Your presentation was very informative and to the point. You were very pleasant and personable…read more My only suggestion would be to slow down a little especially when we had time left over.

I was sent to Career Link back in February, 2025 by a local CDL Driving School, to see if would be…read moreeligible for a grant to attend their school. My first call to Career Link, I was put through to voicemail and was assured a call back by a representative. To my surprise, I received a call before the close of that same day, and that's when I had the privilege of meeting Lucy Pearl. I explained to Lucy the reason for my call, my current situation, and how not only I found myself unemployed after a 30 yr career... but also how I wanted and needed to change career, and needed the assistance of Career Link to not only help me transition to a new career that would consist of learning new skills...but also would require money I didn't have to secure enrollment at the CDL school. I knew none of this would be easy or fast since id be forced to navigate the steps involved to get anywhere ... and up to that point my experience with any State or Government offices, seem to get me nowhere but busy signals, voicemails , or sorry, you have the wrong number. Lucy, invited me to meet with her at Allentown Career Link...and when I sat with her... I knew right away, that I was in great hands. Lucy, couldn't have been more welcoming, professional , or empathetic. The meeting was going great, and after an hour... we find out, im at the wrong Career link... im supposed to be at Bucks County Career link , since I live in Bucks, however the School is in Lehigh County... and the School sent me there. Sadly, I said goodbye to Lucy... until later that day. I received a call from Lucy Pearl, and she called to say that she already called Bucks County Career Link, and she spoke to the appropriate person at that office , and that she explained what happened, and asked that they'd follow up with me...and provided me with their name and number . The next morning, I received a call from Bucks County Career link, and after that call, Lucy Pearl called me again to make sure I felt comfortable with the process that was to come, as far as the grant process... and also extended her services to me, should I hit any roadblocks in the process. Bucks County, held my hand with paperwork, orientation, and communicating with CDL School. its been just over a month since I met Lucy , and im happy to report... I start school in one week... and thanks to Career link and Lucy Pearl, I got my grant money, I got my seat in the classroom , and now on my way to a new career and be able to get back on my feet...all thanks to Lucy Pearl Lehigh Career Link, and the team at Bucks Career Link . Lucy kept me hopeful...and most important...allowed me maintain my dignity! I just wanted to take this opportunity to say, thank you Lucy ! Sincerely, T.F.

Dishonest. Unreasonable and unwilling to help. One star is way more than they deserve! They…read moreplaced me in a 32 hour a week position when they told me I would have a 40 hour week. When I started in the position they did not enter me in their system correctly so I had to get aggrevated with them over them doing their job. And finally they placed me in this job that is not only less hours that was promised, the company I was placed with has mandatory trip 2 1/2 hours away expected to take every month. This was never told to me at all. Now I am stuck in this job that I left a decent position to go to. Hopefully I will find something else soon, and get out of this mess.

On various occasions, this agency has provided staff that argued on premise in front of our client,…read moredid not check in/out and deliver event photos as requested and finally, this weekend, when the ordered staff did not arrive-they were not aware (i.e. they didn't confirm their own staff), and did nothing to rectify the situation. Our typical experience with agencies is that they take an active roll in the staff that they send. They take the responsibility to assure that the scheduled staff is on time and ready for work. They have company policies in place that address a code of conduct, no shows, call outs and replacement staff. I thought a call to the corporate office might help avoid future problems like what we experienced; however, it resulted in more apathy. They only stated "each office is individually owned."

This is a bait and switch company. They get your interest with fake job postings to get your…read moreattention. Once they get your attention, they have you fill out paperwork and come in for an interview. During that interview they will make up an excuse why they job you just posted for is no longer available. They will then offer you a job and schedule that is completely different then what you applied for. If you don't take it, then you will never hear from them again.