I purchased 4 wheels and 4 tires. I drove 2 1/2 hrs to make…read morethe purchase. I got home and found one wheel to be wrong bolt pattern. Left a text message of the problem. Jacob and Seth got the issue rolling towards a fix. Seth had good communication was very responsive. The best customer service I have seen in long time. I would highly recommend Central Kentucky Motor Sports! Excellent Customer service makes a great Company!

Horrible. They tried 2x to fix my sxs, charged me and the war. Still broken. Grease everywhere,…read morestripped screws, missing screws, broken screws, 2 crossthreaded lug nuts and wheel studs. Beware!! And do not let them bully you with some BS forms asking you to sign away your FEDERAL rights, they will use that as leverage and it IS a federal crime under the fair credit act.​

Jessica Blake was awesome. I visited other dealerships before buying here and she made all the…read moredifference. I ended up buying two.

This company should really listen to its customers and fire Matt Ballard and we should have…read morelistened to other reviews and avoided this place! We stopped in here because we were looking to buy another SXS and quickly found the one that "checked the boxes." Our salesman Luke was fantastic. He stated he was new to the sales dept but was very thorough and didn't guess on answers. If he didn't know, he went and asked his sales manager. When we found the one we wanted, Luke said he had to talk to the sales manager to get the price on the rig. He came back and told us the "out the door" price would be around $16,000. We advised him we have an agricultural exemption and would be doing a trade-in then paying the rest in cash. He went back to his sales manager to double check the price and to give us an estimate on our trade-in. While we waited, we sat in the rig we were looking to purchase and checked it out. Luke came back with a new price around $15,000. He allowed us to start and move the SXS. He went through all the "bells and whistles" of the rig and explained its features to us. We agreed on the price the sales manager gave to Luke and shook hands. Luke then placed a "SOLD" sign on the rig and we took pictures with it. We were so pleased with Luke's performance that we recommended him to someone who was in the market for a new SXS and they ended up buying a new one with him within the week! While signing off on the deal with the finance dept, we noticed they had messed the paperwork up. They had listed the SXS that we were trading in as the vehicle we were also purchasing. In correcting this, they then listed the unit we were purchasing as having over 10,000 hours on it. We advised them that it had 1,000 hours on it. He then asked another employee to physically go to the unit we were purchasing to confirm the hours on it. She did and verified it had 1,000 hours on it. Instead of reprinting the sheet, he marked out the incorrect hours and hand wrote the correct hours. We paid cash and just needed to bring our trade-in and the employee told us that it would be best to bring it in the next day so that they had time to service our rig before we took it home. After completing this deal we went back to the rig but the service dept had already pulled it from the floor to begin servicing it. We came back the next morning with our trade-in and observed our new rig was next to the bay doors for load-out with the "SOLD" sign, ready for us to take it home. We sat in our new rig and took pics while the service dept did the final check on our trade in. This took about an hour. Luke advised us the deal was done and gave us the keys to our new rig and even helped us load it up. ONE MONTH LATER... Now enters Matt Ballard, the sales manager. He calls to say "we" have a big problem. He claims we have the wrong rig and that we owed $10,000 more for our rig OR he would deliver a 7 year old rig with 11,000 hours on it and take the other rig back. We advised him that at no point was there any confusion on the rig that we were purchasing and that Luke directly communicated with HIM to identify and price the rig. We also advised that the finance dept, another employee, AND the service dept physically verified the SXS before completing the deal. Matt continued stating that we could not keep the rig that we paid cash for and have had for a month at this point. We advised Matt that the deal was done, they had our cash and trade-in, and we would not be paying more or accepting a different SXS. At this point Matt becomes irate and accuses us of stealing the SXS! He stated he was sending "his guys" to our house and would be coming onto our property to take back the SXS. He then went as far as to threaten us, saying he was going to have us sitting in jail because we were "driving a stolen SXS." After making this threat he hung up. We attempted calling him back, but he would not take our call. After two months, we finally received the title to the SXS we purchased and have not received further communication from this company. One review like this is too many for this company to continue allowing Matt Ballard to represent their company: but there is in fact MULTIPLE reviews similar to our experience on multiple sites (including Yelp and Google reviews). The complaints consist of the same "bait and switch" issues, paperwork issues, and Matt Ballards unprofessional and threatening attitude. We are farmers and like to upgrade ever so often but we will NOT do business with this company again and will NOT recommend others to do business with United Motorsports UNLESS Matt Ballard is fired! Keeping someone like him on your payroll while knowing the problems he has caused and the enemies he is making against your company is to approve of his ill behavior and that is not a company I want to work with or recommend.

