Taxi did not show up for confirmed pick up very early on Saturday June 6th. We had to scramble to…read morestill make our flight. Company did not answer email inquiry from night before or multiple phone calls that morning. Two follow-up emails were also ignored. No wonder people pay more for Uber.

They robed me. I took their Taxi from BWI to Inner Harbor…read moreMarriott hotel. Normally a $35 to $40 ride. My ride was $35.16 The driver fumbled with his new machine to take my credit card and could not get it to print a receipt. We waited almost 8 minutes while he fumbled. No receipt. My bill came in and the charge was $351.60. Obviously a "0"was added. BWI Taxi will not answer a phone. I immediately disputed the charge and wrote a letter to explain what happened. BWI Taxi refused to return the difference. I protested again wrote another letter and still no credit. I furnished copies of their website stating normal charges t Inner Harbor at $35 to $40. The charge was listed as resolved and was dripped by my Citicard. BWI Taxi reply was we have the credit card, Its paid and will not return the difference. BWI Taxi stole my money and Citicard is useless in getting results. Too bad there are no other Taxi's you can use sat BWI its hi way robbery.BWI Taxi being the worst

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

After the driver was 15 minutes late to pick me up for my flight, I had to call and cancel and…read moredrive myself to the airport. If I had waited any longer, I would have missed my flight. I've called and emailed to try and have my $$$ refunded but they haven't replied to my email from over a week ago and their voicemail box is full. I wouldn't recommend this service to anyone.

Thank you so much for the excellent customer service...great value and a beautiful car!read more

The certificate was not expired as we contacted you before it expired to make our reservation, as…read moreitstands it expires tomorrow, we asked you to extend 1 week to pick the kids up on there last day of school, where the certificate was issued too. Great customer service would have been not to cuss at us, and maybe offer an extra fee for the kids , you chose to tell us to F#@k off....not Profesional, at all​

Awesome service. Tim was a great driver and very kind person. He made the trip run smoothly and he…read morewas very accommodating. Michael was also very responsive and helpful and thorough through the booking process. Highly recommend !

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

On time and friendly, affordable service. Transport from Randallstown to BWI Airport.read more

Absolutely incredible customer service. Arnie was able to accommodate my last minute request for an…read moreearly morning pickup for a flight out of BWI even though they were already solidly booked on a Monday morning. Driver was on time, super nice, and when I realize that I had forgotten something when we arrived at the airport, they went above and beyond to find a solution. They will be my go-to every time I need a ride. Thank you!

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

Awesome person and driver. He is prompt, kind, and affordable. The vehicle is very spacious and…read moreclean. A+ for me.

I will absolutely recommend this company for their transportation services. I needed a reliable…read morecompany to transport 20-28 ladies for my birthday winery tour and they delivered! I used their executive shuttle and it was top tier. Everyone was comfy and safe during the ride. The tech worked perfectly and I was able to play some good music for us during our trek across VA. Our driver, Gary, was phenomenal. 10/10 service!

Everything from this company went amazingly. Price, receptionist, and driver were all exactly what…read morewe were looking for! Will definitely book with them in the future.