Make sure that you receive a copy of any service or maintenance to your vehicles at this…read moredealership. If the dealership does not keep accurate records you may have trouble getting GM to cover future warranties or recalls on your vehicles. I have had problems with this dealership in Selma Al keeping accurate records on my GMC truck.

Reliable does great work and they are dependable. I don't plan on going anywhere other than…read moreReliable for my vehicle needs.

Made a service appointment at 8 am, April 8th For my Honda CRV. The staff said the technician…read morecalled in sick. We drove on to Montgomery, AL and ended up purchasing a new Honda CRV. Four months earlier I made an appointment for an oil change for my Honda Pilot. I had to wait four hours. I'm really not sure how this dealership will survive. I plan to use the dealership in Montgomery, AL from now on . I would rate my experience a zero. Do not use this dealership.

I cant say that they mistreated me here as you have to be acknowledged in the first place in order…read moreto be mistreated. I can see why this dealership has a 1 star review, I like the others would probably have given it less if possible. Unlike another reviewer, I guess I got lucky and didn't make a purchase from this place. I am in the market for a Honda CRV and was traveling to visit my mom and decided why not give my childhood dealership in the small town a shot. Big mistake. I arrived around 4PM, hopped out of my car, and began walking the lot. After about 20 minutes on one side of the lot, I thought hmmmm, that's strange. Not one salesman has even come out to greet me or say hi. Maybe their closed, no I look inside and there are people walking around and there are folks in the service center. So I walk to the other side of the lot and continue looking and taking pictures, and 30 minutes later, I'm still just out on the lot alone as no one has said hello, hi, can I help you or even given a distant wave. So after almost an hour I go to my car and I'm sitting on the phone telling what just happened and asking is this how dealers sell cars now? Out walk 3 people, we make eye contact, and they keep walking, and I closed my car door and drove away, I was done Maybe this is a post covid thing, and dealerships let you do all the work, and you just write them a check and stick it under the door they toss you the keys through a door slot, and you drive off. I'll be going to my local dealership back home on Monday and buying the CRV that I came here looking for.

I took my car there to find out what was wrong with it. They were very friendly and polite. They…read moretold me it was going to take a couple of days to figure it out. They gave me a car to drive. Did not hear anything all day Monday. Called Tuesday at lunch to check and see, they were on the phone with the manufactures, would call me back. When they did they said it was in the bottom of the engine and would cost more than the car was worth because of the mileage. They said I needed to get a new car and they would work with me. When trying to find out how much would be allowed on mine they said it was worth nothing. Went and picked it up and was charged 98.00. Took it somewhere else. They called and said less than 500 to fix. Please watch out if you go there. I thank the lord for someone helping me with this because The were taking advantage of a Single 50 something female. Thank you Lord.

This place is horrible I took my car to get service while I came in town to visit family. An they…read morehave the worst attitude(Kelly P.- service dpt) known to man. They didn't even reset my oil meter, and got upset because I told them no one reset it after they have done the service. I paid her 82 dollars up front in cash and said I have to get the 89 cents out of my change box in my car instead of giving me the keys she told me that my car is unlock like really where am I gone really go when I just paid you all the money up front but some change. An the last time I visited they wrote my credit card number down on some paper WTF I don't trust that shit that's really unprofessional. I will never go to them again if I have to drive to the next city over Prattville or montgomery I will be going to them instead. Just pathetic. Also when I got to where I was going why in the hell was my car smoking I had to have my grandfather to look at my car. This is a damn shame I pay them for service and the wanna do a shitty job. Never again!!!