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    Monument Health

    5.0 (4 reviews)

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    Monument Health Rapid City Hospital - Nothing just like what Monument Health is!!!!!!!!!!!!

    Monument Health Rapid City Hospital

    2.0(69 reviews)
    33.0 mi

    got into the er room it was just after shift change the room still had trash on the floor and the…read moretrash can was full, provider did testing and blood work quickly but when results came back they do not explain what the problem was just that my white blood cell count was high. and they brushed it off and left the room, I had to stay overnight and didn't even know what was going on.

    never expected the most damaging part of my experience at Monument Health to be the way my concerns…read morewere handled afterward. I had the surgery with Monument Health Plastic Surgery, and the surgeon was Dr. Olga Schuth. I underwent a medically necessary breast reduction to relieve chronic neck and back pain. Before surgery, I made it clear that pain relief and function were my priority, and I consented to a free nipple graft if necessary to achieve an adequate reduction. After surgery, I discovered through my records that significantly less tissue was removed than what had been discussed and pre-authorized. I was never informed that the surgical plan had changed, and I continue to experience the same pain I sought surgery to relieve. What followed was a pattern of dismissal, poor communication, and documentation that did not accurately reflect my concerns or interactions with the surgical team. Questions about drains, pain relief, and the outcome were minimized or omitted from the record entirely. One of the most distressing moments occurred during a follow-up appointment where I was undressed, emotional, and trying to understand why the surgery had not achieved the intended medical goal. Instead of compassion or accountability, I felt dismissed, overwhelmed, and emotionally exposed while multiple members of the surgical team defended the outcome rather than addressing my concerns. The grievance letters I later received from Monument Health acknowledged that the surgical plan changed based on "clinical judgment," yet never addressed the core issue: whether I was informed of or consented to that change. The responses felt focused on defending the institution rather than understanding the patient experience or outcome. This experience has deeply affected my trust in the healthcare system. Patients deserve honest communication, accurate documentation, informed consent, and to be treated with dignity when they are vulnerable and seeking help.

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    Monument Health Rapid City Hospital - I went to visit my mother today and noticed her breathing was labored. I went to check her oxygen level. This is what I saw.

    I went to visit my mother today and noticed her breathing was labored. I went to check her oxygen level. This is what I saw.

    Monument Health Rapid City Hospital - Regional Health Rapid City Hospital

    Regional Health Rapid City Hospital

    Monument Health Rapid City Hospital - Rapid City Regional Hospital is the region's leading medical center.

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    Rapid City Regional Hospital is the region's leading medical center.

    Monument Health - hospitals - Updated July 2026

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