Would give a "0" if possible. DO NOT HIRE THIS PERSON! Eduardo, Eddie, was recommended by another…read morecontractor whom I trusted. He presents as well qualified, as though he can do the job, even if way beyond his skill set. He and his fellow crew, which varied frequently, were to replace a part of our roof and ceiling following a leak. 8 months later we are still correcting his mistakes and repairing damage. Eduardo does NOT: * Tell the truth * Work well with other contractors, even those who recommended him. * Provide accurate and reliable quotes, estimates with itemization. * Keep his word. Eduardo DOES: * Talk a good line * Argue * Cut corners to save a buck for himself * Whine * Want a good review on google. We hired Eduardo to repair roof and ceiling. Quote included tarping roof to prevent leaks. Roof leaked not once but three times, damaging plaster ceiling and wood trim. He showed no concern for two over 70-year-olds on roof in the dark and rain tarping roof with our own tarp, or to the damage to our house, plaster ceiling and floors and trim. His response: "It wasn't supposed to rain." We were left with cleaning up their mess and hiring a reliable contractor. Could go on with more details. Have plenty of pictures if needed. DO NOT HIRE THIS PERSON!

Thank you. Thank you. Thank you! I just moved into a house in Tacoma and noticed that my sink was…read moreleaking a few days after moving in. I thought it was small so I proceeded to put a large bucket underneath and left for a couple of hours. When I returned the bucket had overfilled and there was water on my kitchen floor!! I turned off the water and that helped a bit but it was still leaking. I called around and Eddie was able to come the same day because he just so happened to be in the area. He provided a free in-person estimate which seemed very fair. Especially given the fact that it was an emergency. The entire hot water valve needed to be replaced because it was so old. He immediately got to work and took a trip to Home Depot to grab the parts needed. Unfortunately, it also turned out that my dishwasher had the wrong type of water line so I approved for him to replace that as well. He took a second trip to Home Depot for that part! The job was done on Tuesday and I have no complaints. The sink is no longer leaking and my dishwasher now has a proper hose! Yay! Thanks again, Eddie! You are the goat!

The whole team at Family General Construction was great to work with and did a great job at…read morebuilding our driveway terrace with large cement retaining walls. They were very flexible and patient while we phased out our project to make it fit our budget. At every step of the way, they were helpful, friendly, and professional. They are now my go-to guys for any major work I need on the property!

Unfortunately, my experience getting my front steps refinished was a disaster. Not only did they…read morepour over the height of the threshold, they ghosted me when I asked them to come fix the problem and finish the job. I had to contact the BBB to try and get a response and when they did respond, they claimed the work was done even though the side walls were never completed and there were so many cracks in the new surface of concrete, the whole job had to be ripped out in order to fix it. We paid over $3000 and got almost nothing out of this interaction. Extremely disappointed with this contractor.

I hired Blackwell to update my kitchen and bathroom, and they did an amazing job! They transformed…read moremy kitchen with new cabinets, painted beautifully, and expertly finished the butcher block countertops. They replaced my bathroom sink along with other little updates around the house and replaced our tankless water heater. I highly recommend Tony and his crew for any remodeling work--you won't be disappointed!

Fabulous job by Tony and his crew. Excellent communication both in designing the project and…read moreworking through the inevitable bumps along the way. Work was completed in a timely manner and well executed. Finishing touches added this week and we now have a terrific new addition to our home! Fine workmanship and excellent value. Would definitely hire this firm again.

Good quality, good price, execellent communication. Jean has always be on time for appointments…read more The team was super efficient, finished the entire roof in 2 and half days. Upon leaving they cleaned up the surroundings, including neighbors yard.

Team Roofing NW provided great service from start to finish. They replaced roofs on my house and…read moredetached garage, repaired soffits, as well as new gutters and downspouts. They are scheduled to replace a skylight in the near future. Marcos followed up daily and issues were resolved quickly. The cost was reasonable especially for the scope of work. The new roof looks fantastic! I highly recommend!

Guys did an amazing job with my bathroom. Ivan and team are awesome. Special mention to Bogdan who…read moredid an amazing job with the tiling. To top it off they finished the job in ) days! Highly recommend!

