Update! Kevin contacted me, via text after reading the…read morereview, asking that I take the review down and allow him an opportunity to come back out and look at the vehicle, free of charge. Kevin shared that he was at risk of losing his job and was a lead tech, although listed as the owner. 'Management' also contacted and asked that I take the review down and offered to refund the labor. At this point (2 days later) I had already taken the vehicle to the Toyota dealer, as his 'management' advised the vehicle was complex and initially declined looking at the vehicle without another charge. Toyota Diagnosis: improper fitting and installed spark plugs. Cost: 98$ inspection- which was deducted from repair cost. Repair cost total, including one day vehicle rental, 468.79$. I reached back out to Kevin and 'Management', via text and email, three consecutive days- excluding Sunday, explaining the outcome and requesting a partial refund (spark plugs, diagnosis, and labor). I have not received a response and am now seeking civil action. Receipts attached. Again, the purpose of this review is to bring awareness.

2011 BMW 335i e93…read more Paid $1,300+ for a repair just for him to break my clip to the fuel rail, pop off the tips/tops to my brand new $1200 coil packs, left the ignition coils unplugged and said it wouldn't start. Kevin was supposed to replace my valve cover, MAF sensor, coolant hose, Fuel Sensor B, Air intake temp sensor, and Fuel regulator. This was all supposed to fix my minor misfire problem. I wasn't able to be there for the main repair bc i had work but he had called me and told me that he couldn't start the car but everything was good, and that it was bc the battery was dead/dying. Naturally i believed him bc my car had been sitting for a while, when i had went to check on the car the day after ready to jump it the car wouldn't turn over like it would before, i told him about this initially and he said that he would come back and check on his work. He never did. But upon further inspection i found several things wrong: The bottom 2 coil packs weren't in or seated properly (when taking them out the tips/tops weren't even connected) and the connector that goes to my fuel rail had been broken. These are just the things that I had noticed off rip, so only God knows how extensive the damage really is. After I noticed all of this I brought it to his attention by calling/texting him but he wouldn't respond- when usually he would answer almost right away. Today I tried contacting him again only to find out that my number had been blocked. This has ultimately been a waste of time and a huge waste of money whereas now i have to spend even more on a wiring harness or figure out how to or even IF i can solder a new connector on, buy new coil packs, etc. on top of already spending a good amount of money on a failed and botched repair. If you want my advice, the best choice is usually the hardest one.. don't look for mobile mechanics, or mechanics who don't own an actual shop or any "do-it-yourself"ers. Just take your car to an actual shop where you can get it properly and professionally looked at. You're gonna have to spend a lot of money anyways, so you might as we do it right the first time around rather than hop scotching to different mechanics and ppl. I just wish i would've known this sooner, don't be stubborn or a penny pincher, bc pennie's pinch back and when they do it's gonna hurt like ab.

My overall experience with Northwest Georgia Automotive Inc has not been a good one. I like to…read moresupport small businesses in our area, but I will not be going back here. We bought a set of new tires here and they were unhelpful. The customer service is disappointing.

I have used Tire Quest ever since I had my first car at 16!!! I'm now 24 and drive from Rome, Ga…read morefor any and every car problem. not only are they quick to want to help, they look for the best deal they can get you!! It feels like I go to visit family when I get to see them!! Jesse can make anyone feel welcome! I would recommend to anyone and everyone!

We cancelled the work as the part never arrived. We asked for the refund for the part and are still…read morewaiting.

Has my car for almost 8 months he has lied and still no car every day he says I will have my car…read moreand it hasn't happened

We had a blow out and Zach Edwards towing took up to Tony's. They fixed our tire and had us on the…read moreroad very quickly. Great customer service!

From the owner: Since 2011 God has given us the opportunity to make your road trip saferread more