dogs because…read morethere staff was near impossible to reach. When we were able to get ahold of them they were not willing to come in person to address a new, second issue, dog fighting. The advice they gave us over the phone did not work, "splash water on them or throw a blanket over them." They did not stand behind their warranty and it cost me thousands in vet bills and one of my dogs.

What an amazing idea for cold winter days if you want to get your dogs some exercise and…read moreenrichment. My dogs are fearful of other dogs, and so it's always a challenge to get them doing things outside of the home. This is the solution! Naughty Boyz Dog Training rents out their facility completely privately when they aren't opened. You book your slot, and provide your dog vaccination records- then when you arrive, you are provided a lockbox code to access the key. The whole place is yours! No one is there. There's even a little shop that you can purchase treats etc. using a QR code system (I tried it and it was so easy to use!) There's a mop and bucket for pee breaks, and bags for poop breaks. There are signs that say "don't get mad", because it's expected in an indoor dog park! Very very cool and will definitely do this again. The dogs were so exhausted after!!!

The wife found this spot that you can take your pooches for a private Sniffari! Very smart idea!…read moreVery easy entrance with code box and keys. They are fully equipped with Mop/bucket, poop bags, treats you can purchase with a QR code scan, and toys and more!! Our boys had an hour of fun and stimulation and were tired when they got home. Definitly and excellent activity for any pooch for a very low price. Highly recommend for those dog parents looking for different activities for their pooches!

My Golden Retriever,Princess Buttercup has been client of Dr Anton since she was 4 months old…read more Dr Anton did her spay surgery and back dew claw removal .A very good surgeon who stitches every bit like a people surgeon. Princess B is now 9 years old and she has been remarkably healthy except for a 2nd surgery to remove Benign growths(fatty lumps) which are a Golden Specialty ,in December 2024.she healed perfectly. Such a great Surgeon. Today Dr Anton respected my decision on a rabies vaccine and provided me with a killed virus/ bacterial old fashioned vaccine.Mercury free. She was very concerned and cooperative. Reasonable price and respected the protocols that I requested. Wonderful Care. Thank you Sarah Chwyl.

We brought down our pet she was suffering from old dogs syndrome or vestibular syndrome. After…read morebeing told by the vet she needed blood work before any action would be taken. We agreed to the tests. The Exam and blood work cost us $600.00 dollars. The vet called us that evening and told us they lost a vile of blood so we went back the next day at 8:00am only to be told they found the lost vile. The next day the vet per scribbles a steroid we tried to fill the prescription only to be told it isn't sold in Canada. At this point due to the incompetence. We try a different vet only to be told the dog will be fine she needs rest and time and the symptoms should decrease slowly. I wouldn't trust these people with a gold fish never mind a dog or a cat. Marcel D