We had our septic drained. They were on time. Called before coming. Very nice people, very…read moreprofessional. Best price around! We will be using them again for sure. And highly recommend them.

Professional, responsive, and arrived on time. I've never hired a septic crew before but would…read morereach out to them again in the future when needed. Family business for generations.

Southern Sanitation is the most prompt, efficient, kind company....I needed my septic tank pumped…read moreand they were the best!!!! Don't hesitate to call the best!!!

I had a septic issue at my guest house got another estimate from a company was going to be almost…read more10k called southern they were out the same day got an estimate that evening signed the contract and work Waadtern finished within 3 days including county inspection, job was quick and they did an excellent job. I highly recommend them.

I requested new heating elements for my water heater. The technician appeared to have little…read moretraining and couldn't even drain the tank. 10 years ago it was $155. Now the bill was $342. If I'd known that I would have bought a new one. Well, instead of verifying it was working she said just wait an hour and turn on the unit. No hot water. I ordered a nice Rheem unit and the technician showed me that the ball valve on the cold water line (fill water) was closed! She should have known it was broken. The handle had no resistance. They need to send out a trainer with inexperienced techs and they should verify the unit is working before they leave.

"RESPONSE TO OWNER'S COMMENTS"…read more.. Response from owner was false in its statements and she's never attempted to contact me. Take a look at the estimate we were given and it was clear this job was way over estimated ($1400 with a clear statement that more expenses could be incurred plus needing to purchase a new fixture vs. the $250 we paid and no need for a new fixture!!! It wasn't that the service manager was on vacation when I called to complain the last time. The person who I talked to simply said that I would need to talk with another person on Monday and didn't even offer to take a message. That also doesn't explain the 3 times my wife reached out to seek an estimate after being told she'd receive one. Or my additional call I made in frustration to let R. Acres Plumbing know that I'd engaged another plumber due to their lack of responsiveness. CASTLE PLUMBING WAS WONDERFUL AND I'LL USE THEM FROM NOW ON. Oh, and I would have provided a positive review for previous visits from R. Acres IF I'D FELT THAT THE SERVICE WAS GOOD! Good luck with that service model! Last response: So it's clear that service is very important to your organization. That would explain the automated response to my follow up comments that said the exact same comment. CAN YOU SAY "CANNED RESPONSE" and "Mailing it in" ????

I've had Aztec out for two different plumbing issues. The techs were really polite very…read moreprofessional. Prices were reasonable. Geoff Kelly. Naples

We had a break on our hot water tank feed. Tyler Pitt was our Service Technician. He was…read moreprofessional, polite and helpful. I wanted to learn more about plumbing as I enjoy DYI projects. Told him what ever he could teach me would be appreciated. He explain every step he was taking, answered all my questions and I learned a lot. He was also very respectful to our property and was the CLEANEST PLUMBER I have ever seen.

We were in need of a replacement filter and housing for our septic system. We called and were…read moregiven a fairly rapid appointment. The technician that came on Wed, April 15th was great--not only polite but very knowledgeable. He completed the job with no problem and cleaned up to our satisfaction before he left. We have used SW Environmental in the past and will continue to do so in the future. Highly recommend!

Received excellent same day service. The technician, David, was knowledgeable, friendly, and…read morequickly solved our problem. Very fair pricing. We will definitely use them for our future needs and would highly recommend!