Stopped by with a headlamp out. Man at the counter took a quick look and popped it right in for us…read more These guys are fantastic, clearly know what they are doing and trustworthy.

Went here as I located an oil leak in my car. Had them take a look at it and they quoted me 3800 to…read morerepair the oil filter housing and left and right motor mounts. I asked them if they used oem parts. They said no. When doing my own research I found that the parts they quoted me on were more expensive than oem. (Always use OEM). Anyways I took it to a trusted shop in my hometown and they found nothing wrong w my motor mounts or my oil housing leaking. I fixed the oil leak for 50 cents. At the end of the day don't go here if you're not a local they know and will rinse your pockets.

Came here for an oil change on a Saturday morning while in town for the weekend. They got me in…read morepromptly at opening. I was in and out in about 20 minutes. They seemed professional- my criticism was they didn't communicate the pricing very clearly when providing me with the options prior to my service. In the end I got the "premium synthetic" option good for "6,000 miles" (?) and the cost was about $125 (on a full size pickup).

My favorite place for an oil change. Always super quick and thorough. Very professional and the…read morewaiting area is always clean and comfortable.

Sweet baby Jesus! $70 for just a standard oil change?? A…read morefew years back, maybe three or four, I was in Oxford dropping off my progeny, as most people do, and my oil light came on. Normally I would just ignore it, but I had a very long drive ahead of me later and decided to get it changed and out of the way. I'm guessing they seen my out-of-state plates and as there was not a 'menu' or list of prices on the wall, someone took me for a ride. I will never go back to any of their locations ever.

Courteous staff, family-owned, performed satisfactory service for what I would consider a fair…read moreprice. I will likely return for my next oil change. They also offer several other types of vehicle services.

do not come here.. i dropped my car off on a tuesday for a flat tire to be fixed/replaced. they…read moresaid they would call me with an update but never did. i called them multiple times over multiple days and they never answered. on saturday i had to get a 15 minute ride there for them to tell me they couldnt repair my tire and it needed to be replaced. i started to ask if i could get that set up right then (getting my tired replaced) and it took several minutes for the man behind the counter to understand what i was asking for. he tried to give me back my keys and send me off. he is working at an auto center and doesn't know how to fulfill a tire replacement ? when picking a tire there were four types listed as in stock. i chose one and left. i was told my car would be ready in a few hours, and a few hours later i did get a text message saying that it was ready. i chose to wait until the next day to come in. i come in and the same man tells me that they don't have the tire i chose in stock. (my car is in fact not ready.) out of the three other tires that were listed as 'in stock' in the system, none of those were in stock either. also in the background of this last visit, a woman was trying to fix the disorganized mess behind the counter and started trying to match keys to their printed order sheets. there were two order sheets without keys and she said that they either lost the keys or that the customers left without paying, she had no idea. overall i'm amazed at the incompetency, i'm lucky i left with my car at all with how disorganized they were, leaving keys out in the open as they left for ten minutes at a time and whatnot.

I've been to Walmart to get my oil changed many times and this is by far the worst one I've been…read moreto. They made me wait 2 hours for an oil change. Ridiculously long. They do not seem to work as efficiently as they can and they seem to not care about how long customers have to wait. Don't go here if you are in a hurry.

Do NOT go here under any circumstances!…read more Stay AWAY from this place! My daughter is an Ole Miss student. Car MISTAKINGLY took in for a basic oil change. Tech was nice and all was good. While the car was still in the bay, told to go into the office and pay. Upon return, a different tech was under the car who was uneasy being seen as he fumbled around to quickly reinstall the access panel to the oil drain plug. When asked what he was doing, was told he was "just checking it." Next day there was A LOT of oil loss on the garage floor. WAY, way too much to be residual from the oil change process and any possible spillage. Took it to another mechanic and he quickly spotted that the oil pan drain plug was SEVERLY overtightened causing the leak. Not too hard to connect the dots that the second tech created this INTENTIANLLY! Had to pay to have the issue corrected AND for another oil change. Checked BBB and this place in not even rated. DO NOT GO HERE!!!!!

I have tried so hard to give this place a chance but after today I will not be back. If I had not…read moreseen them pouring oil in my car I would question whether it was changed or not. They checked absolutely nothing else and stated on the bill that they checked wipers, fluid levels etc. I may be a woman but I am not stupid. There is no way they checked my wiper fluid because the only time they touched my vehicle was to open and close the hood. Then when I went to pay they charged an outrageous amount and said I need to come back after 3000 miles. That is not the recommended mileage for my vehicle. It is 5000. I called two other places in Oxford and asked what they charged and both of the told me 5000 or 10000 is recommended for my vehicle and told me the different prices and both were 65 dollars cheaper; even the 10000 mile change was cheaper than what I got today. I will not be back. I believe in paying for the service when I get one but you need to do what you say you charged for!!! I would put a zero rating if I could

I cannot begin to say how thankful we are for this place and the amazing staff! We were on a youth…read moretrip -- so a whole group of teenagers with us-- in 90 degree weather and stopped for gas at the Shell next door only to find our trailer tire was threadbare and metal showing! My husband ran next door and they immediately agreed to change it for us and had us in and out in NO time at all! That's integrity and kindness that you rarely see now! Would definitely go back.

My husband and I had to go on a road trip across country. Our maintenance light came on. We…read moresuspected it was just for an oil change. We called a few places around the area, and Shell Rapid Lube was friendly and informative so we chose to go to them. We were in need of an oil change, and everything else checked out ok. They were very thorough while quick, and friendly. I definitely would recommend them if you're in need of vehicle service in the area.

Very friendly. Nice clean area. Only downside was that I should have received a free car wash with…read moreoil change it the car wash was down :(. I would recommend this place to family and friends.

I have never felt so embarrassed. when I was getting my oil changed they made a smart remark "she…read morethought it was the gas thing" and made me get out my car to reset the mark and they were just all laughing at me. I didn't like the feeling and I won't be going back.

This is the only place in town I will go to get my oil changed! I've been here a few times and…read morethere have been different people working but they are always super friendly! They are also very quick and you never have to step out of your car! And they have some of the best prices. Like seriously, why go anywhere else?

My parents and I have used them for years for our tire servicing. Always feel welcomed and like…read morefamily when we go in. It got cold and my tires were especially low. I drove up, and they topped me off on no time and had me on my way no questions asked. It's wonderful to know they are there for the big jobs, and the little ones.

So I've traded with Gateway for years for all my tire needs. Well I must report they have improved…read morethroughout the pandemic. Sure they are responsive, professional and courteous... but it seems they have gotten nicer. I was in the other day having noticed a screw in my tire. No flat, just a screw head in my rear tire. So I dropped in. They were very busy. Parking lot was nearly full. I was told they would check it out. They did and it would have gone flat. They apologized that it would be a bit before they could get to it. Might even be an hour. I said better to get it fixed than be stuck on the road with a flat. It took some time. My only requirement was to be patient. Well they fixed my tire. They were busy. They apologized for the wait. I said "no worries" and thanked them. Then they said "drive safe and thanks for being a loyal customer..." and sent me on my way... no charge.

they told me my tire was damaged and tried to sell me a new one but took it to Gateway and they…read moresaid nothing was wrong with it and they mounted and did a great job!

University tire and auto service has helped our family out with problems with our cars for three…read moreyears now. My son's the junior @ Ole Miss and they are our definite "go to" Shop if we have any problems or maintenance required. Thank you again