Before Tesco arrived in Failsworth, I used to shop in Morrisons quite often. I used to go in for stuff to use in our shop such as packs of butter and tins of salmon etc. I would spend about £100 per week in one shop. One day they decided to stop me from buying more than 6 of any one item, even though I had been doing for about a year or so. The different staff to whom I was used to dealing with was so different - they were rude and very unhelpful, one morning when I was told I couldn't buy their product, I pushed my trolley at them and walked out (without my pound I had put in the trolley). Bad customer service.
It has been about 3 years since I have been back, and nothing has changed, with one exception - less customers. All the products were the same, in the same place with the same packaging. The store was the same - very old fashioned and dimly lit
, And the staff are the same. Rude, bad mannered and don't seem to have been trained in keeping the customer happy.
I wandered round the very very empty (customer wise) store I was feeling more and more depressed and just wanted to leave. I had just nipped in since I had visited a friend who lived near by, for some sauce for my noodles. I picked them up and headed for the till, paid and went to the Lotto till. The woman behind the counter was a little further up from me leaning on the counter chatting to a man. She looked over at me and leant back on the counter to carry on her conversation. I tapped on the floor with my foot and waited patiently. A few minutes later she wandered over. I handed her my winning scratch card and she looked at me, looked at the emblem on my jumper and looked at me again - so what if it was a pole dancer. She scanned my winning card and looked at me again. So i looked back. She took the £2 from the till and I asked for two more cards with the winnings. She looked at me (without smiling once) and asked "you are over 16 aren't you?" so I replied "yes, I am 24". I have always looked young and am always being ID-ed so always carry my driving license. She didn't ask me for it. Just tutted, walked over to the other till and then shouted "that'll be £2". Confused I said "what will", "the scratch cards", "no, use the winning £2". She had forgotten I had just given her a winning card and she had put the money in her hand and it was still there. She tried explaining to me the scratch cards would cost me £2. Anyway I explained her job to her and she put her hand out to give me the cards, tutted and looked away.
Skanky woman.
I will never be returning to this place.
And I didn't win on the new scratch cards. That is her fault. She probably fixed it. read more