If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

What an amazing experience. I ran into some scheduling issues on my end and best ride limousines…read morewas so accommodating. They worked with me to get the issue fixed within a few hours. The bus was very clean, enough room for our group, and our driver, Michael was so professional and kind. It really made the experience that more enjoyable. We are already planning our next family event, and will be using this company in the near future. Highly, highly, highly, recommend!

This was an awesome experience! We rented the party bus to…read morevisit 2 wineries in Maryland. We were taking a group of recent college graduates on their first winery experience. When we asked them what they liked the best, everyone said that it was the time spent on the bus. The driver arrived 5 min before our scheduled time. He was dressed in a suit and had a very professional demeanor. He gave me a tour of the bus before everyone loaded. It was impeccably clean. The cooler was stocked with water bottles and sodas. The sound system connects to the IPhone and you can play your own music. The drive was very secure and not reckless. No sudden stops or acceleration. On the curves, he would slow down. Mina was a pleasure to deal with. The booking and payment were done online. Simple and easy. We will definitely use them again.

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

Awesome person and driver. He is prompt, kind, and affordable. The vehicle is very spacious and…read moreclean. A+ for me.

Nadeem was very thorough from the beginning of my reservation to my drop off. Excellent service! I…read morehighly recommend American five star limo. P.S. I was picked up in a beautiful brand new Electric Lucid!! Debbie A.

Safety, service, and safety. That is what I look for in a car service. American5Star delivers on…read moreall three. And throw-in a large dose of friendliness and care...then you have the formula for my number one car service...American 5 Star! NADEEM and his team are always prompt on the pick-up and ready with a smile to launch your trip off on the right foot. Not having to fight for parking and knowing, no matter the weather, you will arrive safely and on time certainly reduces my pre-trip stress level. If you travel a little or a lot, using this car service rewards yourself in many ways. Thanks, Nadeem and team!

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

Picked up and dropped off on time. Vehicles were clean. Really nice and safe drivers. Definitely…read morewill be using them again in the future and recommend to others.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

If I could give zero stars, I would. Rude customer service representatives and a misleading name. I…read morehad a safety concern regarding the airport shuttle and thought they were in charge of the airport shuttles. The representative rudely accused me of lying when I said I had googled "BWI airport shuttle customer service" and this company's number was the first number that came up. After I told the representative I did not want to continue the conversation and ended the call, I received repeated calls from multiple numbers, including the main numbers and then the representatives' personal cell phones. They would call again immediately after I declined the call, and this persisted until I blocked them. I blocked several numbers, but additional calls kept coming in from other numbers. I did not consent to this repeated contact; this behavior is considered harassment in the eyes of the law. Disgusting and unprofessional behavior. Please do not give this company your business, ever.

After the driver was 15 minutes late to pick me up for my flight, I had to call and cancel and…read moredrive myself to the airport. If I had waited any longer, I would have missed my flight. I've called and emailed to try and have my $$$ refunded but they haven't replied to my email from over a week ago and their voicemail box is full. I wouldn't recommend this service to anyone.

Easy to book online and to answer questions via phone. Driver was safe , prompt and courteous…read more Vehicle was clean. Great option for transportation in an area where other options may be limited particularly early in the morning. Trip was from Chesapeake Beach to Baltimore's airport. I appreciated the text updates as well.

Everything went fine. On time. Clean car. Easy contact and communications. Knowledgeable driver…read more Will use again.

Excellent service today by driver for luxury sedan vehicle airport service. Driver was on time,…read morecourteous, well dressed and extremely helpful. Vehicle was nice we felt like I was being picked up for a special event not just a shuttle to the airport. I would use again next time we have to travel

We have used this limo service numerous times and have found it to be highly professional, punctual…read moreand very courteous. Their payment system is user friendly and convenient. Leslie is an amazing driver and we wouldn't think of calling anyone else. Inconvenient hours are never a problem. Consistent safety and fair price make DLN our go-to.