Amazing customer service! Family-owned and run business. They did an incredible job and got it done…read morequickly and beautifully. My SUV looks better now than before we got rear-ended! Thanks to Rick and Karen and their incredible team! We'll never go anywhere else!

They did a really great job on touching up spots on my 1996 Toyota Landcruiser, including spots…read morethat we hadn't pointed out to them, and black spots on our bumper

Jeff did an excellent job painting and removing the dent in my car. Excellent customer service!read more

What a great job as you can see ! Did a wonderful job you cannot even tell anything ever happened…read moreto the car. Done very quickly. And very affordable.

Rick and his team did a beautiful job repairing my Audi after I was side swiped by a semi. Rick…read morecommunicated with me and kept me informed every step of the way.

Brought my car in after being rear ended. customer service was great and the work was perfect. I…read morewould highly recommend.

Sergei and his team are fantastic. They did a great job repairing my Dad's Lexus (reattach a…read morebracket) and my Toyota (order and install a new bracket). Both repairs were substantially less than the other body shops we received estimates from. In addition, the Lexus was repaired in under an hour AND on the SAME day of the estimate. The Toyota was repaired about a week after the estimate, which was within the original time frame given to complete the repair. On a side note, Sergei was on-time for both estimates. This is definitely a best-in-class business.

Premium Automotive did a wonderful job on my 2021 Toyota Venza. They replaced my bumper and fixed…read moreother damages after an accident. My car looks like it did when it came off the showroom floor and that is important since my car was only a month old. Serigue was very patient as the process of going to through the other person's insurance took forever. I also appreciated that he kept me informed throughout the process.

I still think Enterprise's business practices are deceitful and take advantage of the elderly, but…read moreCaropractor is going above and beyond to help us just like they would their own family.

Update: I want to clarify a few things. My feedback was…read morenever about how I was treated during my visit--I have no complaints about that. My concern is solely about the lack of transparency regarding the estimate fee on your website. I understand that the fee is credited toward repairs, and I understand that most estimates are scheduled. However, none of this information was clearly stated online. If it had been, I would have been able to make an informed decision before visiting. The fact that I had to physically come in to learn about the fee is exactly why I found the pricing information misleading. As a business, you're of course entitled to set your own policies. However, as a customer, I'm also entitled to provide feedback when something is unclear. My review isn't about disagreeing with your policies--it's about suggesting more transparency so future customers don't run into the same surprise. As for your comment about why I didn't say anything "to your face"--why would I? I wasn't going to stand there and argue over your policies. Once I was informed about the fee, I said I'd be back as a polite way of leaving. That's just basic courtesy. Customers shouldn't have to navigate through multiple steps just to find out if an estimate is free or not. A simple update on your website would resolve this issue entirely. And YES of course, I'm taking my business elsewhere. Your aggressive and defensive responses only confirm that this isn't the type of service I'd want from any business I choose to work with. First comment: I stopped by this shop because of the great reviews, but I was surprised to be asked to pay $25 just for an estimate. As soon as I walked in, I saw two employees at their computers, and I asked if someone could take a look at my car. I wasn't expecting a charge just for an estimate--especially since their website clearly states FREE ESTIMATE. If there is a fee, it should be clearly listed online or communicated before customers visit the shop. Also I want to make it clear that I understand that the estimate fee is credited toward the repair if I choose to proceed, but that doesn't change the fact that your website states FREE ESTIMATE without any mention of a charge. My feedback is simply that this should be clearly stated online or communicated upfront before customers visit. Also, my review is not about the quality of your repairs but about transparency in pricing. I was surprised by the fee because it wasn't mentioned beforehand, and that's why I shared my experience. Feedback is meant to help businesses improve, and I hope you take it that way rather than dismissing it as unfair.

The bad paint job that I thought was fixed, went bad again. Don't trust this shop with your car!read more

I obtain their information from my State Farm website. When I called, they shared that their lead…read moretime is December. So, to get my car fix, I'm suppose to wait until Christmas - get real. As a person in accounting, that type of lead time leads to loss business. It was explain that many auto repair shop have this type of lead time. I guess these business are having trouble not being able to repair cars in a reasonable time. So, if I have only one car and I need to get to work, I guess I'm out of luck because I have to wait four months to get my car fix so I can go to work - NOT.

When I came for an estimate, a part was needed before the work could be completed. It was on back…read moreorder with no estimate from Audi on when it would be available. They called four dealerships and found the part. The cost was reasonable and it came out really amazing!

I picked up my brand new 2025 Model 3, red with white interior in September 2025. Three months…read morelater I had a close encounter with an inanimate object, damaging the rear driver-side quarter panel and the bumper. To say that René is an artist is a huge understatement. He removed the dent so it's flawless. The paint is a tri-coat process; he made sure that, too, was perfect. The best, though, is that René and his wife, Jolene, are a team whose family-owned business, Epic Dent Pros, is dedicated to delivering the highest quality work product at a more than reasonable price. Their ethics are above reproach. Jolene's communication throughout the process was second to none, after René provided a detailed bid, she advised me of his progress until completion. I can honestly say I was thrilled to pick up my car looking just like it rolled out of the showroom! Do NOT believe Tesla if they tell you only their body shops can repair your car -- René can!!

Aspen Auto has been fixing my fleet vehicles for years and is always fast and fair. Recently I had…read morethem fix my personal car (Range Rover) and they did a fantastic job on that too. They are super easy to work with!

I needed a small repair done to a panel on my Ram ProMaster Van and Aspen took care of it the same…read moreday! Reasonable price, great service. Don't know if I really need a "go-to" body repair shop, but I'll definitely use them again should the need arise. Shout out to Jennifer.