We have used this company twice and they did a wonderful time, both times. Alex was great to work…read morewith and we were really appreciative that she took the time to listen and really work with me to stay within my budget. Highly recommend!

Scott came out today and fixed the carpet where the seam was pulling apart. You can still see where…read moreit was pieced together but it's not pulling apart. Scott said if we have any problems in the future to let him know.

Worst customer service experience ever.I took two area rugs in to be cleaned. The first time I cam…read moreback to pick them up they were not ready. They second time I came back they could not find them? They then refused to refund the cost of cleaning the rugs or the cost of the rugs themselves. They said "it was not their problem". I guess this is the kind of customer service you get from people just out of drug rehab? Now I have to go to District Court and sue them to recover the cost of cleaning plus the two rugs that are gone. As a parent I can definitely say that I would not want any of these creeps working in my home. Especially, if you have small children or any items of value that can be easily pawned. I give them an "F" for customer service.

There is a wonderful staff at Essis! They helped me pick out 2 rugs - one for the family room and…read moreone for the bedroom. Great quality! I highly recommend Essis - ask for Alan!!

Great salesperson. Very informative. Showed me a lot about carpet quality. I will definitely…read morerecommend and I will definitely be back.

My 93 year old Mom had waterproof vinyl flooring installed in April of 2022. But the tile started…read moreto separate in the middle causing a couple of tiles to crack. So I went to Carpet Tile Mart mid August to ask for service to repair and replace two tiles. I showed them pictures and they scheduled a contractor to come out a few weeks later, on September 12th. A contractor did come out and he looked at it and told my Mom he would be back the following week to fix it. He never came back. So I went back to Carpet Tile Mart in October to complain and the manager there, Mark, claimed this contractor was "very busy", but he assured me that the contractor Bill would be in contact. Still no response. So I went back in November to complain again and Mark said he just texted Bill and that he would be in contact with us. Thanksgiving went by, still not repaired. So my sister contacted Carpet Tile and finally in December, she got a response that Bill would be coming out to fix the floor on Monday, Dec 18th. We waited all day and no one showed, or contacted us to say they couldn't make it. Finally after Christmas, my sister contacted the manager of Carpet Tile and he basically said "sorry, it is out of my hands". That the contractor was an outside contractor for Carpet Tile. Then on December 22nd, Bill left a message saying he would send someone out on Wednesday, December 26th. My sister actually talked to him and he assured her his assistant would call 30 minutes before arrival because he lives very close to my mother's house. This was on December 26th. This was a full 4 months after I initially went to Carpet Tile to request service for my mother. The guy never showed up. If I could give them minus zero stars I would but because I can't, they get one star for the most terrible service after installation. I think it is so disrespectful of a company to wash their hands of an issue instead of trying to resolve it. They just lost a very loyal customer. We have been using Carpet Tile Mart for over 40 years. Very sad. I'm writing this as a business owner and I would never run my company like that and leave the customer hanging for over four months.

Wow, picking out new floors is a tough job so I can't imagine working there. Eric is really great…read moreat helping with samples and his own opinion from past orders of what is popular and what others liked. Hopefully we will make our decision and send a new review....pictures will be on it then! Thanks Eric for all of your help! We enjoyed meeting you and sharing stories.

From the owner: Our family owned and operated business has been providing residential and commercial flooring…read morematerials for over 50 years. We provide dependable, professional service for ceramic tile, hardwood floor and other types of flooring to homeowners and businesses in Reading, PA, Lebanon PA and throughout Berks County, PA and Lebanon County, PA. Martin's Floor Covering carries a full line of products from leading brands in laminate floor, hardwood floor, vinyl, ceramic tile, carpet, area rugs and more. We have great deals on exotic floors like bamboo and cork. We also specialize in steam cleaning for both carpet and upholstery. Browse our website to see a full listing of the brands and types of flooring available for residential and commercial applications. At Martin's Floor Covering, we provide everything you need from a vast showroom, knowledgeable employees and in home consultations to plan your new flooring to financing and high quality installation of your flooring materials and warrant

Not your usual little hardware store. Although they they have a selection of home improvement…read morematerials, they have an awesome custom bathroom and kitchen design center. Love it.

Kitchen designer had no idea what a microwave in a drawer was. He told me to buy a regular…read moremicrowave to drop into a drawer. NO! Totally incorrect. Design provided was uninspired. I went with Embee Inc.

Off the main road but well worth a trip to their showroom. Must call for an appointment which is…read moregreat as you have the owner all to yourself and you can take your time looking at samples and ask all your questions. We floored our bathroom. We love the job they did. The owner actually helped his installer on our job. BTW, Henry, the owner, is Amish. I love supporting Amish businesses in Lancaster County PA. Thank you to everyone!

From the owner: When you need vinyl, tile, hardwood, or carpeting installed in your home or business, rely on the…read moreknow-how of the experts at Stiegel Valley Flooring. We're local, our staff installs the products we sell, and you can count on us to be the only flooring installation service you'll ever need.