I take a yearly pilgrimage to a Harley event. This year with COVID all events have been cancelled…read moreso the time I had scheduled for Bikes, Bourbon, and Bluegrass was void. When it got close to the event the dealership was wondering if I was coming to ride their beautiful area. With the time already off I loaded up the bike last minute and took a long slow ride to Lexington. The next day I went to the dealership to get mine standard gear a shirt and some chips. I was greeted by the staff. At the front desk was Laura who provided me with ride maps for the area. From there to the service desk and purchased hardware. Cameron found what I needed and sent me on my way. Finally it was shirts and poker chips where Katrina help me find the shirt with the dealership logo I wanted. Hopefully Harley Davidson is willing to give them a chance next year to host the rally. If not me and my pals will be spending our week in Lexington. Hopefully the bourbon distilleries will be having tours. If not riding the Eye of the Dragon and some of the other rides planned by The dealership will make our visit worth it. This is what a dealership should feel like when you enter their establishment. I wasn't buying a bike or spend big money on gear or upgrades. But I was made to feel like I'm a their most important customer while they are waiting on me.

Don't ever try to buy a bike from this place. Worst experience buying something ever. Tried to sell…read moreme a bike with a wore out front tire. Tried to get them to throw the tire in after a couple of days of thinking about. Never got a return call after a couple of calls and messages. Found out a few days later they raised the price 2k. Called em up to find out why. Was told that the bike was gaining alot of interest and they put a tire a battery and flushed the brake fluid. Not 2k worth of work to me but whatever. Sales manager Larry refused to work with me. Evem after i told them inwas working on getting more for the downpayment. Total piece of work. After the reviews I read about how the employees are treated I hope this dealer goes under.

Fayette Moped is much farther away from me than at least half a dozen other small engine repair…read moreshops. BUT, I always take my business to them. You can't beat their price, service, turn around, and everything is done right. So, for over 20 years they have retained my loyalty.

Was very upfront on pricing and time it would take! Only thing I'd recommend is calling to see if…read moreit's done the day of. I just waited until the day after to play it safe! Very genuine and customer Friendly!

In March 2002, a 1981 Yamaha Seca 750, had to have the carbs adjusted and new tires put on. They…read morewere called many times, starting in the last week of April, to ask when the bike would be ready. "Two weeks" was the repeated answer. There were a lot of bikes, in the repair shop, when it was dropped off, so they were busy. In August, the wait was too much and the decision was made to just go get the bike. First, when told the charge for the carbs and tires were more than the price paid for the bike, one guy laughed and said that it made them the majority stock holder. To top it off, it was wheeled in, with 6,878 miles. On the day it was retrieved, it had over 10, 000 miles on it.

Well let me say that this place is no longer in business. Took them my bike after it was throwing…read morecodes and having a misfire issue. Bike was in their possession for 4 months while they guessed what was wrong with it. They where just throwing parts at it. Mind you I didn't care about that part, seeing as the bike was under warranty, but I did have an issue with the turn around time. I picked up my bike from the dealer. The next day they closed their doors permanently. Bike ran fine for 2 days and then started acting stupid again. I was lucky enough to trade the bike in for a 2025 Honda Goldwing DCT. I will never buy another Indian again or any American made motorcycle. Dealer net work is thin, techs have hardly any clue, and the companies future honestly is a toss up ever since Polaris sold Indian.

Awful experience dealing with these people. Bad sales, worse service department. Would not…read morerecommend.