I worked from this location all day Tuesday. It was excellent. Quiet and did my three private Zoom…read moremeetings without disturbing anyone, and with enough power outlets to keep both my laptops and my phone charged. The library is quite big and not too crowded. There were a few individuals wandering about, but there were typically only two or three patrons and a half dozen librarians. I had a good experience working in a peaceful environment near a large window. Five stars! [Review 18270 overall - 143 in New Jersey - 1792 of 2022.]

staff is extremely rude, condescending & overall not customer oriented. When correcting someone…read morethe proper etiquette is to say excuse me & then politely ask the individual if they were aware of the policy. If the individusl was not aware of the policy you politely inform then. You don't accuse them of anything & you do not talk down to them.

Try to call about picking up my mail in person. All I get is a phone AI or whatever trying to…read morefigure out how they can solve my issue without talking to a human being. The computer keeps asking why I am calling and then trying to suggest that something different than I said. It's frustrating in a waste of my time. Finally they said that we connect me to someone in 14 minutes. I think if most businesses ran like this they would be out of business certainly out of customers.

I come to this post office to mail packages when the post office in my neighboring town closes at 5…read morePM, since this location stays open until 6 PM on weekdays. I've always had a great experience here -- the clerks are friendly, efficient, and very helpful.

There is an older man with white or grey hair and glasses that works here. He is really horrible…read more As per someone else that did a review, he does try to over sell you on shipping your packages. If your female and you get him, best of luck trying to leave quickly. I've seen it numerous times. If your pretty, he will try to flirt with you and try to keep you at the counter as long as possible with his ramblings on how to ship a package. It doesn't matter how long the line is, he will stand there and try to talk to you forever. He also goes overboard with trying to explain everything to every single person. Sometimes trying to be too helpful is way overbearing, especially when your not asking for help. It's really miserable for me to go in there and see him. I just pray I never get him. I'll have to find another Post Office. Because of this man, there are lines at this Post Office. By the time he finishes with one person, another employee could have finished with 2-3 people. Sorry for such a negative review but they really need to move him to another department.

I saw the other review and I had to post to give it a higher rating. I think the man they were…read moretalking about is Dennis, and I love Dennis. I have lived in Mount Laurel since 1990 and I think he has always been here. I grew up in a small town & Dennis reminds me of the way it was there, with people taking the time to say hello & actually speak to one another. He seems to enjoy his job greatly &, yes, he does tell you all of the shipping options because he wants you to make the best choice. I never saw him try to oversell anything. In fact, he has even given me a tip on what can ship as a letter (the cheapest rate) rather than going by package. He seems like he actually cares about his work & people; unusual in modern times, I know, and maybe people aren't used to that! The down side here is that he parking lot is small for the number of customers they get & the line for service inside the building can also get long. They definitely need more parking & people around the crazy holiday shopping times - so avoid being here then if you can, or get here way before closing & have an hour or so to spend at the holiday time. The library is right next door. You could park there & come over here. And visit the library. It is a good one. There is overflow parking across the street next to the police station but I think people avoid it because it is the police station. The recycling center is around the corner so you can make the errand run hitting these spots, if needed. Target is down the road. Back to the post office: they have all the supplies you might need - even gift cards.

I'm not sure how many people read Yelp reviews regarding a post office. It's not like you can go…read moreanywhere else that does only what a post office does. I thought I reviewed this once before, but obviously I passed on the opportunity. I think at that time, I would have scored this post office a 1 or 2 star. They seem to be way understaffed for this type of demographic. The first time I was there, there were only 2 people at the counter. The lady I dealt with at the time was pretty nasty. This time was different. There were still only 2 people at the counter, but they were much friendlier and helpful. I only had a simple identity verification that needed to be done at the post office. I hadn't been inside a post office in years. Surprised to see they sell Hallmark greeting cards as well as many other accessories. They also had more automated kiosks.

On 5/6/25 I asked the customer service rep for two books of Betty White stamps. I was told they…read morewere discontinued. She lied. I found and ordered them online via USPS. The quality of the worker was horrible. Now I see why nobody else was in line. Hope she was disciplined.