We hired Ivan and his company, Work Time Service LLC, for a full-house renovation- and what…read morefollowed was an incredibly distressing, expensive, and traumatic experience. Partway through the project, Ivan issued a surprise $43,000 change order- for installing faucets, drains, vanities, outlets, lights, and other basic finish work that we reasonably expected to be included in our original agreement. These items had already been roughed in, and at no point prior were we told that installation would require additional charges. When we refused to pay this unjustified amount, Ivan threatened to stop work entirely. We attempted to compromise by reducing the scope of work, but Ivan continued to insist on payment for the disputed change order items. The ongoing stress became so severe that I ended up in the ER, where I was diagnosed with migraine with aura. Ultimately, we no longer felt safe or comfortable allowing him or his team into our home. After we formally terminated the contract, Ivan threatened to file a mechanic's lien against our property -despite the fact that we had already paid well above the value of the work completed. We deeply regret hiring him. If you're considering working with Ivan or Work Time, please read every line of the contract carefully, assume nothing is included unless explicitly spelled out, and think twice before trusting this contractor with your home. Reasons We Would Not Recommend Work Time Service: 1. Unjustified, Excessive Change Orders Ivan created a vague contract and ignored multiple clarifications we made during the walkthrough. Initially, the work progressed with acceptable quality and pace. But once he secured the majority of the payment, he began reclassifying almost every remaining task as a change order -including installing faucets, lights, and even basic drainage. For example, the contract clearly included vanity installation in one bathroom, which also required major plumbing changes such as moving the toilet and replacing a shower with a freestanding tub. When it came time to install the vanity, Ivan claimed additional plumbing work was needed and tried to bill it as a new change order -even though vanity installation was explicitly included. The same happened with faucet and drain installation; we weren't told these were extra until after we had already paid 80% of the contract, with only about 50% of the work completed. Many of these items had already been completed by that point. Ivan later claimed they were done "in good faith," yet never communicated any additional cost until after the fact -a clear misuse of the change order process. 2. Threatening Behavior (Both Verbal and Written) We invited Ivan for an in-person meeting to express our concerns and resolve the change order dispute. Instead of working toward a resolution, he threatened to "cut the wires in the house" if we didn't pay the change order amount. The threats didn't stop there - they continued over email, where he warned us multiple times that he would file a mechanic's lien against our property. 3. Poor Communication From the beginning, communication was a challenge. Ivan refuses to take phone calls and insists on texting only - and even then, he often dodges questions and gives vague or no answers. His crew does not speak English, making in-person communication nearly impossible. At the same time, they expected us to be available on-site at all hours to answer questions and make clarifications. Ivan also charged extra to pick up cabinets from our vendor, but his crew failed to bring the full order -- the laundry room cabinets were missing. When we asked about it, they said, "That's all the vendor gave us," and accepted no responsibility for confirming the pickup. We were still billed the full amount. 4. Subpar Quality of Work We are extremely dissatisfied with the tile work. We had specifically requested 1/32" grout lines. While the crew showed us they used the correct spacers, the actual grout lines ended up being over 1/8" in most areas and were noticeably uneven. We provided the grout ourselves and gave clear instructions on how to mix the grout and color. Despite confirming these instructions twice, the grout color on the bathroom walls came out patchy and mismatched -the crew ignored our instructions and mixed it incorrectly on their own. 5. Disrespectful and Unprofessional Behavior One of Ivan's crew members was openly disrespectful toward me on-site. When we brought this to Ivan's attention, he dismissed it as a "communication issue" and refused to take it seriously. We experienced the same lack of accountability when we confronted him about the grout issues. Rather than accepting responsibility, he deflected blame and ignored our concerns. 6. Mishandling of Client Materials We found a crew member loading our flooring into his car during an unannounced site visit.He gave no explanation and claimed not to understand English. Ivan later excused it as a misunderstanding.

I cant thank Jed enough for the incredible job they did remodeling my store. When i first bought it…read morethe place was in terrible shape and couldnt run my business like that, Jed and his team completely transformed it new floor new ceiling new walls and a fresh coat of paint they handled everything from start to finish with professionalism and attention to detail, plus his employees were extremely polite always dressed in pro touch uniforms and wearing safety helmets.. i highly recommend them

I want to recognize the excellent work of Protouch Handyman, especially Jed, who recently completed…read morea job for our company in a residential home. Jed went above and beyond to meet our demands, our borrower's schedule. He completed the work as promised and faster than any other company could. Their expertise and skill are worth every penny. As they say, you get what you pay for. We will definitely consider them for any future repairs or needs for our borrowers.

We had our house painted inside and outside and the result is amazing…read more We worked with Gustavo, the owner, before and he and his crew are delivering great quality with a lot of attention to detail. I would recommend them to anyone anytime. Seeing them to put in the extra work to get it right is tremendously valuable.

On January 16, I with Travis regarding a leaking skylight(s) in my home. The scheduling person…read morecontacted me to set up time for inspection and estimate; which was the next day, January 17. Great, speedy response. A gentleman from the company came out, took a look at the trouble areas and we talked about repairing/replacing the flashing around the skylights as they weren't properly done when skylights were replaced by another company. We also discussed cleaning of skylights and possibly the roof as well. I went back inside while he went to "write up the estimate(s)", thinking he would come back inside when done. After a short while, I went out to see if he was still here. Nope! He was gone. I then looked to see if he left estimate somewhere outside or in mailbox. Nope! Again, nothing. Forward to a couple days later, thinking maybe the estimate was emailed to me; checked both inbox and "spam" ... third Nope! On January 26, I texted Travis (a VP of company) asking about this. No reply from him either. Tried emailing them directly but that is not an option as it always "there was an error...". If they didn't want the job, it would have been nice to know, no harm, no foul. What upsets me the most is they were highly recommended by a good friend. Guess I expected a more professional way of doing business.

Travis at Northwest Roofing has complete excellence in communication and professionalism…read more As a property manager, the integrity and affordability that Northwest Roof provides allow me to be a good steward of my owners' investments. I will continue to use Northwest Roofing on my properties and recommend them to friends and family. They supersede competitors with material quality and price; they have completed over a hundred repairs and dozens of re-roofs without one complaint or warranty issue. Thank you NWR!