My experience with Cannon Motors in Oxford, Mississippi, has been extremely disappointing…read more I brought my 2022 Chevrolet Traverse in for transmission repairs. Before the repair, my vehicle was not making any unusual exhaust noise. After the transmission work was completed, it developed a loud exhaust noise that had never been present before. I was later informed that the exhaust manifold/rear catalytic converter was damaged and that the repair would cost $1,932.67. Cannon Motors claims the damage was caused by a pre-existing condition related to modifications made to accommodate me as a disabled driver. Unfortunately, that explanation does not make sense based on the history of my vehicle. Over the years, this vehicle has undergone numerous oil changes, tire rotations, inspections, and maintenance visits. If this had truly been a pre-existing issue, it seems reasonable that it would have been discovered and documented long before now. Additionally, during the initial diagnosis of my transmission problem, I was never informed of any damage to the exhaust manifold or catalytic converter. The timing is difficult to ignore. I delivered a vehicle that was not making this noise, and after extensive transmission work requiring access underneath the vehicle, I was told that a major exhaust component was damaged and that I would be responsible for nearly $2,000 in repairs. To better understand the issue, I sought a second opinion from an independent repair shop. Oxford Tire Inc. diagnosed the same problem but estimated the repair at approximately $930--less than half of Cannon Motors' quoted price of $1,932.67. While different repair facilities may charge different rates, the large difference in cost raised additional concerns for me. As a disabled driver who relies on this specially modified vehicle for transportation, I expected a thorough investigation of my concerns and clear evidence supporting their conclusion. Instead, I feel my concerns were dismissed, and responsibility was shifted to me without sufficient explanation. While I cannot definitively prove when the damage occurred, I am extremely dissatisfied with how this situation has been handled. Between the unexplained appearance of the exhaust issue immediately following transmission repairs, the lack of prior documentation of any such problem, and the significantly lower estimate from another repair facility, I am left with more questions than answers. Based on my experience, I encourage anyone considering major repair work to carefully document the condition of their vehicle before service and ask detailed questions about any issues discovered during the repair process. I cannot recommend Cannon Motors based on my experience.

This is my second time to purchase from Cannon . They was outstanding during a repair that was…read moredone on my other car I came back ,and they just all go above and beyond Y'all have really made this all a great experience in buying from you all again! Thanks

I dropped my vehicle off 5/5/2026 to get the recall taken care of, I also got an oil change and…read moretire rotation. Me being very observant of my vehicle knows how I left it when I dropped it off. I picked it up Wednesday evening drove it home mind you it was raining real hard so I couldn't see anything to notice my windshield all I was doing was trying to make it home. I got up the next morning to go to work and noticed that my windshield behind my rearview mirror was broke so I got off work took my vehicle back to Cannon Nissan Service Department to get an explanation and the first thing the service department said was it didn't happen there not taking responsibility for what they did. I have a 2024 Nissan Rogue SV and never had any encounter with an accident on my windshield or the vehicle. I am here to let everyone know that the service department is very careless and will not own up to their mistakes. I would advise people to please go elsewhere to get their vehicle serviced because if anything happens to your vehicle under their care they will not own up to it now I have to get my windshield replaced because of them. The service department sucks. Own up to your mistakes I am one pissed customer.

I had and amazing experience with Cannon Nissan of Oxford MS. Taylor Morris is the bestread more

Very impressive Service…read more While in Oxford on business from Atlanta, an emergent car issue forced a dealership check-in. Blake worked me in immediately. Will stopped by and introduced himself and we had a nice chat. While they checked out my car, they gave me a comfortable and quiet spot to get some work done. Highly recommend this dealership. Thanks guys!

I cannot recommend a car business that sets up a test drive a day in advance and, upon arriving,…read morehearing there is no such vehicle for sale. it was quite disappointing after a 50 mile drive.

