great place to get any parts you need for your car. very…read morereasonably priced as well. I always drove by the place but never thought I would go in until I needed something for my car and was recommended to go there. Convenience, service and the pricing is great here.

Nice large location just S of Willowbrook Mall…read more Parking is plentiful in the nice large strip mall lot. They have pretty much everything here compared to the other locations. Staff are friendly and helpful. Good pricing. Tools aren't professional grade, but get the job done for the most part. Found the stuff I was looking for and was in and out in minutes.

Terrible service. Avoiding contact with the customers. Hiding in the back warehouse. Slow to…read morerespond. Painful experience.

I wanted say thank you to the woman at this Napa location. Having received the wrong parts from a…read morefriend in the industry, then the wrong parts from Lordco, I made my way over to Napa, who found me the correct parts, and had me out the door within 10 minutes. After a few hours of frustration, Napa saved the day. Thank you.

Unfortunately they sell you defective parts. You pay mechanics to install them. Then you have to…read morepay a mechanic to remove it again. Bring the part in (with a different car) to either exchange or return. Then pay a mechanic to install it again. They will not help you in any way. This is the second time this has happened. I will no longer do business with them.

These guys are really good! All of the staff are super knowledgable and even on a busy Saturday,…read morethey are really helpful. I really like how ready they are to help with your automotive problems. Always has everything I need on hand even if I have to wait a few minutes for it to be brought from the back. Prices are pretty good especially if you have a BCAA card! You get a discount when you show your card...I believe 10%. Need auto parts? Come here

!!! AVOID !!! Total amateurs - possible scammers. They will only accept forms of payment like…read moreMoneyGram, Western Union ... won't give you an invoice and bank account to wire to. Also can't locate the part you're looking for for days ... will keep you on the the line for 5-8 mins till a rep will talk to you ... just an aweful, aweful experience. I rather purchased my Infiniti Q50 parts somewhere else after wasting my precious time on these scumbags for 5 days straight. !!! AVOID THEM AT ANY COST !!!

I would avoid this place at all cost!!!…read more Over the phone on Saturday, Amir tells me they have 4 rims and we agree on a price. I drive over and gets in a wild goose chase in their junkyard to find only 3 rims. Between the two greedy hustlers I was dealing with, I'm ashamed to admit that I buckled and overpaid for the 2 rims (that's on me). Here's the thing, one would think that the price of 2 rims would be half of the agreed price for 4, right? WRONG!!!...not when you're dealing with people motivated only by money. Now, one would think that since a customer already paid too much for the goods, they could at least get him on his way, right? WRONG again!!!...I had to wait another half hour for the rims to be ready (I should have left, but they already took my money). NEVER again! This is appalling business practice that gives the industry bad reputation. Lesson learned. Now I would rather drive twice the distance to Richmond (Osaka Japanese Auto Parts) where I know I would be dealing with decent humans. So save yourself some grief, read all the "lowest" reviews about this place. Don't walk, but RUN away from this place! One star is too generous. This establishment deserves Zilch, Zero, Nada!!

I've picked up appliance parts from here a few times now, for both myself and for friends whose…read moreappliances I was fixing up. In stock parts arrive very quickly and saves me the shipping costs from other online retailers such as Parts Select, while pricing on the parts themselves are similar if not slightly better. The only time pricing has been substantially better (on a new genuine equivalent) is when I'm lucky and Amazon is dumping a piece of old stock of that part. One recent invoice had a special order part which was delayed after the main part arrived, and I did not receive a callback for it. I've docked them a star for that lack of follow up. Their local storefront hours are pretty good, although I ran into a long lineup one time on a Saturday...but weekday pickups have been a dream! These guys are my "parts source of choice" thus far!

Reliable parts could not even wait 30 seconds for my wife to read a dryer model number. They are…read morevery expensive unless you are an appliance repair person. I did find the right part on Amazon for a much, much lower price. I do not recommend reliable parts.

Candis is the best sales associate they have. With her expertise and positive spirit, she will be…read morethe best one there to sell you any parts for your vehicle.

Alder Auto WAS the Best part store to go to for all your needs. Sorry to say Now. No! way even…read morenear, Since sold to Bump to Bump. sure there is the odd staff member working there, that was there before the sale. But the store it self does not have that Family feeling it once did. orders are being mix up, getting the Wrong thing in that you did not order. Miss you guy's Shaun & Steve. & Frank. you are well miss, They made it work like it should..