If I could rate our experience with "Lexi" it would be negative stars. Our car is still under the…read morebullshit service contract. Lexi let my husband know VERY clearly she doesn't care if the front end falls out with my 4 kids in it. She did not try to work with the certified mechanic that had the diagnostic report but was unable to print it. We tried to take a picture of the machine with the diagnostic on the screen. She stated that would not work. After 6 years I finally see what others say when they state they will sell you a lemon and not care. It's very true, they don't! DO NOT BUY ANYTHING FROM THEM!!!!

Horrible service. Always he said vs she said. They don't honor anything. They will sell you a…read morerecalled vehicle then blame it on you. Also I was just blocked from their Facebook page.

Better than any dealer north of Oxford City. We bought two cars in two weeks from them. No issues…read moregood customer service.

I had my tires rotated and balance and they said my front brakes needed replaced about a month…read moreago, so I had them replaced them. Today while traveling back from Batesville, I heard my front brakes make a noise, so I stopped and asked if they could check to see if those were OK, and they told me it would cost me $150 to have them looked at. Since when? A month ago, it didn't charge me to look at my front brakes but today they want to charge me to look at my back brakes. Who's running this place? I have reached out to Toyota corporate to see if I can figure out why this place is so mismanaged.

not a good company to do bus wit would not recommend!!! hospitality is horrible and they will beat…read moreyou out of your money !! they need to go out of business asap

If I could give this place zero stars, I would…read more DO NOT EVER GO TO SOUTHLAND BODY SHOP ON W OXFORD LOOP!!!! The plastic around my windshield that holds it in place got popped out of place from the ice storm. Today, I went to go get my oil changed at Dipstix on Jackson Avenue, where I have been going to get my oil changed all four years that i've been at Ole Miss and they have been nothing short of exceptional! So, when I was there, I asked them if they could just look at it to advise me on how to go about getting it fixed. Every employee who was working came and looked at the windshield and advised me to go to Southland body shop to get it fixed. They said that it was a simple job, and that the plastic around it just needed to be taken off and put back on correctly. I took their advice and I went. Upon arrival, everything seemed fine. I spoke to the owner, Ronnie, and I told him what the issue was and he came out there to try and fix it. He grabbed two tools, that looked like plastic ice scrapers, and began banging on my windshield with them. I expressed my concerns for the way he was going about it, because it looked sketchy. Additionally, because I was worried something like this would happen I videoed him. He assured me that he could do it, and that it would cause no harm to my windshield or car. However, he ended up cracking my windshield. I have had this car for five years and I have never cracked my windshield. When I brought it to his attention that he cracked my windshield, he said, and I quote "no good deed goes unpunished" and insisted that the crack had been there. I explained to him that I had him on video cracking my windshield, I had a picture of my windshield from last night, and that I had just left Dipstix and that they would all vouch for me. He called me a liar. I went back to Dipstix and showed them the new crack, and they all agreed that it was not there before I went to the body shop, that they said that they would never refer anybody to this place ever again, and expressed how sorry they were for sending me there. They advise me to get legal council, especially after I told them the way Ronnie spoke to me when I told him he cracked my windshield. This was so frustrating for so many reasons. But the main one is this... In my experience, when it comes to being a female and going to handle something regarding a vehicle, most male workers do not expect you to know what they're talking about. Women often are not expected to know anything about cars, and are often spoken to in the most condescending manner when dealing with male body shop workers. This was the case for me and I did not appreciate it. I just left Windshield Magician on North Lamar, and they confirmed that his manner of attempting to fix my windshield was what broke it. They were so kind and extremely sincere, and I would recommend them to anyone!!

I went to several places to get an estimate when I banged up my car last week. Southland not only…read moregave me the cheapest estimate but also was the only body shop where the employees greeted me with a smile and gave me very helpful advice. As someone who knows very little about cars it put me at ease. Overall their service is excellent, they work quickly, and they're overwhelmingly considerate. If you're a student who is worried about budgeting when it comes to repairs on your car I definitely recommend Southland. The actual price I paid was MUCH lower than the initial estimate they gave me, which made me and my parents very happy. I definitely think Southland is my new go to spot in Oxford if I ever have car troubles!